Resort e hotel con spa a Messico Settentrionale

“Ottima struttura! Personale super gentile e disponibile a risolvere qualsiasi problema o a dare consigli. Hotel nuovo. Ottimo il servizio delle piscina e della jacuzzi, con acqua sempre riscaldata. Ottimo rapporto qualità prezzo. Manca una insegna esterna, per individuare l'edificio. Ci tornerò”

“.”

“Si”

“Clean room, nice updates, small pool by the room was convenient. Employees were polite. Beach was beautiful. Cost effective. Would be nice if they had EV charging :) otherwise we enjoyed our stay!”

“First of all front desk make me feel less important because I booked thru Expedia, they tried to charge me a balance at front desk, I had to show them the what I pay thru Expedia my balance they made me wait almost 30 minutes to fix that issue, another thing, the elevator was not working, I booked a 2 bedroom 2 bath sea view for a reason for 4 days, since elevator was not working they were expecting us to used the stairs, lol i thought they were going to relocate us to another building but...

“Todo bien”

“Es la segunda vez que me hospedo en el Cid, en esta ocasión les bajo la calificación porque no hicieron el aseo y tuve que comunicarme dos veces a servicio al cliente para que al menos me cambiaran las toallas, y nunca me llevaron más shampoo. Tenía acceso a una sala de estar y no abrieron el cuarto hasta el día siguiente.”

“La persona que nos atendió en recepción MUY grosera, fuera de eso todo bien.”