Piscina all'aperto

Recensioni per Renaissance Mobile Riverview Plaza Hotel

3.5 out of 5

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 690 su 1000 recensioni" "
Valutazione di 8 - Buono. 204 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 62 su 1000 recensioni" "
Valutazione di 4 - Scarso. 24 su 1000 recensioni" "
Valutazione di 2 - Terribile. 20 su 1000 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

GEORGE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice however the noise was quite aggravating from the trains and the traffic in the river side. Stay away from this side
Soggiorno di 1 notte ad aprile 2024
Risposta di Philip, il giorno 22 apr 2024
Dear George,Thank you for taking time to review your recent stay. Please know that we value your feedback and your comments will be shared with our team. We look forward to welcoming you back again in the near future.

10/10 Eccellente

Tawna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This hotel is amazing!!! ALL of the staff are super friendly. The pool and hot tub were really nice. The little marketplace was wonderful and offered many choices. Also ordered room service and it was delicious.
Soggiorno di 1 notte ad aprile 2024
Risposta di Philip, il giorno 22 apr 2024
Dear Tawna,Thank you for sharing your review with the Expedia community.. We are pleased to see that you enjoyed your time with us. We look forward to welcoming you back again in the near future. Have a great week.

10/10 Eccellente

Sydney

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti ad aprile 2024
Risposta di Philip, il giorno 11 apr 2024
Dear Sydney,Thank you for your five-star review. We value your feedback and your comments will be shared with our team members. We look forward to welcoming you back again in the future.

10/10 Eccellente

Carrie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was excellent and the front desk very helpful and friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Philip, il giorno 10 apr 2024
Dear Carrie,Thank you for taking time out of your busy schedule to review your recent stay. We are pleased to see that you had a positive experience, in particular with our Front Office team members. Please know that your feedback will be shared. Have a great day.

10/10 Eccellente

Maurice

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very Friendly Staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Philip, il giorno 8 apr 2024
Good day Maurice,Thank you for sharing your five-star review. Please know that we value your feedback and will share your comments with our team members. We hope to welcome you back again in the future.

10/10 Eccellente

Kendall

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Wonderful room and bar
Soggiorno di 1 notte ad aprile 2024
Risposta di Philip, il giorno 8 apr 2024
Dear Kendall,Thank you for taking time out of your schedule to review your recent stay. We are pleased to see that you enjoyed your time with us. We hope to be your hotel of choice the next time you visit the Mobile area.

8/10 Buono

Kisha

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a febbraio 2024
Risposta di Philip, il giorno 27 feb 2024
Good day Kisha,Thank you for reviewing your recent stay. We are delighted to see that you enjoyed your time with us. Please know that your feedback is very much appreciated. We hope to welcome you back again in the future.

10/10 Eccellente

Brandy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Philip, il giorno 12 feb 2024
Dear Brandy,Thank you for taking time out of your schedule to review your recent stay. Please know that your feedback is valued. We hope to welcome you back again in the future.

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di Philip, il giorno 9 feb 2024
Dear Eric,Thank you for your five-star review. Please know that we value your feedback. We hope to welcome you back again in the future.

10/10 Eccellente

Summer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Philip, il giorno 9 feb 2024
Dear Summer,Thank you for taking time to review your recent stay. Please know that your feedback is important to us and will be shared. We look forward to having the opportunity to welcome you back again in the future.

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Philip, il giorno 7 feb 2024
Dear Chris,Thank you for taking time out of your schedule to review your recent stay. Your feedback is much appreciated and will be shared with our team members. We hope to welcome you back again in the future.

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 7 feb 2024
Good day Mike,Thank you for your review. We value your feedback and your survey will be shared. Have a great day.

10/10 Eccellente

Quincey

Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 25 mar 2024
Good day Quincey,Thank you for taking time to review your recent stay. We are pleased to see that you enjoyed your time with us. We look forward to welcoming you back again in the future.

2/10 Terribile

Haley

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
No hot water. Freezing cold showers 0/10
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 29 gen 2024
Dear Haley,Thank you for your review. I want to personally apologize for your recent experience while a guest of ours. Your feedback is very important to us and will be shared with leadership. I hope we have the opportunity to better serve you in the future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing place
Place is amazing. Good walking distance to different eateries. Wish i had more than. 1-night stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 24 gen 2024
Dear Anonymous,Thank you for your feedback. Your comments are much appreciated and will be shared with our team. We hope you can come back and stay with us again in the future. Have a great Wednesday.

10/10 Eccellente

Matthew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Philip, il giorno 22 gen 2024
Dear Matthew,Thank you for sharing your five-star review with the Expedia community. We are delighted to see that you enjoyed your stay. Please be sure to come back and see us again the next time you visit the city of Mobile. Have a great Monday.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 22 gen 2024
Good day,Thank you for sharing your recent experience with the hotels.com community. We are delighted to see that you had a positive experience at our property. We look forward to welcoming you back again in the future.

10/10 Eccellente

Ben

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Had an amazing time! The girl in valet was amazing! Great service!
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 22 gen 2024
Dear Ben,Many thanks for sharing your feedback from your recent stay. We are delighted to see that you had a positive interaction with one of our valet team members. Please know we will be sure to pass this along. We hope to see you again the next time you visit the city of Mobile. Have a great Monday.

10/10 Eccellente

harry

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like it all
Soggiorno di 3 notti a gennaio 2024
Risposta di Philip, il giorno 16 gen 2024
Good day Harry,Thank you for sharing your feedback on your recent visit. Your survey will be shared with our team members. We hope to be your hotel of choice when your travels bring you back to Mobile. Have a great Tuesday.

6/10 Soddisfacente

Stacy

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 15 gen 2024
Dear Stacy,Thank you for your review. Please know that we value your feedback. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

10/10 Eccellente

Christopher

Soggiorno di 2 notti a gennaio 2024
Risposta di Philip, il giorno 16 gen 2024
Dear Christopher,Thank you for reviewing your recent stay. Your feedback is valued and much appreciated. We look forward to welcoming you back again in the future.

10/10 Eccellente

Yvonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 2 feb 2024
Good day Yvonne,Thank you for reviewing your recent stay. We are delighted to see that you enjoyed your time with us. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

4/10 Scarso

Kellie

Non mi è piaciuto: Comfort della camera
Don’t pay for river view
Paid for river view in which a bolted down couch facing into the room blocked any type of sitting to enjoy the view. Table for computer was so close yiu could not use that as well unless you are a child
Soggiorno di 2 notti a gennaio 2024
Risposta di Philip, il giorno 15 gen 2024
Dear Kellie,Thank you for providing feedback on your recent stay. I want to personally apologize that your stay did not meet your expectations, in particular that you did not receive a river view room. Please know that your feedback is very important to us and will be shared appropriately. We hope to have the opportunity to win back your trust the next time you visit the Mobile area.

6/10 Soddisfacente

Carol

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Room was great. Food service poor - dining room and bar overwhemed, then room service 1 hour wait and ice cold pizza when it arrived
Soggiorno di 1 notte a gennaio 2024
Risposta di Philip, il giorno 11 gen 2024
Dear Carol,Thank you for sharing your recent experience with the hotels.com community. We want to personally apologize to you for your recent experience not exceeding your expectations. Your feedback is valued and will be shared with our food and beverage team. We hope to be able to win back your trust the next time your travels bring you back to Mobile.

6/10 Soddisfacente

Rhonda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was okay but the room wasn't as nice as you would expect beds were hard and pillows were horrible I will not stay there again
Soggiorno di 2 notti a gennaio 2024
Risposta di Philip, il giorno 9 gen 2024
Dear Rhonda,Thank you for taking time to review your recent stay. We are disappointed to hear that our bedding package did not meet your expectations. Please know that your feedback is valued and will be shared with leadership. Have a great Tuesday.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Philip, il giorno 9 feb 2024
Dear Jennifer,Thank you for your review. Please know that your feedback will be shared with our team members. We hope to have the opportunity to welcome you back again in the future.

10/10 Eccellente

Cynthia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Philip, il giorno 9 gen 2024
Dear Cynthia,Thank you for reviewing your recent stay with us. We are delighted to see that you had a positive stay. We hope to be your hotel of choice the next time you visit the city of Mobile.

10/10 Eccellente

Kathy, Leroy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For the last 25 years i have celebrated new years eve and new years day in Mobile Alabama and for the last 5 i have spent it a the riverview in downtown Mobile. I have enjoyed every minute of it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 4 gen 2024
Dear Kathy,Thank you for reviewing your recent stay. We are delighted to see that we have been your hotel of choice for the last five New Years Eve celebrations in downtown Mobile. We hope to make it six years in a row. Please know that your feedback will be shared. Have a great day.

8/10 Buono

Carol

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location. Walkable to events and dining. Comfortable beds. Reasonable price for hotel star rating even considering stayed during weekend for New Years. Would stay again.
Soggiorno di 2 notti a dicembre 2023
Risposta di Philip, il giorno 2 feb 2024
Dear Carol,Thank you for reviewing your recent stay. Your feedback is much appreciated and will be shared. We hope to welcome you back again soon. Have a great weekend.

10/10 Eccellente

Tracy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
New Years Eve Festivites in Mobile
Our stay here was very comfortable and enjoyable. It was in a great location for our New Years Eve festivities. The staff was very hospitable and the property was very clean. The room was spacious and the shower pressure was great. My only wish was for a fridge and microwave. While i believe Mariott thought of everything; i believe you neglected to think of parents who needs to keep infants/toddlers milk cold and food for them needs to be heated. Also, those who have medical needs may need access to those. I hope you all consider adding those to rooms for those reasons. I travel regularly and i always prefer to opt for hotels with microwaves and a fridge. Great job otherwise.
Soggiorno di 3 notti a dicembre 2023
Risposta di Philip, il giorno 4 gen 2024
Dear Tracy,Thank you for reviewing your recent stay. Your feedback is much appreciated and will be shared. Please know that on future visits, you are able to request a microwave be sent to your guest room. We hope to be your hotel of choice the next time your travels bring you back to Mobile. Have a great day.

10/10 Eccellente

Tracy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to ring in the New Year!!!
We loved our stay!!! Staff was friendly & helpful. Rooms were comfortable, nicely decorated, & clean. Hotel was in walking didtance to everything we wanted to do. We went for a concert at the Saenger Theatre & decided to ring in the New Year here. Enjoyed every second of it!!!
Soggiorno di 3 notti a dicembre 2023
Risposta di Philip, il giorno 4 gen 2024
Dear Tracy,Thank you for taking time out of your schedule to review your recent stay. We are pleased to see that you enjoyed your interactions with our team members and found the property to be clean and in order. We hope to be your hotel of choice the next time you visit downtown Mobile.

10/10 Eccellente

Tawanda

Soggiorno di 2 notti a dicembre 2023
Risposta di Philip, il giorno 4 gen 2024
Dear Tawanda,Thank you for your review. We hope to welcome you back again in the future. Have a great day.

10/10 Eccellente

David

Viaggio di coppia
Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 4 gen 2024
Dear David,Thank you for your review. Your feedback is much appreciated. We look forward to having you back as our guest again in the near future.

2/10 Terribile

Kevin, Danville

Viaggio con la famiglia
The hotel rents out party rooms on the floors where visitors are staying. Every night there was a party in this room right beside us that last late into the evening. Security had to come multiple times to try and quiet them down. Multiple times the party moved into the hallway. The hotel did nothing to try to correct the situation other than sending security when you called. This is a very inappropriate hotel policy, especially when you are traveling with a family. Would never stay here again.
Risposta di Philip, il giorno 27 dic 2023
Good morning Kevin,Thank you for taking time to review your recent stay. I want to personally apologize to you for your experience. Our goal is to provide a peaceful, enjoyable stay and it is clear that we failed to accomplish this with you. For that I am truly sorry. Please feel free to contact me directly at 251.415.3068 if you would like to discuss your recent stay in more detail. Thank you again for your time and feedback. I can assure you it will be put to good use.Warm Regards

10/10 Eccellente

mike

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thisisa wonderful place very friendly staff
Soggiorno di 2 notti a dicembre 2023
Risposta di Philip, il giorno 26 dic 2023
Dear mike,Thank you for taking time out of your schedule to review your recent stay. We are delighted to see that you enjoyed your time with us. We hope to welcome you back again the next time you visit the Mobile area. Have a great Tuesday.

6/10 Soddisfacente

Peter

Viaggio di lavoro
Do you like of even love average? If so stay here. Average staff, average room (less than average bar area). To top it off head across the road (recommended by hotel staff) for a $100 steak dinner at 'The Royal Scam", yes that is the name and yes it was a scam. A royal ripoff for a meal that won't touch outback steakhouse. Just stay somewhere else.
Risposta di Philip, il giorno 18 dic 2023
Dear Peter,Thank you for taking time to review your recent stay. We are disappointed to see that we did not meet your expectations. Please know that your feedback is valued and will be shared. We hope to have the opportunity to win back your trust the next time you are in the Mobile area.

10/10 Eccellente

Alora

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff very helpful. Clean and affordable.
Soggiorno di 2 notti a dicembre 2023
Risposta di Philip, il giorno 22 dic 2023
Dear Alora,Thank you for taking time to review your recent stay. We are delighted to see that you enjoyed your stay. We look forward to having you back as our guest again in the future. Have a great Friday.

10/10 Eccellente

Karen

Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 18 dic 2023
Dear Karen, Thank you for taking time to review your recent stay. We are delighted to see that you enjoyed your time with us. We hope to welcome you back as our guest again in the near future.

6/10 Soddisfacente

DANIELA

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
3 star hotel
hotel is nice on the outside but very runned down on the inside inside room 3 star service at the restaurant very slow waited about a hour for our food.
Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 18 dic 2023
Dear Daniela,Thank you for your review. We are disappointed to see that we did not exceed your expectations. Please know that your feedback will be properly shared. We hope to win back your trust the next time you visit the Mobile area.

10/10 Eccellente

Tosha

Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 18 dic 2023
Dear Tosha,Thank you for providing us feedback on your recent stay. We are delighted to see that you enjoyed your time with us. We do hope to be your hotel of choice the next time your travels bring you back to the Mobile area.

10/10 Eccellente

Sarah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful view of the river, very high quality room!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 18 dic 2023
Dear Sarah,Thank you for taking time to review your recent stay. Please know your input is valued and will be shared. We hope to welcome you back again soon.

10/10 Eccellente

Bettye

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Philip, il giorno 18 dic 2023
Good morning Bettye,Thank you for your five-star review. Your time and feedback are very much appreciated. We hope to welcome you back the next time you visit Mobile.

10/10 Eccellente

Tracie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful staff. Everything was top notch!
Soggiorno di 2 notti a dicembre 2023
Risposta di Philip, il giorno 12 dic 2023
Dear Tracie,Thank you for sharing your recent experience. We are excited to see that our team delivered great service and that you enjoyed your time with us. We hope to welcome you back again soon.

10/10 Eccellente

Bruce

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Only negative the room doors close so loudly you are awakened!!!!
Soggiorno di 3 notti a dicembre 2023
Risposta di Philip, il giorno 12 dic 2023
Good day Bruce,Thank you for reviewing your recent stay. I am disappointed to see that some of the surrounding doors disturbed you during your time with us. Please know that your feedback is valued and will be shared. We hope to be able to provide you a perfect experience the next time your travels bring you back to Mobile.

10/10 Eccellente

Lesley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Centrally located and vary spacious.
Soggiorno di 3 notti a dicembre 2023
Risposta di Philip, il giorno 12 dic 2023
Dear Lesley,Thank you for reviewing your recent experience at our property. We are delighted to see that you had a positive experience. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

10/10 Eccellente

Les

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient to cruise port. Very nice room, the view was great. The check in was fast, it took less than 5 minutes to check in. The only issue we had was the next morning when we went down for breakfast the front desk lady, Kelly, said she didn't show we had breakfast vouchers. I had to prove to her we did. She acted snoody towards us, like we didn't belong there. Other than that everyone else treated us with the upmost respect and were very professional!
Soggiorno di 1 notte a novembre 2023
Risposta di Philip, il giorno 12 dic 2023
Dear Les,Thank you for taking time out of your busy schedule to review your recent experience. We are excited to see that you had a positive check in experience and that your guest room met your expectations. Also please know that we will follow up internally regarding your interaction with breakfast vouchers. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

10/10 Eccellente

Michelle

Enjoyed our stay. Very nice Hotel
Soggiorno di 3 notti a novembre 2023
Risposta di Philip, il giorno 30 nov 2023
Good day Michelle,Thank you for taking time out of your busy schedule to review your recent stay. We are delighted to see that you enjoyed your time with us. We hope to be your hotel of choice the next time your travels bring you back to Mobile.

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would definitely stay here again. Great views, great valet service
Soggiorno di 1 notte a novembre 2023
Risposta di Philip, il giorno 29 nov 2023
Dear James,Thank you for providing feedback on your recent stay. Your comments are much appreciated and will be shared. We look forward to welcoming you back again in the future.

6/10 Soddisfacente

Karen

Mi è piaciuto: Pulizia
Nothing special for a Renaissance. Food was meh. When I asked for a bottle of water you would have think I asked for a bottle of Dom. There’s another Renaissance around the corner. Stay there.
Soggiorno di 1 notte a novembre 2023
Risposta di Philip, il giorno 29 nov 2023
Dear Karen,Thank you for your review. We are disappointed to see that your stay did not exceed your expectations. Please know that your feedback is valued and will be shared accordingly. We hope to have the opportunity to win back your trust the next time your travels bring you back to the Mobile area.

10/10 Eccellente

ruel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Philip, il giorno 29 nov 2023
Dear Ruel,Thank you for your five-star review. Please know that your feedback is much appreciated and will be shared. We hope to welcome you back again in the future.