Dear guest, Thanks for sending us your review. We appreciate your stay with us, but we regret not meeting your expectations. We continue to do necessary improvements to. It was a pleasure having you here.

Dear guests, thank you very much for staying at Hilton Nanjing and share your experience with us. We are very pleased to be able to add joy to your stay with hospitality. It is our honor to be recognized by you. Your feedback is very important to us. We will continue to improve and record every time. We look forward to your next visit and feel our enthusiasm and progress!

尊敬的客人，非常感谢您入住南京朗昇希尔顿酒店，并与我们分享您的入住体验。我们非常高兴能够以希尔顿热情好客的待客之道为您的停居增添愉悦的色彩，能够得到您的认可更是我们的荣幸。真挚的欢迎您下次能继续选择南京朗昇希尔顿酒店！

Dear guests, thank you for commenting on your experience in Hilton Nanjing during your busy schedule. I'm sorry to have caused you to wait for a long time when checking in at our hotel, and failed to allow you to enjoy the high-quality service. We will strengthen the training of employee service awareness and provide you with a dedicated and thoughtful service experience. Thank you for your valuable comments, it is very important for us to make you satisfied. We hope that you will be able to visit again in the future and let us show you the warm and comfortable experience you should enjoy.

感谢亲的五分好评！很开心听到亲在我们酒店度过了愉快的时光。希尔顿致力于为宾客打造体贴发自内心的真诚体验，希望不久的将来能再次见到您。

感谢您的下榻，我们将继续保持高品质的服务，竭力为每一位客人打造舒适温馨的入住环境。再次感谢您的好评，真诚期待您的再次光临！

I appreciate your review of your recent experience at our hotel. I'm very sorry that had a disappointing check in experience with us and I have addressed these issues with our staff. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.

非常感谢您的入住和详细点评。正是如您一样的客人对我们的不断关心和督促，才能使我们不断发现工作中的问题，获得改正和不断进步。从您的点评中，我们很遗憾的看到此次入住未能达到您的期望。给您带来的不便我们表示歉意。您的宽容和理解是对我们工作的鼓舞和支持！真诚期待您的再次光临！

Thank you for your feedback, we are very pleased to hear that you enjoyed your stay with us and we hope to have the chance to serve you again soon. Kind regards.

Thanks for your positive review. We're very glad to hear that you enjoyed the experience in Hilton Nanjing and you liked the breakfast. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

Thank you for your review. I am pleased to hear you enjoyed your stay. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

感謝您花時間為我們酒店提供反饋。對您在入住期間聞到異味的問題，我深感抱歉，也很遺憾未能向您提供您應當得到的高品質服務與設施。每一次旅行都很重要，因而我們竭力確保我們的客人在酒店中享受到舒適的體驗。希望您將來還能再次考慮入住我們酒店。祝您生活愉快，一切順利。

Thank you for your review. We are very delighted to hear that you enjoyed your time with us and we hope our wonderful team were able to make your stay most comfortable. We look forward to seeing you again soon.

Thanks for sending us your review. We appreciate your stay with us, but we regret not meeting your expectations. We continue to do necessary improvements to make our hotel a great one. It was a pleasure having you here.

Thanks for your review. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Nanjing.

Thanks for sending us your review. We appreciate your stay with us, but we regret not meeting your expectations. We continue to do necessary improvements to make our hotel a great one. It was a pleasure having you here.

I appreciate your review of your recent experience at our hotel. I'm very sorry that had a disappointing experience with us and I have addressed these issues with our front desk colleagues. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.

Just wanted to thank you for your recent stay here at Hilton Nanjing. So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Thank you for your feedback. I'm pleased to hear that you really enjoyed your stay with us. And I would like to invite you to enroll Hilton Honors Program for more member benefits. Hoping to see you again soon.

Thanks for your review. We're very delighted to hear that you really had a pleasant stay in Hilton Nanjing with us. We look forward to seeing you again soon.

Thanks for your stay and review. Your detailed comment is appreciated for our further improvement. We team hope to see you again soon and look forward to receiving your feedback.

Thanks for your review. We appreciate your stay with us and hope to hear your experience during your stay. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Nanjing.

Dear guest, Thank you for your review. We are very delighted to hear that you enjoyed your time with us and encouraged our wonderful team. We look forward to seeing you again soon. Kind regards.

Dear Valued Guest, Thank you for posting your comments and thank you for your very positive feedback，we are looking forward to welcoming you again in Hilton Nanjing. Best regards.