Hi I! We apologize for the condition of the bathroom ceiling tiles during your stay. Maintaining a comfortable and pleasant environment for our guests is a top priority, and we regret any inconvenience this may have caused. Rest assured, we will promptly address the issue with the bathroom ceiling tiles to ensure that such concerns are rectified and do not affect future guests' experiences. Your feedback is greatly appreciated, and we thank you for bringing this matter to our attention.

Hi Kemoh! Thank you for leaving us a perfect rating! It was a pleasure providing you with high quality service. We would love to have you back for another positive experience.

Hi Mario! We apologize if your recent experience with us did not meet your expectations. We take feedback seriously and are committed to continually improving our services and facilities. Your input is invaluable, and we will address any areas of concern to ensure a better experience for our guests in the future. If there are specific issues you would like to discuss or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.

Hi Michael! Thank you for sharing your positive experience with us. We're glad to hear that overall, you had a pleasant stay and that the remodeling did not significantly impact your experience. Providing a comfortable and accommodating environment for our guests is important to us, and we're pleased that our staff met your needs during your visit. We're thrilled to hear that you plan to return next year for the Dover NASCAR race, and we look forward to welcoming you back. We appreciate your loyalty and your kind words, and we're grateful to Expedia for helping you find a room that met your needs. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing to stay with us, and we can't wait to see you again next year!

Hi Danielle! Thank you for bringing this to our attention. Customer service is one of the things that we value the most, and rudeness to guests is not something that we would tolerate. We will review this incident to ensure that we can take actions and correct the behavior. I hope that the incident did not give a huge negative impact to your overall experience. Hopefully, you will come back and see us again.

Dear Jas,Thank you for leaving us a review. I am pleased to know that you had a nice and peaceful stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,

Hello April, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

Hello Valued Customer, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Jessica, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Kevin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Vincent, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Michelle, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

Hello Robert, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello April, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Soloman, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Lauren, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Dareion, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Robert, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Derek,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Mats, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Sabrina, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Valued Customer, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

Hello Pepe, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Douglas, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Daniel, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

Hello Elgin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Querido Carlos, Gracias por tomarse el tiempo para escribir una reseña y por enfatizar las fortalezas de nuestro hotel. Nuestro hotel se esfuerza por satisfacer las demandas de nuestros huéspedes de manera oportuna, y nos complace haber logrado nuestro objetivo de brindarle una experiencia excepcional. ¡Estamos deseando volver a compartir nuestros momentos favoritos con vosotros!

Dear Arnold, Thank you for taking your time to give us a rating! Your feedback is very important to us. We encourage you to let us know if you have any suggestions that can help us better our services, or if you have encountered anything during your stay that you would want to discuss with us. We thank you for choosing us and we hope to see you again! Sincerely,

Dear Blessing, Thank you for leaving us a review. I'm sorry that your stay has not exceeded your expectations because of the overall condition of the room. Your comments have been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again. Sincerely,

Dear Policia, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness of the room on your recent visit. I have shared your feedback with cleaning department to ensure we handle the cleanliness and upkeep of the rooms more effectively in the future. Sincerely,