Parchi vacanze a Nalagasdeniya

“予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。”

“Property has very spacious rooms and well maintained. Lovely Beach location although waves rough at this time. Food overall quality, very tasty and well presented. Staff very personable ,attentive and seeking to offer service especially Assistant Manager Siri, Dilen and Nilanga.”

“Die Unterkunft ist Okay, aber 5 Sterne sehen für mich anders aus. Das Bad ist sehr steril gehalten, Anfangs hatten wir nur ein großes und ein kleines Handtuch für 2 Personen. Nach der Zimmerreinigung hatten wir dann nur noch 1 großes Handtuch. Erst auf Nachfrage haben wir überhaupt mal so viele Handtücher erhalten wie für 2 Personen vorgesehen sind. Der Balkon hatte auch schon bessere Zeiten hinter sich, der Sichtschutz ist nur noch halb vorhanden. Der Aufzug im Hotel ist sehr langsam. Ich würde...

“Ho soggiornato al Riff Hikkaduwa Hotel e l’esperienza è stata semplicemente eccellente. La struttura è molto curata e pulita, il servizio è impeccabile e tutto il personale si distingue per professionalità, disponibilità e gentilezza. La stanza è moderna, elegante e dotata di tutto il necessario per trascorrere un soggiorno confortevole e rilassante. Una menzione speciale va anche al ristorante, di ottimo livello, con piatti curati e un servizio all’altezza della struttura. Un complimento...

“Ottima struttura pulita e di fronte al mare fornita di piscina, personale molto gentile e camere spaziose”

“L'hotel ci è piaciuto molto. La camera era spaziosa e pulita; il buffet della colazione vario e abbondante. Personale gentile ed accogliente. L'unico inconveniente è stato l'aria condizionata molto rumorosa. Ottimo rapporto qualità/prezzo.”

“This was our 2nd stay at the Asian Jewel. Our return was based on our previous experience which was lovely staff, good food, clean and spacious room. The location is out of town but was easy/cheap to get tuk tuks and being situated next to the lagoon allowed us to see lots of beautiful birds from our balcony. Would recommend and hope to return again.”

“Hotel fantastico sulla spiaggia, camere ampie con una vista meravigliosa sul mare, pulizia ottima e bagno e doccia stupende, assolutamente da tornare ”

“Heel schoon en comfortabel verblijf. Hele goede wifi, en Airconditioning 2 schone zwembaden mooi aangelegde tuin. Op korte loopafstand van de hoofdweg met veel restaurants. Ontbijt beschikbaar en op zich goed.. maar traag gereserveerd en verkeerde volgorde. Eerst Fruit dan na 10 minuten het Ei, dan na 10 minuten de toast en de koffie en fruitsap pas na 40 minuten... Maar zou er zo weer terug keren... prima.”

“It was the most unpleasant stay in Sri Lanka and in general in several years traveling in Asia. The receptionist was totally unfriendly, just interested in getting us out out the hotel....and we understood why: some rooms were under renovation, so there was noise from early in the morning through the day. Nobody addressed us any excuse or recognize any kind of compensation for that. The guy at the restaurant was superb and hostyle, trying to reduce breakfast against what was our right to receive...

“ジェフリーバワの設計した伝説のホテルに泊まれ、またインフィニティプールで泳げたのは良い経験でした。津波災害を受けたことでも知られますが、設備は古さを感じさせず、何よりスタッフのホスピタリティに感激しました。”

“The owner/host and housekeeping staff were very friendly and nice to talk to. They can arrange tuk tuk for the guests and home style food was so delicous. Due to its location, guests will need to have insects repellent spray applied at all time. Overall very nice stay at villa birdlake. ”

“Beautiful position, excellent accommodation, very helpful and pleasant staff. One of the best holiday p[laces we have ever stayed. ”

“There isn’t much close by just the beach and huge amazing pool. Wish there were more shops”

“We enjoyed quietness of the location even though it is close to get to Hikkadua. Love to sit at the pool and seeing all the rice paddies. The owner tried very hard to make us feel comfortable and did a great job! ”

“The room has good air conditioning and the bathroom, good hot water. It's a rustic cabana type place, perfect for its location in front of a quiet beach. Not your city modern hotel. I love to mention the manager, always there for guests, friendly, helpful and a good cook. The ocean water is very clean, the sand is soft under the feet, very good usable beach for walking, swimming, surfing...As women, we feel safe at this quiet, not crowded beach. Walking distance to small seafood restaurants,...