6/10
First time visiting Milwaukee, we had come up for the Harley Davidson festival.
Upon check in I had dealt with a younger male who was polite but lacked customer service skills. Housekeeping staff I dealt with were super friendly, front desk manager always smiling and making you feel welcomed ,attentive and accommodating she’s a keeper . Night audit lady was also very friendly and kind.
VIP was Vince from valet I know it’s a contracted company but he always welcomed you and was very professional with his role .
Lastly , the rooms are slightly outdated. I know the week I stayed was a premium due to the festival . But I had to switch rooms not once but twice . First being black mold growing along the tub surround and the second room was just because the fridge was broken. It was frustrating and inconvenient after unpacking several times.
The nice night audit accompanied us with a free breakfast vocuher for the inconvenience which was very kind.
Rooms are clean which is great. But showers need upgrade in my honest opinion .
Overal experience was good , I would not stay there again for the price that I paid . It would have been nice to have been upgraded or some sort of discount for the inconvenience of moving rooms multiple times, but did recieve breakfast which was 55$USD VALUE . Key in I had spent $1533.00CAD for 3 nights and 2 queen bed room .
Rudy
Soggiorno di 3 notti a luglio 2025
