Hotel vicino a Moti Baug - Surat

“The property itself is good and well-maintained, but the service quality is quite poor. I had left my room keys at the reception in the morning for cleaning; however, when I returned at night, the room had still not been cleaned. I then had to wait nearly half an hour in the evening for housekeeping to attend to it. Even after calling the reception for room service, it took around 20–25 minutes for anyone to respond. Overall, while the property has potential, the service needs significant...

“Do not stay here. The hotel smells bad and is very dirty. My room had piss left on the toilet and a used condom under the bed. When I complained and asked the staff to clean it they refused and continued playing PUBG on their phones. I left after 1 night dispiting having paid for 3 nights. Could not get my money refunded for the rest of the nights despite the terrible conditions of the room. Very unprofessional place. ”

“客室は清潔、サービスは非常に良かった。朝食もおいしい。ルームデリバリーの食事はベジタリアン限定。もう少しレパートリーがあると良いとは感じた。”

“Incredible Management and Staff. Ultra clean and very comfortable rooms. Staff provides 5 Star Service. I will come back again real soon. ”

“Clean rooms & helpful staff ”

“Clean ”

“Spotless room, wonderful staff, right next to the bus station so transport options were great, perfectly safe area, lovely breakfast”

“Service was very good. People were soft spoken. Rooms were very clean and exactly as in pictures.”

“Very well staffed and serviced. Premium care. Laundry is prompt. Very well priced. Excellent customer service. ”

“Shreya , Sangita and front desk manager Mr Pankaj full full all the need full and the behaviour of them is excellent ”

“Hotel is well located and properly maintained. The staff is very co operative. Also the breakfast was super good”

“Overall good experience ”

“Clean Comfortable & Convenient We were in Surat on business and this was the most ideal location. Just 3 mins walk from train station. There is an excellent restaurant right next door as part of hotel and you can order food in the comfort of your room too. Staff is very helpful and polite. Our stay was most comfortable and we will certainly stay here again.”