Hall

Recensioni per British Colonial - Nassau

4 out of 5
British Colonial - Nassau
Number One Bay St, Nassau

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 147 su 265 recensioni" "
Valutazione di 8 - Buono. 70 su 265 recensioni" "
Valutazione di 6 - Soddisfacente. 22 su 265 recensioni" "
Valutazione di 4 - Scarso. 12 su 265 recensioni" "
Valutazione di 2 - Terribile. 14 su 265 recensioni" "

9,2/10

Pulizia

8,8/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Jeff

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

4/10 Scarso

Chyna

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Robert, jacksonville beach

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I've stayed at this location many times and have never had a readon to mot come back
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Robert,Thank you for being a loyal guest at British Colonial Resort Nassau and for your continued trust in us! We're thrilled that you've always had positive experiences during your stays. Your satisfaction is a testament to our team's hard work and dedication. We're excited to welcome you back for many more enjoyable visits in the future!Yours in hospitality,Dan McDermottGeneral Manager

4/10 Scarso

Darvin Brent

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
We were checked into a room right by the elevator which was extremely loud and we could not rest. They then moved us to a room that the AC wouldn't work. 9:30pm at night they got the AC to work but then we went to shower and NO HOT WATER. We took a cold shower to go to bed. When we asked them for compensation we were only give the resort fee credit which is not enough for the issues we experience. We should be fully compensated for these issues.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jean, Jersey City

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was amazing. The location was perfect the staff was amazing local shops and restaurants nearby. The hotel itself was very instagramable. The beach was clean. The only complaint I had was the breakfast wasn’t that great as far as proteins but everything else was pretty perfect
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Jean,It was such a pleasure to welcome you to British Colonial Resort Nassau! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning the convenience our location affords our guests. That said, your input about our breakfast offerings will be shared internally for further consideration, as we are always seeking new ways to improve. Thank you for your kind review and perfect rating, and we hope you return soon!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Toni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only issue was the incidentals in which I was unaware of until checking into this property. Read the fine print if you are traveling to multiple properties this can tie up your funds.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Toni,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed your stay overall, we are sorry you had a concern with the final pricing. Please know that specific fees and taxes aren't included in your third-party quoted rate, as they can only be paid once at the property. We look forward to welcoming you back for another great visit.Yours in hospitality,Dan McDermottGeneral Manager

2/10 Terribile

Merkebu

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Breakfast was included in the package and they charged me $45, which is not right.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Merkebu,Thank you for your feedback. While we hope you found comfort and satisfaction in aspects of your stay, we're disappointed to hear of the miscommunication regarding breakfast. Since you booked your stay through a third party, please reach out to them for clarification. We would be grateful for any chance to welcome you back in the future and enhance your perceptions.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Mark, Nassau

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Environment
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Mark,We're delighted you enjoyed your stay at British Colonial Resort Nassau! Please come see us again soon.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Nicole, Lodi

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were great and the property was very hospitable! Bruce and Kevin were especially helpful and always cheerful.
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Nicole,It was a pleasure hosting you at British Colonial Resort Nassau! We're glad Bruce and Kevin made you feel welcome, and we look forward to your next visit.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Diane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property and location. Dining options were excellent. Staff was friendly.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Diane,We were happy to provide you with convenient, welcoming accommodations, and we're glad you enjoyed the onsite dining. The next time you're in town, we welcome you back to British Colonial Resort Nassau!Yours in hospitality,Dan McDermottGeneral Manager

2/10 Terribile

Shamece D.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

8/10 Buono

Jon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nicely remodeled hotel with great pool and beach area. Staff was nice butseems like they could use a few more.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 apr 2024
Dear Jon,Thank you for staying with us during your time in Nassau! We're thrilled you had an enjoyable experience, and we appreciate your kind words about our hospitable team, sparkling pool, and lovely beach. Your feedback will be taken into consideration, as we are always seeking ways to improve.It was a pleasure having you here, and we hope to welcome you back soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Kathleen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property and lovely staff
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Kathleen,We're so happy to know that our friendly team members left a positive impression on you and that you had a great time with us overall. Thank you so much for the perfect rating, and we hope to see you again soon. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Antonio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was clean.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 25 apr 2024
Dear Antonio,Thank you for choosing British Colonial Resort Nassau. Maintaining a clean environment is a top priority for our team, and we're pleased to know that it met your expectations. Your satisfaction is important to us, and we can't wait to have you back for another enjoyable stay.Yours in hospitality,Dan McDermottGeneral Manager

6/10 Soddisfacente

Rhonda

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The pool area is lush. Restaurants & it's staff were good. Reception was nice. I was poolside for a few hrs, got up to use the facilities several times, & on my last visit, the pool attendant attempted to take my airpods that were on the table next to my chair. She did not try & clean up the lunch tray I had, water bottles, glassware, my book or clothing, as I watched for several moments. I'm certain they would have disappeared if I had not returned at the right time.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Rhonda,We always appreciate hearing from our guests, and we're glad our lush pool, tasty food, and friendly staff added to your experience.Thank you for alerting us to the potential issue in the pool area. Our staff is expected to leave personal belongings alone unless they've been left behind and need to be brought to the lost and found. We'll look into this further, and we hope to see you again should you be back in the area.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful renovation, comfortable room, great outdoor seating.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Michelle,Thank you for choosing to stay with us at British Colonial Resort Nassau. We are thrilled to learn you enjoyed your stay and appreciated the upgrades we have recently made. It is our hope you join us again soon, as it was a pleasure hosting you.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Mauwa Muamini Marlene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Barry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Barry,Our goal is to impress everyone who stays at British Colonial Resort Nassau, so we're happy to hear we succeeded with you! Please come see us again soon.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Kathleen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was great
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Kathleen,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. The next time you're in the area, please come back to see us.Yours in hospitality,Dan McDermottGeneral Manager

6/10 Soddisfacente

Donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
How clean it was.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dear Donald,Thank you for taking the time to review your recent stay with us. We're delighted to hear that our dedication to cleanliness left a memorable impression on you.If you have any additional feedback on how we could've improved your stay, please feel free to reach out to us anytime. We look forward to hearing from you and hope to welcome you back very soon!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Allyson Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property overall was excellent my only observation was adjusting the temperature of the ac in the room. One min it was cool the other warm. May not be the fault of the hotel's I probably simply didnt know how to set the temperature. AC gauge could be more user friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dear Allyson,Thank you for reviewing your recent stay at our resort. It was a pleasure having you as our guest, and we are pleased to note you were satisfied with your overall stay.Your feedback about the room temperature will be shared with maintenance to ensure everything functions as it should and any necessary adjustments or repairs are made promptly.We hope to welcome you back in the future for a seamless stay worthy of a perfect rating! Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Donald

Viaggio di lavoro
Mi è piaciuto: Servizi
The cleanness
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 25 apr 2024
Dear Donald,We're so thrilled to know that you had a great time with us overall and that the cleanliness of our accommodations left a positive impression on you. Thank you so much for the review, and we hope to see you again soon. Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Michael

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great, one small problem flies when we tried to eat outside
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Carol,Thank you so much for the review! We are pleased you enjoyed your stay overall, and rest assured we'll use your feedback to help us improve the experience of future guests. We hope you'll visit us again soon.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent value for Nassau, friendly staff and a brand new facility.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Dear Robert,It was delightful to host you at British Colonial Resort Nassau for your recent getaway. To hear that our friendly staff and updated property were of value to you brings joy to our hearts. We look forward to having you stay with us again in the future.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

richard todd t

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel harkens back to the last century with style . A private beach two pools and easy access to the town plus the great staff made this an ideal vacation spot.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Richard,Thank you for choosing British Colonial Resort Nassau! We're glad our friendly staff, private beach, and relaxing pools helped make your visit memorable. The next time you're in the area, please come see us again for another truly exceptional experience.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Sean

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We celebrated our last moments of our honeymoon here and such Divine moments of pure Bliss we shared in this awesome place 💝
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Sean,Thank you for choosing British Colonial Resort Nassau for your getaway! We're thrilled that we could help make your honeymoon one to remember, and we hope to welcome you back soon for another exceptional experience.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Lanaldridge

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed my stay very convenient to get to everything.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Thank you for sharing your experience at British Colonial Resort Nassau. We are thrilled you had a pleasant stay and found everything conveniently accessible. Our team looks forward to your next visit, eagerly anticipating another opportunity to serve you.Yours in hospitality,Dan McDermottGeneral Manager

4/10 Scarso

Poyan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very expensive! for no reason whatsoever. The staff didn't seem to communicate with one another. Looked good on the site but wasn't. 2 virgin drinks and 2 bottles of water for $35 USD!
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Poyan,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you received anything short of this. Also, we're very sorry for any inconvenience you experienced while you were here. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Camisha

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

VISHAL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Pat

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Newly renovated, lovely room and grounds. A little pricey but well worth it!
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Pat,Thank you for visiting British Colonial Resort Nassau. We are pleased to hear you enjoyed our comfortable accommodations and beautiful grounds. It was an honor to have you as our guest, and we want to welcome you back again anytime for another relaxing stay.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Ivonne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was lovely but AC in the common area, restaurants, and rooms was too cold !
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Ivonne,Thank you for choosing to stay with us at British Colonial Resort Nassau. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. However, we offer our sincere apologies for any discomfort you encountered while you were here. Your comments have been duly noted and will be kept in mind moving forward. We appreciate your feedback and hope you'll choose to visit us again in the future. Yours in hospitality,Dan McDermottGeneral Manager

6/10 Soddisfacente

Peter, Anmore

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Javon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was so pretty and the staff were very nice and attentive. The bellmen helped with getting a taxi and with directions. The beach beyond the hotel was easily accessible and near a lot of local venders with good food and rum punch. The only negative is that the cruise ships port for the day every day. The shops downtown are only open when the tourists from the cruise ships come in. Once the ships leave then everything closes. I would still take this location over the Atlantis area. Very good stay!
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Javon,Thanks so much for the five stars. We're so happy to hear you enjoyed our convenient, beach-adjacent location and the warm hospitality from our team. We'll use your feedback to help us improve the experience of future guests, as well as pass on your compliments to our wonderful team. We hope you'll stay with us again soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Jocelyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful property to stay at with friendly staff and everything within walking distance.
Soggiorno di 6 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Jocelyn, Thanks a bunch for your kind words! We're thrilled to hear that you had a wonderful stay with us and enjoyed our friendly staff. We hope to have the pleasure of welcoming you back soon!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Lauren

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
You can see that this hotel has recently been upgraded and looks good both inside and out. I enjoyed my stay, however, I believe the price for my basic room was very overpriced. I enjoyed the outdoor area, pool and especially the small beach. I think the staff could do with some better training though. I wasn't greeted as I approached the beach, even though there were a few staff members hanging around. I ended up spending a good few hours down there and had to ask if I could use a bed, and no one bothered to offer me any food/drinks. I was willing to spend money down there but instead left and went to the inside bar. The staff in there were very attentive.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Lauren,Thank you for taking the time to review your recent experience. We are pleased to know you had an enjoyable overall stay, and we appreciate you mentioning our lovely outdoor spaces. Rest assured, our prices are competitive for our area— though we'll be sure to share your feedback internally to ensure our high standards of hospitality are being met and to seize any opportunity to improve. That being said, we hope to deliver a fantastic overall value the next time you visit our resort. Yours in hospitality,Dan McDermottGeneral Manager

6/10 Soddisfacente

karel

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
AC was very noisy
Soggiorno di 5 notti a marzo 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Karel,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the AC, and we'll pass your comments along to our maintenance staff. If your travels bring you back to town, please come see us again.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Dolores

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great vacation. However my air condition would turn off at night and I would wake up sweating. Also I don’t understand why my room smell fishy. My daughter had the same problem with her air conditioner in her room but her room did not smell like fish. I read reviews prior to my stay complaining about a fishy odor and I book thinking perhaps it wasn’t true but it was indeed my experience as well.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Dolores,We're grateful to have hosted you and your daughter at British Colonial Resort Nassau. While we're pleased you had a great vacation overall, we certainly apologize for the A/C problem and odor concern. Rest assured, our team will investigate and correct any issues, and we appreciate your feedback. We hope you will return for an even better experience. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Servizi
Excellent facility and staff.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Linda,It was a pleasure to host you at British Colonial Resort Nassau. Thank you for complimenting our beautiful property and dedicated team members! Please join us again soon for another memorable stay. Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

Arnell

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very clean and the pool was very nice.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Arnell,We always appreciate hearing from our guests. It's great to know that our clean rooms and inviting pool impressed you. The next time you're in town, please come see us again.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Stephane

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was family oriented and beautiful
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Stephane,Thank you for your review! We strive to create a welcoming environment for guests of all ages and are glad you enjoyed your stay. We look forward to welcoming you and your family back in the future for another wonderful experience.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

alma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024

8/10 Buono

Dean

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The British Colonial is a good hotel, clean and centrally located. Having only opened since December of 2023 there are still some teething issues as the operation settles in (hot water was unavailable for a short time in our room) and the Italian restaurant makes an effort but falls somewhat short on quality and on value (had the Pork Milanese and was impressed by he size but disappointed in the quality). On the plus side the Sushi restaurant and chef are very good and the cocktails from the main bar are excellent. The staff were the stars of the whole affair.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Dean,It was wonderful having you as our guest during your time in Nassau. We are delighted our hospitable team, and high dedication to cleanliness left a memorable impression on you, and we appreciate you mentioning our excellent location and delicious sushi and spirits. Your feedback regarding the aspects of your stay that could have been improved is gratefully received and allows us to continually review and enhance guest satisfaction. Thank you for your review, and we hope you return soon! Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

Vitaliy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall great experience. Very friendly staff. We could walk to many local attractions. Private beach is a big plus. Highly recommend.
Soggiorno di 9 notti a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Vitaliy,Thank you for the kind review and recommendation! We're glad our friendly staff, convenient location, and private beach helped make your visit a memorable one. Should your travels bring you back to the area, please come see us again at British Colonial Resort Nassau.Yours in hospitality,Dan McDermottGeneral Manager

2/10 Terribile

Roshni

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 5 notti a marzo 2024

8/10 Buono

Diana Festini

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A beautiful property inside especially the main lobby and bar. The fridge in my room made so much noise I had to unplug it. Also, be careful to ask about services outside the remit of the hotel- you might be asked to Google it as I was when enquiring about a day pass at the Atlantis. Will put it down to a tired receptionist working late at night. There needs to be better communication between Expedia and the hotel regarding promotions. My reservation which was confirmed by email included complimentary breakfast but nobody knew about it on arrival. Eventually all sorted out.
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Diana,We appreciate you staying with us and taking the time to share your experience. It's great to know that our beautiful property impressed you and that your overall stay was pleasant. However, we apologize for any inconvenience you had with the fridge and for any confusion about the promotion included with your reservation. Rest assured, we'll pass your comments along to the appropriate staff members to ensure that these matters are remedied for our great guests. Your feedback is appreciated, and we look forward to welcoming you back for a stay that goes above and beyond your expectations in the future.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Buono

andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice, recently refurbished. Very chilled vibe. Very professional management.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Dear Andrew,Thank you for sharing your experience at British Colonial Resort Nassau. We're delighted you enjoyed our recent refurbishment, relaxed ambiance, and attentive management team. We look forward to welcoming you back for another enjoyable stay.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024