Hotel vicino a Museo de Arte Contemporáneo Ateneo de Yucatán MACAY - Mérida

“As my former profession in the hospitality industry I am mindful of the challenges in providing a service that exceeds customer expectations. In our 4 day stay at the property the staff went above and beyond to ensure our stay was memorable. From the greeting received on arrival by “Hector” to the fabulous services provided by Alberto, Juan, Cindy (food and beverage) & all other staff interactions with Ivan , Enrique and many more the professionalism and attention to detail was very much...

“Prima di tutto devo lodare la disponibilità del personale alla reception che ci ha fatto fare un very early checkin senza spese aggiuntive. Inoltre i receptionist parlano inglese (non scontato), sono molto gentili e danno ottimi consigli. L'hotel è in una bella struttura con bel giardino e piccola piscina, molto utile per rinfrescarsi nella caldissima Merida. Onestamente la nostra camera non era particolarmente bella ma assolutamente adeguata al prezzo pagato.”

“I was here just this last weekend, Miss Lorena and all her staff have welcomed us like no one as never done before, I felt like at home every minute I spend there! The room, the pool, the breakfast....everything was perfect! My room was awesome at the 1st floor, the nr 5 with an incredibly large bathroom, the breakfast was simply amazing, with a lot of fresh fruits and a great variety of choice, everything organic, and biologic...unfortunately I have been only for 2 nights, I wish I could spend...

“All good”

“Ottimo hotel con eccellente servizio da parte del personale ”

“Excellent service and hospitality. Staff was very friendly and helpful. ”