5 piscine all'aperto, cabanas (a pagamento), ombrelloni da piscina

Recensioni per Margaritaville Lake Resort, Lake Conroe/Houston

3.5 out of 5
Margaritaville Lake Resort, Lake Conroe/Houston
600 Margaritaville Parkway, Montgomery, TX

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 426 su 799 recensioni" "
Valutazione di 8 - Buono. 170 su 799 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 799 recensioni" "
Valutazione di 4 - Scarso. 49 su 799 recensioni" "
Valutazione di 2 - Terribile. 55 su 799 recensioni" "

8,8/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Jennifer, Glen Ellyn

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Advertised as upscale elite resort. However, only pool quality restaurants aren’t what I consider even close to what I was paying for, never again
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Management, il giorno 2 mag 2024
Dear Jennifer,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide exceptional dining options that match the quality of our amenities, and it seems we missed the mark during your stay. Your comments are invaluable to us and will be taken into serious consideration as we continually work to improve our services and facilities. We regret that you left feeling disappointed and hope to have the opportunity to exceed your expectations in the future.

10/10 Eccellente

Melinda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the spa
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

LaCarlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room and staff were great. My son, who is seventeen, says he would have like more activities, but overall enjoyed himself. The food quality does not allign with the prices. After eating at the on site restaurants one round, we decided to venture off the property to eat. Discovered two restaurants that made up for what the on site restaurants lacked.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice we have fun
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Tatiana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Jaydi, West Bend

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This beautiful resort is amazing! Our stay was delightful, with friendly staff and a well-maintained property.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jaritza

Mi è piaciuto: Condizioni e dotazioni della struttura
The restaurants and activities were in the same area easy and convenient
Soggiorno di 1 notte ad aprile 2024
Risposta di Margaritaville Lake Conroe, il giorno 15 apr 2024
Thank you for the review!

10/10 Eccellente

candice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Karla

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Brenda

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Good
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Angelina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
The resort was great and the room was clean and nice, however there wasn't much restaurants/bars on the property that were actually open. I have food allergies so it was difficult to find much that I could eat so we actually had to leave the property for most meals. Also, the adults only swim area had loud screaming kids in it every time we went down to the pool/Jacuzzi. My husband and I took our trip WITHOUT our kids for a reason. Apparently there was no staff patrolling the area. Parking was a bit confusing on site as well.
Soggiorno di 2 notti ad aprile 2024
Risposta di Margaritaville Lake Conroe, il giorno 10 apr 2024
Thank you for choosing our resort for your getaway and for taking the time to provide feedback on your stay. We're glad to hear that you found your room to be clean and pleasant. However, we apologize for the challenges you faced regarding dining options on the property, especially with food allergies in mind. We strive to accommodate all our guests' dietary needs and regret that we didn't meet your expectations this time.We also apologize for the disturbance in the adults-only swim area. It's intended to be a quiet space for relaxation, and clearly, we missed ensuring that during your visit. We will address this with our team to better enforce the area's rules to maintain its atmosphere.Regarding the parking, we acknowledge that the current signage may be confusing and are looking into ways to improve this to enhance our guests' convenience.Your feedback is crucial for us to improve our service, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide a more satisfying experience. Please feel free to reach out to our guest services at any time if you would like to discuss your stay further.

8/10 Buono

Miguel, Houston Tx

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente instalaciones, súper limpio , el personal muy amable , amplio parqueo. La comida se me hizo un poco sobrevalorada para lo que se vendía , todas las actividades tienen un costo extra , las camas de la habitación double bed se me hicieron muy pequeñas dormí súper incomodo.
Soggiorno di 2 notti a marzo 2024
Risposta di Margaritaville Lake Conroe, il giorno 3 apr 2024
Gracias por su reseña y por destacar nuestras excelentes instalaciones, limpieza, personal amable y amplio estacionamiento. Estamos encantados de saber que estos aspectos de su estancia fueron positivos. Entendemos sus inquietudes respecto al precio de nuestra comida y los costos adicionales por actividades, así como la comodidad de nuestras camas en las habitaciones dobles. Sus comentarios son invaluables para nosotros mientras nos esforzamos continuamente por mejorar la experiencia de nuestros huéspedes y garantizar que nuestras ofertas brinden valor y comodidad. Tomaremos en consideración sus comentarios mientras revisamos nuestros precios y configuraciones de habitaciones para satisfacer mejor las necesidades y expectativas de nuestros huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente y brindarle una estadía más cómoda y satisfactoria. Gracias por elegir quedarse con nosotros.

2/10 Terribile

Alesha

Viaggio di coppia
They stole my stuff ac and fridge didn’t work
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Luis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect
Soggiorno di 1 notte a marzo 2024
Risposta di Margaritaville Lake Conroe, il giorno 10 apr 2024
Thank you for the review!

2/10 Terribile

Daniela

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
With the exception of the valet parking personnel, the customer service inside the hotel is null. Front desk people are harsh. Also, I had the no disturb sign and housekeeping still enter the room. When I call front desk or housekeeping, no one answered the phone.
Soggiorno di 2 notti a marzo 2024
Risposta di Margaritaville Lake Conroe, il giorno 27 mar 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experiences you encountered during your stay, from the service at the front desk to the unexpected housekeeping visit despite the 'Do Not Disturb' sign. It's clear we fell short in delivering the exceptional customer service we strive for. Please rest assured, we take your comments seriously and will address these issues directly with our team to ensure they are not repeated. We're grateful for your praise of our valet parking personnel and would love the opportunity to fully meet your expectations in the future. Should you wish to discuss your stay further or give us another chance to demonstrate our commitment to outstanding guest service, please don't hesitate to contact us directly.

2/10 Terribile

Sophia

Viaggio con famiglia e bambini piccoli
I want a refund !! The electricity cut off the slides weren’t in use all day before that even happened it was cold outside and the heated pools were barely heated
Soggiorno di 1 notte a marzo 2024
Risposta di Margaritaville Lake Conroe, il giorno 20 mar 2024
I'm very sorry to hear about the difficulties you encountered during your stay, including the electricity outage and the issues with the slides and heated pools not meeting expectations. It's clear that these issues significantly impacted your experience and comfort, which is far from the standard we aim to provide.We take your feedback seriously and would like to address this matter promptly to ensure your satisfaction. I understand the importance of ensuring that all advertised amenities are fully operational and meet our guests' expectations, especially when it comes to providing a comfortable and enjoyable environment regardless of the weather.Please reach out to us directly with your booking details so we can review your case and discuss the process for issuing a refund. Our goal is to resolve this issue to your satisfaction and take steps to prevent such occurrences in the future.Again, I apologize for the inconvenience and disappointment you experienced. We appreciate the opportunity to make things right and hope to have the chance to welcome you back under better circumstances.

10/10 Eccellente

Marce-dalia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything about this property was phenomenal! Renting a boat from Einsteins Ship store was the cherry on top! Definitely worth the extra money.
Soggiorno di 3 notti a marzo 2024
Risposta di Margaritavillle Lake Conroe, il giorno 20 mar 2024
Thank you for the amazing review we can not wait to have you back.

8/10 Buono

Cecilia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the sunset cruise Captain Robert was amazing!
Soggiorno di 2 notti a marzo 2024
Risposta di Margaritaville on Lake Conroe, il giorno 20 mar 2024
We love to hear it. Thank you for the review.

6/10 Soddisfacente

crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was so clean and shiny. The service was top notch. Loved that there’s so much to do onsight as well.
Soggiorno di 2 notti a febbraio 2024
Risposta di Margaritaville on Lake Conroe, il giorno 20 mar 2024
Thank you for the amazing review.

10/10 Eccellente

Jada

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was nice! Food and drinks a plus!
Soggiorno di 1 notte a marzo 2024
Risposta di Margaritaville on Lake Conroe, il giorno 20 mar 2024
Thank you for the review!

6/10 Soddisfacente

wonjoong

Soggiorno di 1 notte a marzo 2024

8/10 Buono

Hector

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a marzo 2024
Risposta di Margaritaville Lake Conroe, il giorno 20 mar 2024
Thank you for the amazing review!

8/10 Buono

Jaimie Celeste

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Ashli

Soggiorno di 2 notti a marzo 2024

4/10 Scarso

Keyandra

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Before booking I called and asked if the lazy River and pools would be heated and the answer was yes .We got there only for the pools to be super cold and lazy River as well .
Soggiorno di 1 notte a marzo 2024
Risposta di Margaritaville on Lake Conroe, il giorno 20 mar 2024
I'm truly sorry to hear that your experience with the pools and lazy river did not meet your expectations, especially after you were informed they would be heated. It's disappointing to learn that they were uncomfortably cold, which undoubtedly impacted your stay with us. We understand how important these amenities are to our guests, especially for those looking forward to relaxing in comfortable, warm water, regardless of the season.Please accept our sincerest apologies for any miscommunication or inconvenience this may have caused. We take your feedback seriously and will address this issue with our team to ensure our facilities are properly heated and that information provided to our guests is accurate and reliable.We would appreciate the opportunity to make this right for you. If you're open to discussing this further, please reach out to us directly so we can work on a satisfactory resolution. Your comfort and satisfaction are our top priorities, and we hope to have the chance to welcome you back under better circumstances.

10/10 Eccellente

Denarian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great mini vacay
Soggiorno di 2 notti a febbraio 2024

2/10 Terribile

ryan

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Went there for a convention you would think they would be prepared. Worst service ever and I used to like margaritaville.
Soggiorno di 3 notti a febbraio 2024
Risposta di Margaritaville on Lake Conroe, il giorno 20 mar 2024
I'm truly sorry to hear about the disappointing service you experienced during your visit for a convention at Margaritaville. It's concerning to learn that we fell short of the high standards we aim to uphold, especially during such an important event when expectations are understandably higher. We pride ourselves on providing exceptional service, and it's clear we did not meet those standards in your case.Please accept our sincerest apologies for any frustration or inconvenience this may have caused you. We value your feedback as it is crucial for us to identify areas where we need improvement. I assure you that we will review and address the issues you've raised to ensure that our service levels are enhanced and such situations are not repeated.If you're willing to discuss your experience in more detail, we would greatly appreciate the opportunity to listen and learn from your feedback. Additionally, we'd like to find a way to make amends and hopefully restore your faith in Margaritaville. Please reach out to us directly at your convenience.Thank you for bringing this to our attention, and again, we apologize for not delivering the experience you expected and deserved. We hope to have the chance to welcome you back in the future and provide the quality of service you know and love from Margaritaville.

6/10 Soddisfacente

Thomas

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Several restaurants were closed for a February visit. Also, multiple problems with the toilet. They tried to fix, but it did not work.
Soggiorno di 1 notte a febbraio 2024
Risposta di Margaritaville on Lake Conroe, il giorno 20 mar 2024
I'm sorry to hear about the issues you encountered during your February visit, including the closure of several restaurants and the persistent problems with the toilet in your accommodation. It's disappointing to learn that despite attempts to fix the toilet, the issue was not resolved, and the limited availability of dining options likely impacted your overall experience with us.Please accept our sincere apologies for the inconvenience and discomfort you faced. We aim to provide a seamless and enjoyable experience for all our guests, and it's clear we fell short in your case. Your feedback is invaluable, as it helps us identify areas where immediate improvement is needed.We are committed to addressing these issues and making the necessary adjustments to our maintenance procedures and restaurant operations to ensure they do not recur. If you're open to discussing this further, we would appreciate the opportunity to listen to any additional feedback you may have and discuss how we can make this right for you.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide a much more satisfying and trouble-free experience.

8/10 Buono

Lesbia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sinks in the restroom were not properly draining. Staff is very friendly.
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

ALFREDO

Viaggio di coppia
Hermoso lugar para pasar en pareja y en familia
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Juan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quaility of food at property restaurants can improve
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Michelle P Bradbury

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Kristal, Porter

Mi è piaciuto: Servizi
Soggiorno di 1 notte a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your positive feedback and look forward to having you and your family as returning guests.

10/10 Eccellente

Jorge, Katy

Soggiorno di 1 notte a gennaio 2024
Risposta di Front Office Management, il giorno 9 feb 2024
Thank You for your most recent stay at Margaritaville Lake Resort Conroe, Houston. We sincerely appreciate your positive feedback and look forward to your return.

2/10 Terribile

Amaya

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Elevators did not work, EXTREMELY long lines to go up and down elevators.
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

hugo

Soggiorno di 1 notte a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your feedback and look forward to having you and your family as returning guests. Please contact the front desk so we can further discuss your feedback.

10/10 Eccellente

Lesa

Soggiorno di 2 notti a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your positive feedback and look forward to having you and your family as returning guests.

2/10 Terribile

hashmatullah

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The staff was not friendly and ask for towel 3 time and every time they said we will send never send it. We actually left a night before our check out time, not recommended to anyone
Soggiorno di 2 notti a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your feedback and look forward to having you and your family as returning guests. Please contact the front desk so we can further discuss your feedback.

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your positive feedback and look forward to having you and your family as returning guests.

4/10 Scarso

Paulette

Soggiorno di 2 notti a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your feedback and look forward to having you and your family as returning guests. Please contact the front desk so we can further discuss your feedback.

4/10 Scarso

Ashley

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
Stayed in a Lake Cottage, it was neat & clean and parking was convenient. Landshark Bar & Grill had no music, staff said speakers were broken and had been for a while. How can you have any JB experience without music? License to Chill Cafe & Bar was a disaster. We sat at the bar and drank beer after each requested drink was not able to be made, this made our service was okay but bartenders were not trained. They made drinks & charged with bottom shelf even though the guest ordered top shelf brands due to them not having keys/access to the liquor room to restock their bar. Their manager scolded the employees openly in front of bar guests. Dinner patrons had no service and had to go to bar and order themselves. Bartenders rolled eyes at& were blatantly rude to those dinner guests because they “were not their server.” Had this been my vacation and not a work trip I would have cried. I still will not return and do not recommend this place.

8/10 Buono

Haymee

Soggiorno di 1 notte a dicembre 2023
Risposta di Assistant Manager , il giorno 28 gen 2024
Thank You for your recent stay at Margaritaville Resort Lake Conroe. We appreciate your positive feedback and look forward to having you and your family as returning guests.

10/10 Eccellente

Dorian

Soggiorno di 4 notti a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Thank you for your positive review of Margaritaville Lake Resort, Lake Conroe!

8/10 Buono

Brenda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Renewed Tradition
We were pleasantly surprised at the fabulous upgrade that is the true resort: Margaritaville, from the years we’d watched the gradual decline of Del Lago (a former favorite). The accommodations are so customized that my daughter and family of 3 were cozy in a loft lake cabin, single son had a roomy lake-view, and my husband and I were ecstatic to have an executive suite where all could gather for private time, games,and snacks. The only downside was the weather that restricted our use of the numerous warm-weather amenities that tempted us into the hot tub and heated pool in spite of cool temperatures. We can’t wait to continue this as an annual family tradition.
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Brenda, It's fantastic to hear about your delightful experience at Margaritaville! We're thrilled that the accommodations suited your family's diverse needs and provided space for both togetherness and privacy. While the weather limited some outdoor activities, it's wonderful that you still found many enticing amenities. We're honored to be a part of your family tradition and look forward to welcoming you back annually!

10/10 Eccellente

Darlene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
O
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 28 nov 2023
Darlene, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Eccellente

June

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was very clean and the staff was very nice and friendly! I will definitely be back!
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 20 nov 2023
June, That's fantastic to hear! We're thrilled you enjoyed the cleanliness and the warmth of our staff during your stay. We're looking forward to having you back for another wonderful experience soon!

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Times
Weekend Getaway with friends and it was great!! The service was good, they accommodated our friends by moving their room because of an issue and the food and drinks were lovely.
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 20 nov 2023
Jessica, Thank you immensely for sharing your recent experience with us. I'm thrilled to learn that your weekend getaway with friends was a success, especially appreciating the service and the delightful dining experience. It's our commitment to ensure every guest feels well-cared for, and I'm delighted we could accommodate your friends promptly. We're continuously striving to provide exceptional experiences, and your positive feedback reaffirms our dedication. We look forward to welcoming you and your friends back for more memorable moments.

4/10 Scarso

Brian, Houston

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We stayed one night, and picked an expensive suite, the suite is small, all smells like molds, the HVAC DO NOT WORK, kept it on all night to heat and it never heated, one of the light in the bedroom do not work, tried to make coffee in the morning and the coffee machine has black molds inside the water container… And on top of all of that they charged us 45 more dollars for a resort fee. More than the two hundreds some that they collected for the one night.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 13 nov 2023
Brian, I am truly sorry to hear about the challenges you encountered during your recent stay with us. Your feedback is concerning, and I sincerely apologize for the inconvenience you experienced.The issues with the suite, HVAC, lighting, and the coffee machine are not reflective of the standards we strive to maintain. I assure you that we will investigate and address these matters promptly to prevent any recurrence. We apologize for any confusion or frustration regarding the resort fee, and we will review our communication to ensure clarity on all associated charges. Please know that your comments are taken seriously, and we appreciate your input. We hope you might consider giving us another opportunity to provide you with the quality experience you deserve.

8/10 Buono

MAE ANN P

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pros:Overall stay is good. The room is really clean and looks fresh/new. The aesthetics of the place is really refreshing. Cons: I wish they had more restaurants that are open in the evening. The bathroom didn't have the toiletries that a regular 3 star hotel would have included....
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 13 nov 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments about the overall cleanliness, aesthetics, and freshness of the room.We also value your constructive feedback regarding the availability of restaurants in the evening and the toiletries in the bathroom. Your comments are important to us, and we will review these aspects to ensure a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back for another positive stay in the future.