Hotel LGBTQIA+ a Merrillville

“The only nice thing about this place was the staff. In our room, there was a small rust colored stain on the bedspread typical of bed bugs and I had a bite on torso. The shower curtain was heavily stained and the bedside tables were not wiped clean. The next AM there were large ants on the breakfast counter. And the food was old. Also, from the hotel's rewards program, I got a phone call to visit a timeshare demo afterward. Staying away from this place and this brand.”

“I mean, I slept and had something for breakfast. So I can't complain, but the entire property is in poor condition. I have no idea how it got the good reviews that others must've left, and which were the reason I reserved a room here.”

“The staff were very friendly and welcoming. This included front desk staff, kitchen staff, and facilities staff.”

“Rooms were clean.”

“Good location. Everything was fine but some wear and tear. Breakfast was good!”

“The room was clean the staff was very defensive. The front desk lady was warning us that all the rooms were filled and they were over booked. She also told me that the 3pm check in is not promised and that we had to wait an unknowing amount of time before our room would be ready . Which is understandable but instead of just informing us she got defensive even though we were not mad about the circumstances.They also were vacuuming the hallways at 10pm on a Saturday night.”

“nice”

“Decent place, good customer service.”