Hotel vicino a Museo Stainmore Railway Company Ltd. - Kirkby Stephen

“The Inn is perfectly located for enjoying Kirkby Stephen. The staff - especially Jacqui - is super helpful and kind. Really enjoyed our brief time there. Our friends who stayed down the street were wishing they had booked here. Be prepared to carry luggage upstairs and know the bed isn’t super big by American standards. ”

“Traditional hotel in the centre of town. Large bedroom and en-suite bathroom, but both rather run-down and tired. Example: plenty of space in the bedroom but no chair to sit on. Potential for a “window seat“, but no cushion there. Staff were great, though.”

“Fine”

“Great welcoming place to stay ”

“What a magical 2 night stay! Surpassed expectations. Room was A*, clean and spacious. The castle was elegant and homely. Staff were extremely helpful and pleasant. Food was exceptional also. Would highly recommend and will certainly visit again! ”

“The staff were very obliging to us and our dog. The room opened on to the rear garden which was ideal. Just how you'd like a pub to be.”

“Overall this is a very nice place to stay and Anne the ”

“Ideal for a couple break, in my opinion, not as much for solo business travelling. Rooms are hot but fan was provided when asked. It’s an old building bathrooms could a be bit nicer but feeling of the hotel is great. All beautifully maintained outside and excellent spot for walking. Hence 5 stars review”

“We had a magical stay at this castle! The owner and staff were exceptional, and we enjoyed the tour, the meal and everything about this grand old property. One of the highlights of our trip to England!”

“room clean staff excellent”

“I think the customer service could be improved, cleanliness and food. We visited a few years ago and it seems to have gone down hill”

“Overall my stay was satisfactory, but the level of noise coming from back of house staff late at night was appalling. My room was directly above the kitchen/loading area and it was honestly unbelievable how much noise the staff were making "cleaning up" in the evening, consistently from about 8pm-11:30pm when I had enough. It was like they were literally throwing metal containers around and shouting across the space at full volume. I live in central London and have never experienced disruption...