Esterni

Recensioni per Days Inn by Wyndham Sturtevant / Racine / Mount Pleasant

2 out of 5

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 104 su 208 recensioni" "
Valutazione di 8 - Buono. 61 su 208 recensioni" "
Valutazione di 6 - Soddisfacente. 17 su 208 recensioni" "
Valutazione di 4 - Scarso. 12 su 208 recensioni" "
Valutazione di 2 - Terribile. 14 su 208 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Lawresha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very nice, the hotel was clean and affordable.
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Lawresha,We are delighted to hear that you found our staff accommodating and our hotel clean during your stay. Our team takes pride in delivering exceptional service to our guests. Should you have any future inquiries or require assistance, please do not hesitate to contact us directly.

8/10 Buono

Sharon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The great staff, Mariah and Julie were awesome. I would return just because of them
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Sharon,We're thrilled to hear Mariah and Julie made your stay memorable! Our team is dedicated to providing excellent service to all our guests. Should you have any future stays planned, feel free to reach out to us directly.

10/10 Eccellente

Antoinette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I always go here just my room the tub water wouldn’t go down not big deal we love coming here
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 5 apr 2024
Hello Antoinette,We appreciate your loyalty to our hotel and are happy to hear that you enjoy staying with us. Thank you for bringing the issue with the tub water to our attention, we will address it accordingly to ensure a pleasant experience for future visits.

8/10 Buono

Maria

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Room was dirty, there was something red on the ceiling and the bed frame was sticky. Dryer was broken. Pool water was foggy.
Soggiorno di 4 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Maria, We appreciate your feedback and apologize for the inconvenience you experienced. Your comments will be shared with the relevant teams for further review and improvement. We strive to ensure all aspects of the guest experience meet our standards.

6/10 Soddisfacente

Chris

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was interesting…the hotel had an aroma that I had to play off to my kids. The room smelled like stale cigarettes and weed. Yes it’s inexpensive but when the kids wake up to sounds of carnal enjoyment from other rooms it’s time to go elsewhere, so we left much earlier than planned.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Chris,We regret to hear about your less-than-ideal experience. It's important to us that all guests feel comfortable during their stay. Your feedback will be shared with the appropriate teams for further review. We appreciate you bringing this to our attention for improvement purposes.

10/10 Eccellente

Antoinette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a great time
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Antoinette,We are pleased to hear that you enjoyed your stay with us. Please feel free to reach out to management with any feedback or suggestions you may have. Thank you for choosing to stay at our hotel!

8/10 Buono

Michelle, Daggett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Buena
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Michelle,We appreciate your feedback and are glad you enjoyed your stay with us. Should you have any concerns or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back soon.

10/10 Eccellente

Zonai

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They were actually helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Zonai,We are glad to hear that you found our staff to be accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

6/10 Soddisfacente

Kelley

Viaggio con la famiglia
Mi è piaciuto: Pulizia
We booked a room for four people. We consistently had only three towels at a time. We also had a hideabed, which we could not get a full set of sheets for. The beds were fine, but the mattress for the hideabed was filtthy and stained. The staff were very friendly.
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Kelley, I appreciate you taking the time to share your experience with us. Your feedback regarding the towels and sheets will be shared with our housekeeping team for their review. We are pleased to hear that you found our staff to be friendly during your stay. We hope to welcome you back in the future for an improved experience.

6/10 Soddisfacente

Melissa

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This location is very much an old building that was renovated, but it's still very much an old building. No elevator, the door to get in is awkward, everything is new but not quality. Its just enough to look like lipstick on a pig, but the hotel is not nice. The pool is tiny, they ran out of towels over and over again. And when we asked for more, they treated us like we were asking for too much. Pillows are the size of throw pillows. You get one tiny bar of soap and one tiny shampoo. Coffee is that old style tray kind and the machine is shoved into a weird space. Beds are just nice enough not to be awful but not a great sleep. Breakfast was tiny and crappy quality. Again, it's super cute but they cut corners everywhere. Our room had garbage and toys behind the bed. We will not be back.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Melissa, We appreciate you sharing your experience with us. Your feedback is valued and will be communicated to the relevant departments for further review. We apologize for any inconveniences you faced and will strive to improve our services. Should you decide to stay with us in the future, please let us know how we can make your experience more enjoyable.

10/10 Eccellente

david

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We came into town for a funeral, and our stay here made the trip amazing.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello david,We are glad to hear that you found comfort during your stay with us. Our team strives to provide a positive experience for all our guests. Your kind words mean a lot to us and we hope to welcome you back again in the future.

10/10 Eccellente

Jamie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very clean and accessible.
Risposta di Manager, il giorno 24 feb 2024
Hello Jamie,We're delighted to hear that you found our hotel clean and conveniently located. Your feedback is appreciated as we strive to provide a satisfactory experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Buono

Donita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 21 feb 2024
Hello Donita, We appreciate your feedback and regret to hear about the issues you encountered during your stay. We value all guest comments as they help us enhance our services. If you would like to discuss your experience further, please feel free to reach out to our management team. We hope to have the opportunity to welcome you back in the future.

8/10 Buono

Donald

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
When we arrived, the attendant was not present, and we had to wait for several minutes before we were served. Otherwise, I cannot complain.on any other point.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Donald,We apologize for the delay you experienced during check-in. Your feedback is valuable to us as we continually work to improve our services for all guests.

8/10 Buono

Armando

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Overall a great location, staff was friendly and rooms were comfortable
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 16 feb 2024
Hello Armando,Thank you for your kind review! We are delighted to hear that you enjoyed our hotel's convenient location and that our staff provided you with a friendly and comfortable experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I loved the service it was great
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 feb 2024
Hello Michelle,Thank you so much for your kind words! We strive to provide exceptional service to all of our guests. We're thrilled to hear that you had such a positive experience during your stay. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient, clean, friendly staff
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Hello Kelly,Thank you for choosing our hotel for your stay! We're delighted that you found our location convenient, our rooms clean, and our staff friendly. It was our pleasure to provide you with a positive experience. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Doris

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The staff was very polite and professional. The housekeeper staff doesn’t speak English so it was hard to explain what you needed. The housekeeping staff also only spot cleans and that’s not cleaning.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Doris,Thank you for sharing your experience with us. We appreciate your kind words about our polite and professional staff. We apologize if there was any difficulty in communication with our housekeeping staff and have shared your feedback with the appropriate team to address the language barrier. We strive for cleanliness and will review our housekeeping procedures to ensure a thorough and satisfactory experience for all our guests.

10/10 Eccellente

Doris

Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Doris,We are thrilled to hear that you had a wonderful experience during your stay with us! It means a lot to us that you had such a positive experience and we appreciate you taking the time to share it. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 Eccellente

Jacob

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Jacob,Thank you for choosing our hotel for your stay. We're thrilled to know that you had a wonderful experience with us. Your satisfaction is our utmost priority and we look forward to welcoming you back in the future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Dear Guest,Thank you for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 Eccellente

Keith

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I stayed at this location the previous week and looked forward to returning. Desk personnel were welcoming and friendly. Very clean and pleasant. I’m looking forward to breakfast which is excellent. I would highly recommend this location.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Keith,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our welcoming and friendly desk personnel, as well as enjoying the cleanliness and pleasantness of our hotel. We're glad that you are looking forward to our excellent breakfast. It was our pleasure to have you as our guest, and we appreciate your recommendation. We hope to welcome you back soon for another great stay.

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s been a while since I stayed at Days Inn and this location was convenient and priced well. This was the first time I stayed at this location. I also found that the complementary breakfast was very good with numerous offerings.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Keith,Thank you for choosing Days Inn for your recent stay. We're delighted to hear that our convenient location and competitive pricing met your expectations. We're also pleased that you enjoyed our complimentary breakfast with its wide variety of offerings. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 Eccellente

Arunas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Arunas,We are delighted to hear that you had a fantastic stay with us! We strive to provide exceptional service and a memorable experience for all our guests. We appreciate your support and hope to welcome you back in the near future.

6/10 Soddisfacente

Jacob

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Jacob, We appreciate you taking the time to rate our hotel. If there is anything specific we can improve upon, please don't hesitate to contact us directly. We value your feedback and hope to welcome you back in the future.

2/10 Terribile

Lacquetta, Any city

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Would not visit anymore
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Lacquetta, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We value your input and appreciate the opportunity to improve. Please feel free to reach out to our management team directly to discuss your concerns further.

10/10 Eccellente

Peggy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff was extremely friendly and very helpful. The room was delightful and the breakfast was delicious
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Peggy,Thank you for your kind words! We're delighted to hear that you enjoyed the friendly staff, delightful room, and delicious breakfast during your stay with us. We strive to provide exceptional service and a great overall experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 Buono

Luz

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Overall A good stay and experience.
Pleasant and comfy Could do better with the cleaning.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Luz,Thank you for sharing your feedback with us. We're glad to hear that you found your stay pleasant and cozy. We appreciate your suggestion regarding cleaning and will share it with our team to ensure we continue to improve. We hope to welcome you back for an even better experience in the future.

10/10 Eccellente

Takeria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved and enjoyed my stay, the staff and hotel were absolutely great
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Takeria,Thank you for your kind words! We are delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that all guests have a great experience. We hope to welcome you back in the future for another enjoyable stay at our hotel.

10/10 Eccellente

Doriane

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Doriane,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you had a wonderful experience with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The lady at the front desk, named Mariah was so very helpful and friendly. Also the breakfast was great. Beds were comfy. My family and I really enjoyed our stay. Thank you :)
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Sarah,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Mariah provided exceptional service and that you enjoyed our delicious breakfast and comfortable beds. It's wonderful to know that your family had a great stay. We appreciate your kind words and hope to welcome you back in the future.

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly people who work there.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Linda,Thank you for your kind words about our staff, we pride ourselves on providing excellent customer service. We are pleased to hear that you had a positive experience during your stay. Please feel free to reach out to us if there's anything else we can assist you with in the future.

10/10 Eccellente

Tara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mariah was evening working and she was super friendly. Gave us room we requested and was helpful. Breakfast was good with a few different options. Would stay again.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Tara,Thank you for taking the time to share your positive feedback about your recent stay with us. We truly appreciate your kind words about Mariah's friendly and helpful service. We are glad that we were able to accommodate your room request and that you enjoyed the breakfast options. It would be our pleasure to welcome you back again in the future.

10/10 Eccellente

RODNEY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello RODNEY,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

8/10 Buono

Cynthia

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mariah was wonderful! She was kind, helpful, and personable. She greeted us warmly and made us all feel like old friends. Everyone else working there were great making sure other guests respected quiet hours and were warm and welcoming. I would stay there again!
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Cynthia,Thank you for your kind words about Mariah and our attentive staff. It's wonderful to hear that you felt welcomed and appreciated during your stay. We strive to provide a comfortable and friendly environment for all our guests. We look forward to welcoming you back again in the future!

10/10 Eccellente

Ingrid

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great stay, I liked the management checking in with us during our stay.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Ingrid,Thank you for sharing your positive experience with us! We greatly appreciate your kind words about our attentive management. We strive to provide excellent service and are thrilled to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

6/10 Soddisfacente

Bryan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was friendly. Room was clean and updated with nice mini fridge and microwave. On the other hand the breakfast was below average with few quality options like fresh fruit, Greek yogurt, fresh pastries, and non fattening options to eggs and sausages. A good name brand coffee would make up for the low quality options. Moreover the main reason for the average score was because we paid for a standard queen room and were assigned to an accessible room. We wish the manager would've discussed our room options before assigning an undesired room.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Bryan, Thank you for your feedback. We're glad to hear that you found our staff friendly and the room clean with updated amenities. We appreciate your suggestions regarding the breakfast options and will take them into consideration for future improvements. We apologize for any inconvenience regarding the room assignment, and we value your feedback to ensure better communication in the future.

8/10 Buono

paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 18 ott 2023
Hello paul,Thank you for your rating! We appreciate your positive feedback.

2/10 Terribile

Nancy

Soggiorno di 4 notti a ottobre 2023
Risposta di Manager, il giorno 7 nov 2023
Hello Nancy, Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel did not meet your expectations. We appreciate your comments and we will use them to improve our services.

8/10 Buono

Teresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello Teresa,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Eccellente

Joshua

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is basic but very clean and the staff was very nice , i dont know if i remember her name right but Mira was great , we had a mistake on are game time so we were early and she helped us with check-in , the place is not fancy but its clean and the breakfast was good , for the price it was perfect , thank you to the rest of the people that made are stay comfortable
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 9 ott 2023
Hello Joshua,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your insights regarding our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello Sarah,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

6/10 Soddisfacente

Kenneth

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
The place was decent the staff were nice the only thing I didn’t like was that the bed was to hard
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 7 ott 2023
Hello Kenneth,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff as well as our bed. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Eccellente

Josh

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a nice clean stay. No bed bugs.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 6 ott 2023
Hello Josh, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Eccellente

Kevin

Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 5 ott 2023
Hello Kevin,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 Scarso

Gem

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We came for the weekend to celebrate a family 50th wedding anniversary. FIRST SURPRISE...This hotel has NO elevator! When the clerk first issued us a room on the 2nd floor, I immediately requested a 1st floor room due to the amount of items we wanted to bring into our room. SECOND SURPRISE....This hotel has NO ammenity or place to unpack your cloths.(so I wouldn't recommend this hotel if you're planning more than a few days) because you will have to live out of your suitcase. We used the iron board to place our soft bags on. Kudos to my partner for that invention. THIRD SURPRISE room was musty and smells of a once used smoking room. The hotel is no smoking" but at one time(being a former smoker,) it allowed smoking I can tell. If you want ice? (No more surprises) their one and only ice machine worked very hard to spit out a half of bucket of ice before giving up and providing nothing else. On our intended last day (Sunday 10-1-23) we went to have their complementary breakfast and started pouring coffee which looked very strange, (mud like) other guests walked in and said the same thing."there's something wrong with this coffee". I walked over to the front desk and told the clerk on duty (later finding out his name is Milan) that something is wrong. He seemed in an extreme hurry and frustrated and said " In one minute someone will come on duty and help you" he then left. Meanwhile others walked in and out of the room. No coffe...
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 5 ott 2023
Hello Gem ,Hello Gem, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

8/10 Buono

Nadia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Manager, il giorno 4 ott 2023
Hello Nadia,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Eccellente

Stevon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a settembre 2023
Risposta di Manager, il giorno 30 set 2023
Hello Stevon,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Eccellente

Tara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Manager, il giorno 30 set 2023
Hello Tara,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Eccellente

Thomas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome!!
Everything about this trip, from check-in to check out, was amazing. We had six rooms and they were all excellent. We will definitely be staying here when we travel into the area again.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 26 set 2023
Hello Thomas,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our area. We hope to see you again in the future. Thank you for your valuable business.