Vacanze Montellano

I had a very disappointing experience with this hotel. I made a reservation and arrived at around 10:00 p.m., only to find that there was no one there to check me in. When I called the hotel, the person who answered simply told me that I could not stay, that I should find another place to sleep, and that I needed to contact Orbitz to request a refund. There was no apology, no attempt to help, and no effort to offer a solution. To make matters worse, the staff member I spoke with was extremely rude and unprofessional throughout the call. The property is also very difficult to find. It’s in a hard-to-reach location with little or no signage, making it unnecessarily frustrating to get there, especially at night. Based on my experience, I cannot recommend this hotel. I hope management improves both its customer service and its check-in process so other guests don’t have to go through what I experienced.

We had a wonderful stay! The property was clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help. We especially enjoyed the beautiful beach view and the relaxing atmosphere. The bar was also a great place to unwind. Overall, we had a very pleasant experience and would definitely recommend this property to other travelers.

Hotel davvero davvero bello. La struttura è top, la piscina molto bella, le stanze comodissime, buona la colazione

Great location