2/10 Terribile
Johnny
Viaggio con la famiglia
18 mag 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This almost ruined our trip... had it not been for the amazing people of Naxos. Ive been a long time customer thru Expedia and I will NEVER use them again.
And stay away from this rental! Despite reaching out through Expedia, we had no way of reaching the owner. A bogus number was listed with no other methods provided, and Expedia informed me the owner would reach out to me via email. I received no calls, texts or emails (and yes i was actively monitoring my junk mail)... until TWO DAYS after checkin... and even then i was informed the place wasnt quite finished being cleaned LOL. The worst of it is that neither the owner NOR Expedia would provide a refund citing the No Cancelation policy. This wasnt even about a cancelation... we were NOT given access to the rental! We paid for something we weren't given access to. And expedias response was that they have policies to protect the vendors. Nice to know they care so much about the customers and protecting against fraud like this.
Do yourself a favor and stay away