Hotel per famiglie a Merthyr Tydfil

“Reception staff sullen; restaurant staff overrun, service slow. Food quality poor. Hotel looks good but otherwise nothing special. Shower awful - hot then cold, lost pressure during my shower. Grounds have some interesting photo opportunities for weddings but disjointed and tacky for any other time.”

“Pleasant stay and helpful staff. Good food options in Bar & restaurant Clean rooms Fan provided Well maintained property”

“Everywhere in Wales people have been friendly, but the cream of the friendliness was this place and their staff. They made you feel like family.”

“The location of the hotel is just opposite to the bus stop which is perfect for us. The hotel ia like a boutique hotel, very nicely decorated. The manager Ian and Christian is very friendly. The room is very clean and tidy and we had a wonderful stay.”

“I was going to visit the Brecon Mountain Railway and I needed somewhere close by to stay for the night. Luckily, I chose the Butchers Arms. The room was lovely and clean and the bed very comfortable. The food was filling and tasty and I had breakfast looking across to the start of the Brecon Beacons. The beer was wonderful especially the Butty Bach (little friend in Welsh). ”

“Staff very friendly and helpful, the room was in poor repair without a main light and the extra bed was broken.We are non smokers and they gave us a smoking room that stank of cigarettes smoke.”

“Room was ok just the stench coming from the shower plug Breakfast staff rude unhelpful and clear away items from the table before I could eat Ordered pizza and chips pizza came then chips one hour later”