Hotel in zona Miramar, Mérida

“The place is clean and it’s a nice retreat place”

“Excelente estancia.”

“Un lugar para descansar y pasarla bien.”

“Habitación limpia, confortable. Personal amable.”

“Beautiful room, friendly and helpful staff, great breakfast, beautiful beach, and an adorable beach dog that hangs out there. Staff helped my partner prepare a birthday surprise for me. They did a great job.”

“Súper lugar para hospedarte, comida rica, albercas limpias y a gusto! En general me encantó, súper recomendable”

“La piscina sucia, sin agua caliente, sin información suficiente en el check in, sin aviso del snack no funcionaría, sin servicio de toallas en el área de piscina, muchas áreas verdes sin el cuidado adecuado lo cual hacía que haya mucho lodo, poca variedad en la cena.”

“The property was not as it shows online. The resort was totally empty except for us. The security guard checked us in. Although they were empty, they put us on the fourth floor with no elevator. The staff that we did see over our stay were incredibly helpful and accommodating. The restaurant wasn’t open and the pools were not clean. Maybe it was off season, I don’t know. The staff is the only redeeming factor.”

“Es un destino excelente para desconectarse de la vida cotidiana y coincidir un poco con la naturaleza, es una combinación entre hotel y airbnb, tiene servicio a cuarto pero limitado, no tiene bar , ni tv, tiene internet, piscina y servicio de cafe.”

“La piscina y la disponibilidad de ayudarnos en nuestros problemas.”

“The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud...