Hotel vicino a Museo del Tabacco - San Juan

“I was so impressed by the hotel. We booked a suite overlooking the pool and were originally told that housekeeping was every other day, however, we were very happy to find that we had housekeeping services and fresh towels every day! The staff were all incredibly friendly and courteous. Would definitely book again!”

“I liked the price, the service , the location near everything... the general appearance and decoration is great, comfirtable beds... The bathroom floors need great attention, the lightning inside the room was poor”

“Excelente servicio y muy buena comunicación”

“Very disappointed nothing like the picture and we have to pay everyday for parking 20 or more day. Plus walk to a specific area to pay the parking.”

“Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare! This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed. It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous...