Hotel vicino a Mysterious Mansion - Gatlinburg

“Clean, spacious room, convenient to shops and attractions.”

“Quaint but charming facility. Good breakfast buffet.”

“Check-in was quick and the service was excellent.”

“The room is spotless and beautiful. We will definitely stay here again!”

“The room was very clean along with the entire property. Staff was very friendly and accommodating. Would highly recommend as it is a short 2 minute walk to the strip ”

“Room was clean and comfy. They came to clean room daily. Very sweet people all around!!!! We will stay here from now on. The convience of the room to the main attractions was great!!!! Amazing family trip!! ”

“Ottima posizione, staff cordiale. Stanza spaziosa, ma bocchettone dell’aria attaccato al letto è abbastanza rumoroso. Colazione migliorabile. Parcheggio coperto ok.”

“Yes”

“Probably my best stay in a hotel in the Smokies! The customer service was outstanding, the room was clean and cozy with the roaring creek off the balcony with 2 nice rocking chairs. The property is well maintained. The REAL breakfast at the Heirloom House was included each day and a real sit down, order from the menu, upscaled restaurant. They serve dinner and drinks as well. Excellent customer service there too. If you need anything like ice or water or towels, it's only a text message away and...

“Great location. Staff was very friendly!”

“Found a couple bugs in the room. ”

“The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience.”

“Very helpful ”

“Clean rooms, really great receptionist!”

“Staff throughout the hotel were very nice and accommodating. Breakfast staff were rude and not helpful. Would have been nice if healthy food would have been offered (i.e fruit or yogurt). Parking is always a little rough when you have large trucks. It would have been nice to know about the $15 per night packing fee. That was new to us. Overall a good place to stay very convenient to the strip and walking distance to everything in Gatlinburg. ”

“Clean room, close to town, friendly staff”

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“Having access to the trolly was great! Breakfast was also amazing. Rooms were clean and the pool area was amazing for the kids. I would highly recommend this hotel to anyone traveling with family.”

“The staff was excellent and the location is perfect and within walking distance of everything. The bathroom floor could have used a mopping but they seem to do a lot of business so that’s an easy miss. I will say when it’s busy you can hear your neighbors especially if they’re loud and crazy like ours were but that’s no fault of the hotel. ”

“The hot tub was great. Everything was clean”