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Recensioni per Morogoro Hotel

3.5 out of 5
Morogoro Hotel
Rwegasore Road, Forest Area, Morogoro

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 6 su 17 recensioni" "
Valutazione di 8 - Buono. 6 su 17 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 17 recensioni" "
Valutazione di 4 - Scarso. 1 su 17 recensioni" "
Valutazione di 2 - Terribile. 3 su 17 recensioni" "

7,8/10

Pulizia

7,4/10

Personale e servizio

6,6/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Monique

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Beautifully located hotel with an authentic atmosphere. It needs a bit of a makeover though…
Soggiorno di 1 notte a luglio 2023

8/10 Buono

Adama

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Good and quiet area but rooms are a bit old inside and some maintenance and good cleaning get this place great

8/10 Buono

Mark

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is set in a beautiful green compound with great views of the Uluguru Mountains. It's quiet and peaceful and the staff aim to please. However, the property is quite dated, and could use a facelift.
Soggiorno di 4 notti a marzo 2023

8/10 Buono

Arne Fridthjof

Viaggio con la famiglia
Soggiorno di 1 notte a luglio 2022

10/10 Eccellente

Neil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Morogoro Hotel and Gardens
A great Hotel surrounded by gardens on the foothills of the Uluguru mountains. Very friendly staff and a good place from which to visit Mikumi for a wildlife Safari
Soggiorno di 1 notte a febbraio 2022
Risposta di Magreth Method, il giorno 25 feb 2022
Thank you for the complement. Your warmly welcome.

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place to stay in Morogoro in a great location
Clean and reasonably modern hotel. Pool area is a good place for families and couples. Rooms are spacious and in interesting oval buildings. In a nice area of Morogoro called Forest Hill which is just 5 minutes from town. Lots of nice restaurants and bars nearby e.g. Black and White, Motown, Rock Garden.
Soggiorno di 1 notte a novembre 2021

2/10 Terribile

Ashraf

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The management is not providing training, nor caring for their staff and the property. The hotel didn't have enough cutlery; in the dining area the table covers were dirty, it appeared they used the same table covers before washing during breakfast the next day. The breakfast was pathetic with minimal options. The rooms had dusty floors, the duvet on the bed didn't have a cover on it and the sheets had spots of brown stains and dust. The rooms are far off from their photo representation, they were actually filthy. My experience at Morogoro Hotel was terrible, I wouldn't recommend the hotel to anyone. If we hadn't arrived so late into the night we would have searched for a different hotel to stay for the night. Expedia should not be taking advance payments for hotels and stay locations they have not vetted. Taking advance booking with no refunds is a ploy for properties like these.
Soggiorno di 1 notte a ottobre 2021

6/10 Soddisfacente

Abdellah

Viaggio con la famiglia
6.5
Het hotel is verouderd . Is aan vernieuwing toe. Ontbijt is volgens Tanzaniaanse norm redelijk. Prijs kwaliteit is niet in verhouding.
Soggiorno di 2 notti a luglio 2021

8/10 Buono

Abdulkadir Geylani

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
iyi bir otel
Herşey çok güzel. Ama yemek servisi çok yavaş. Sipariş verdikten 1 veya 2 saat sonra geliyor. Diğer tüm hizmetler gayet iyi. Çok güzel ve sakin bir yer. Geniş bir alanı var. Otel içinde yürüyüş bile yapabilirisiniz.
Soggiorno di 1 notte a luglio 2021
Risposta di Laika -- GM, il giorno 2 ago 2021
We wish to thank you for staying with us and equally finding time to post a review on our services. Nice to learn that you enjoyed your stay, we are sorry for the delay you experienced on the service, we have since taken measures to ensure that there are no more such incidents of delayed service.

10/10 Eccellente

Abdulkadir Geylani

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2021

2/10 Terribile

Viaggiatore verificato

Soggiorno di 2 notti a dicembre 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
there was good scenery with the mountains trees and vegitation
Soggiorno di 6 notti a gennaio 2020

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tanzanian expat
Poor house keeping. No water at times. Had to beg for towels and toilet paper. Sub standard breakfast. Overall poor service however great location near the golf course. Lacking management
Soggiorno di 3 notti ad agosto 2019

8/10 Buono

John, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good mid range hotel near centre of Morogoro.
I've stayed here on a number of occasions and have always been impressed by the hospitality shown by the management and staff. The hotel has lodge style accommodation and the rooms are spacious with high quality a/c. Overall cleanliness was very good but the bathroom needs updating. However the shower in my bathroom was the most powerful I've ever experienced - a wonderful experience after a tiring day! The pool area was clean, spacious with a children's pool and play area. The dining room was elegant and extended into an outdoor patio where you can dine overlooking the pool. The wifi was free and worked exceptionally well throughout the property. Breakfast was buffet style with a decent selection of food. Dinner was ok with a large and varied selection of dishes. I will continue to use this Hotel for my trips to Morogoro. Like most Tanzanian hotels there is no consideration to disability access so this hotel might not be suitable for a wheelchair user.
Soggiorno di 1 notte a giugno 2017
Risposta di Laika, il giorno 4 giu 2017
Dear John, We are very grateful to you for finding time to do a review of our facility and services provided. It is nice to note that you enjoyed your stay with us. We are looking forward to hosting you once again.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Poor service.
the service at this hotel is pretty poor. I woke up at 5:00 am to get ready for my hikingtour of Mt Uluguru to find there was no hot waterwater for a shower. I complained to the front desk and the receptionist came to my room which achieved nothing but to waste my time. He then returned to the front desk and say there without attempting to dip anything about the problem. I had to go without a shower. The attitude was that if they waited long enough, I would go away. I eventually had to call Expedia who were also not very helpful and it took a lot of arguing on my part to get the resolution i wanted (a refund on the room). I have stayed at this hotel twice now and the service send to be getting worse. Never again.
Soggiorno di 1 notte a giugno 2017
Risposta di Laika, il giorno 6 giu 2017
Dear Esteemed Guest. We are sorry for the inconvenience this caused you. We had a problem with a blown out fuse for the water heater serving your rooms hence the challenge. Once again sorry for the shortcomings.

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The original room was booked. Was not very clean. I asked for another room which cost me 140. 00. USD.
Dear Ann Thanking you for your review on your stay with us. Sorry about the initial room which did not fully meet your expectations. However as you are aware when being given another room, you requested to be moved to a suite and not a similar room, this is what resulted in you being asked to pay an extra charge of USD 140 for the duration of your stay which was the difference between the booked and occupied room.