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Recensioni per 1st Interstate Inn Montrose

2 out of 5
1st Interstate Inn Montrose
1480 S Townsend Ave, Montrose, CO

Recensioni

6,6
Valutazione di 10 - Eccellente. 98 su 503 recensioni" "
Valutazione di 8 - Buono. 155 su 503 recensioni" "
Valutazione di 6 - Soddisfacente. 110 su 503 recensioni" "
Valutazione di 4 - Scarso. 69 su 503 recensioni" "
Valutazione di 2 - Terribile. 71 su 503 recensioni" "

6,8/10

Pulizia

6,8/10

Personale e servizio

6,2/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

4/10 Scarso

Mike

Viaggio di coppia
Everything out of order, no ice machine, grill had no propane, one sink in room didn’t work. States breakfast, no breakfast. Get what you pay for I guess.
Soggiorno di 1 notte a marzo 2024
Risposta di management, il giorno 7 apr 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. See you again.

10/10 Eccellente

Mariyah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Tracy

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice big screen tv, furniture too large for room, dated kitchen appliances, dated bathroom, close to breakfast kingdom with great food. Under remodel now. Parking plentiful. Convenient location. Price point too high considering.
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

jenna

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Just dirty. Walls filthy all over. Otherwise would have been perfect.
Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

Alvin

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I book this room through Expedia , I could not stay there last two nights, tried to get a refund and could not contact anyone, this is up to Expedia to resolve, I had to rebook at stay wise the second night. It looks as if I wasted my money booking through Expedia, I would not recommend Expedia due to its lack of concern for customer and the hotels it supports
Soggiorno di 3 notti a novembre 2023
Risposta di management, il giorno 20 nov 2023
We're sorry you were unhappy - but you stayed all 3nights Why? and no contact at front desk. we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

michael

i needed a room in a pinch. they were available .
Soggiorno di 1 notte a novembre 2023
Risposta di management, il giorno 20 nov 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Card key didn't work in the morning.
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 26 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you again.!

8/10 Buono

Brett

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 24 ott 2023
Thanks for staying with us. We appreciate your feedback! Hope to see you next time..!

10/10 Eccellente

Brian

Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 24 ott 2023
Thanks for staying with us. We appreciate your feedback! Hope to see you next time..!

10/10 Eccellente

Carly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I was pleasantly surprised. I was expecting the place to be more run down given the price, but it was clean and cared for.
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 16 ott 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

6/10 Soddisfacente

Moshiul

Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 12 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

8/10 Buono

Lee

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 12 ott 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Eccellente

Janis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 12 ott 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

4/10 Scarso

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
It sounded like we were on the interstate! So noisy. The hotel manager said “all our rooms are quiet.” We disagreed and returned to the office 4 minutes later to change out of room #104. The manager had locked the office door and didn’t answer. The cleaning staff in the morning were 5 stars, but the breakfast was fruit (good) cereal and waffles with high fructose corn syrup. Overall, this was by far the worst hotel we stayed at in Colorado. Horrible.
Risposta di management, il giorno 12 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

8/10 Buono

Donna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was clean, beds comfortable. Met our needs.
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 12 ott 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

2/10 Terribile

Matthew, Gilbert

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff treat guests with naked hostility. It’s old and dirty and no one seems to care. The washing machine at the laundry facility was out of service and the dryer was supposedly working yet it didn’t dry anything. When I went in the office to drop off my room key card at checkout, the receptionist literally screamed at me to get out because she was mopping and the floor was wet. There was no sign or come or flag or any indication of this….apparently I was just supposed to know. Stay away from this place.
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 6 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

6/10 Soddisfacente

babar

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Overall hotel is good for night stay. I found hotel owner/ reception in night very rude. I walked in and instead of greeting , asked why I am here? Lol Room was overall ok, door lock from inside broken, found some blood on sheet. I waited 15 min next morning to report above 2 issues for reception or owner in the morning . No one was there .
Soggiorno di 1 notte a ottobre 2023
Risposta di management, il giorno 6 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

8/10 Buono

Joy

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 3 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

6/10 Soddisfacente

pete

Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 3 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

4/10 Scarso

Jasper

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di management, il giorno 3 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

4/10 Scarso

Ed

I was disappointed with this motel. The rooms are in need of an upgrade, the toiletries minimal at best, and there is tight parking spaces. I saw numerous cars having difficulty trying to get in, and especially out, of spaces.
Soggiorno di 2 notti a settembre 2023
Risposta di management, il giorno 3 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

6/10 Soddisfacente

Marcia

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
A place to sleep
Service was friendly. Pictures on hotel.com were beautiful, probably taken when it was new. Room was crowded, too much furniture, could do without armoire (didnt have hangers anyway) and move desk over so chair doesnt block walkway. Didnt need kitchenette, but if we did there were no dishes, utensils etc. Website indicated pool, but didnt say it was empty. Need to update info on website and update room.
Soggiorno di 2 notti a settembre 2023
Risposta di management, il giorno 22 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Scarso

Elisabeth

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 22 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

2/10 Terribile

María Alejandra

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No recomendado
Terrible servicio. No había nadie en recepción para hacer check in. Llamé al número del hotel y nadie contestó, después de esperar un buen rato salió de un cuarto de la Recepción una mujer muy poco amable para completar el Proceso.
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 18 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

10/10 Eccellente

Michele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would definitely recommend this hotel
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 18 set 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and very nice staff. Would stay again.
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 13 set 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

6/10 Soddisfacente

Norman

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Desk Personal not friendly or courteous
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 13 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

2/10 Terribile

tree

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The AC ran on high with a continuous thumping no matter what setting was selected. The bed was worn out. The towels were thin and holey. The guest laundry was grubby. The breakfast consisted of fake oj, 2 sugared cereals, English muffins, no butter, waffles, and rank coffee. Save your money and go across the street to the Holiday Inn.
Soggiorno di 2 notti a settembre 2023
Risposta di management, il giorno 8 set 2023
We're sorry you were unhappy - but all you complained because you didn't want do stairs. we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Scarso

Mark

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I've stayed there many times over the years, but it's gone downhill over the past 3-4 years. The pool has been closed for at least two years, my door key didn't work without messing with it for a while (green light would come on but door wouldn't unlock). Upon arrival at about 7:30, I had to call the manager to come to the office and check us in...after hours at 7:30 pm? I don't know if I'll stay there again...
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 6 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Scarso

Brandon

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di management, il giorno 6 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

10/10 Eccellente

Licia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di management, il giorno 4 set 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

2/10 Terribile

Adrian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Didn’t like at all
Soggiorno di 1 notte ad agosto 2023
Risposta di management, il giorno 8 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

6/10 Soddisfacente

Brean

Very average, older but clean. POOR breakfast, they couldn't be bothered to add food, family there at 8am and everything was gone except cereal. Actually don't know if they had anything else.
Soggiorno di 1 notte ad agosto 2023
Risposta di management, il giorno 27 ago 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

10/10 Eccellente

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice big room! They have remodeled recently. It exceeded my expectations!
Soggiorno di 2 notti ad agosto 2023
Risposta di management, il giorno 27 ago 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Eccellente

Marianna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was very clean but chair was old and stained so it makes you nervous these days.... I just put a towel over it. Everything was good in the room and breakfast was a nice variety of hot and cold food.
Soggiorno di 1 notte ad agosto 2023
Risposta di management, il giorno 27 ago 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

6/10 Soddisfacente

Sara

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Standard motel room.
The room was fine, just a kinda shabby motel. I was a woman traveling alone and didn’t feel super safe, lots of construction workers and bikers staying here. It was fine for an affordable stay during a work trip, but I wouldn’t stay again unless I had someone staying with me. Room had stains on ceiling, mirror, lampshades, and probably the carpet but it wasn’t well lit enough to notice.
Soggiorno di 2 notti ad agosto 2023
Risposta di management, il giorno 20 ago 2023
We're sorry you were unhappy - all we say you lied everything. we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
good location
The room didn't have one plastic cup/glass in (my) any room. No styrofoam cup either
Soggiorno di 1 notte ad agosto 2023
Risposta di management, il giorno 20 ago 2023
We're sorry you were unhappy - all we say you lied everything. we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

Tony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean. Staff was very nice.
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 19 ago 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

8/10 Buono

Dwight

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Good value!
Soggiorno di 1 notte ad agosto 2023
Risposta di management, il giorno 11 ago 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Older and dated but clean
Soggiorno di 1 notte ad agosto 2023
Risposta di management, il giorno 11 ago 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable & Convenient
Very convenient hotel with everything we needed for comfort!
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 29 lug 2023
Thank you for your feedback -We hope to see you again soon thank you for your stay..!

6/10 Soddisfacente

Nevena, Racine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The lady at the front desk lacked customer service. She wasnt pleasant, nor helpful. Our towels very dirty, we didn’t want to use any, after we saw the first couple of towels - I took pictures and videos. Overall, we felt unsafe and will not return here in the future.
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 21 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Gary

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 19 lug 2023
Thanks for staying with us. We appreciate your feedback! hope to see you next time.!

10/10 Eccellente

Edgar

Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 3 ago 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

2/10 Terribile

Debra

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The floor in our room was filthy, there were bugs all over. The people that checked us in were rude. It is a horrible place, I would not recommend at all
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 11 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

2/10 Terribile

Lance

Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 12 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Chris

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Don't book a room at this hotel. The hotel is run down. The pool hasn't been open for years and the staff is horrible.
Soggiorno di 2 notti a luglio 2023
Risposta di management, il giorno 11 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

2/10 Terribile

Gabby

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not very clean and well kept. A lot of things were broken when we arrived, such as: shelf in the fridge was shattered, burner was missing off the stove, bed sheets had many stains on them. There was very limited parking. Overall the hotel wasn’t really up to standard and I didn’t feel very comfortable staying here. The area around is great, just wouldn’t recommend staying in this particular motel.
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 11 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

6/10 Soddisfacente

JUAN J

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Breakfast was weak,, but is ok for the $$
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 11 lug 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

8/10 Buono

Norbert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice enough property, I’ve been staying here for years. It has changed ownership numerous times. Rooms could use some repairs but are clean. Smell like smoke 😟 The office was still locked at 0710am so I’m not sure about the free breakfast. I just walked over to Arvins
Soggiorno di 1 notte a luglio 2023
Risposta di management, il giorno 6 lug 2023
We're sorry you were unhappy - all we say you lied everything. we'll work hard to fix the issue you experienced. Thanks for letting us know.