Esterni

Recensioni per Hyatt Regency New Orleans

4 out of 5
Hyatt Regency New Orleans
601 Loyola Avenue, New Orleans, LA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 793 su 1195 recensioni" "
Valutazione di 8 - Buono. 203 su 1195 recensioni" "
Valutazione di 6 - Soddisfacente. 85 su 1195 recensioni" "
Valutazione di 4 - Scarso. 60 su 1195 recensioni" "
Valutazione di 2 - Terribile. 54 su 1195 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gianguido

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
L'hotel è abbastanza vicino al quartiere francese (15min a piedi) ed è in un quartiere piacevole e sicuro come quello del central business district.
Soggiorno di 7 notti a febbraio 2024
Risposta di Laura, il giorno 18 feb 2024
Dear Gianguido,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

6/10 Soddisfacente

ileana

Viaggio di lavoro
Non mi è piaciuto: Pulizia
La struttura è bellissima, enorme, il classico sogno americano, 32 piani con 6 ascensori in vetro che rapidissime si muovono a vista lungo una vetrata, scale mobili per i primi due piani, servizio vallet per le auto ed una grande hall di accoglienza, le stanze molto silenziose sono dislocate su corridoi aperti da un lato con uno strapiombo sul bar, che è anche sala colazione. Come in una piccola città c’è dentro un centro congressi con salone espositivo esteso per un piano, la palestra all’ultimo piano con vista sulla città, lo starbucks, un supermercato con anche souvenir, un ristorante di carne, pesce e sushi, un bar quasi 24h. La posizione è centrale e in 20 minuti a piedi si è in centro. Eppure la gestione e’ disastrosa. Le camere sono vecchie e mal tenute, con parti rotte, mobili vecchi, bagno molto piccolo e vecchio, prese di corrente americane e neanche una presa internazionale in camera. La pulizia della camera viene fatta solo su richiesta del cliente e solo prima delle 5 pm poiché il personale va via. In camera non ci sono i gadget che ci si aspetta da un Hyatt e su richiesta te ne portano solo alcuni. Non hanno l’exchange poiché dicono di essere un hotel “cash free” il che vuol dire che puoi solo prelevare da un ATM presente al primo piano. Devi rincorrere il Wi-Fi nella struttura che cambia se sei in stanza, nelle sale dei meeting o fuori lo starbucks. Insomma da vedere, magari pernottare una o due notti o fare solo qualche foto e poi andare via.
Soggiorno di 8 notti ad aprile 2023
Risposta di Tonia, il giorno 26 mag 2023
ileana,We thank you for taking time to share in your experience with us.We appreciate your comments and your review.We are disheartened that you did not have a satisfactory stay overall.We strive to provide the best service possible and are sad to hear that we missed the mark.We would love to discuss your stay further. If you would contact us on our social media platform, we would like to hear more from you.We hope to hear from you soon.

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect place to stay for a concert at the Smoothie King center. We also walked to restaurants and chick-fil-a. Hotel is also very nice. Clean and friendly staff. Would stay here again.
Soggiorno di 2 notti a marzo 2024
Risposta di Ana, il giorno 2 mag 2024
Greetings Andrea,We appreciate your feedback. Thank you for staying with us while in New Orleans. We are pleased to hear that you enjoyed our hotel, the service provided by our staff, and the convenience of our location. We look forward to providing another unforgettable experience the next time you visit!

8/10 Buono

Danielle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was much bigger than expected. Clean rooms and the elevators were very efficient.
Soggiorno di 2 notti ad aprile 2024
Risposta di Gale, il giorno 1 mag 2024
Good evening, Danielle,Thank you for such a kind review. Our staff works hard to see that all of our guests are comfortable during their stay. We look forward to seeing you again in the near future,Warm Regards,

8/10 Buono

Kristen, Katy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di Laura, il giorno 1 mag 2024
Dear Kristen,Thank you so much for providing your rating. We truly hope your stay with us was enjoyable and we hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Eccellente

Jeffrey

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
*
Soggiorno di 4 notti ad aprile 2024
Risposta di Gale, il giorno 30 apr 2024
Good evening, Jeffrey,Thank you for such a glowing review! We look forward to seeing you in the near future. Warm Regards,

10/10 Eccellente

Bryanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Best hotel bed I have ever slept on! Beautiful hotel and the breakfast staff are wonderful people who also cook up the best tasting breakfast buffet I’m sure anyone who goes here has had! Housekeeping could’ve done and better job with bathroom but easy 5-10 minute walk to sport stadiums.
Soggiorno di 3 notti ad aprile 2024
Risposta di Laura, il giorno 29 apr 2024
Dear Bryanna,Thank you for taking the time to share your feedback. We are happy to hear that you were comfortable during your stay with us. We will share you feedback on the cleanliness of the bathroom with our housekeeping team to improve our services moving forward. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Eccellente

Khadijah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed in a pretty nice walking distance from the area’s we all travel to New Orleans to experience. I walked most of my trip because the weather was nice and there was a lot of action. I will be staying at the Hyatt again because I was extremely comfortable my entire stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Laura, il giorno 29 apr 2024
Dear Khadijah,Thank you for sharing your experience with us. We are delighted to hear that you were comfortable during your stay with us. We hope to have the pleasure of welcoming you back in the near future. Best regards,

8/10 Buono

Kevin Maclaren

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our room was underwhelming - smaller than expected. There was a stain on our chaise lounge. Also, the hotel’s open corridor concept on the guest floors isn’t child friendly. Thankfully, it was only my wife and I on this trip, because the low partition walls that overlook and border the central atrium is very dangerous for younger children due to the risk of falling / climbing over the same. Also, the check-in process was a bit clumsy. There’s also a bit of a walk from reception with luggage to the escalators that take you to the 3rd floor where the guest room elevators are located. The elevators that lead to the guest room floors are really modern and high tech. Lastly, it’s not advisable to stay here with a rental car as the parking rates are very high.
Soggiorno di 7 notti ad aprile 2024
Risposta di Ana, il giorno 26 apr 2024
Dear Kevin Maclaren,Thank you for taking the time to provide insightful feedback. It was a pleasure to have you as our guest during your stay in New Orleans. We're sorry to hear that your room did not meet your expectations due to its size and condition. We'd like to discuss your experience with you further; please contact us via our Social or Chat platforms. We hope to improve your experience the next time you visit.

10/10 Eccellente

Prabhat, Parrish

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Very nice facility. Room carpeting needs updating
Soggiorno di 4 notti ad aprile 2024
Risposta di Melinda, il giorno 25 apr 2024
Dear Prabhat,Thank you for taking the time to review our property. We are so glad to hear you found our hotel nice. We will be sure to share your concerns about the carpeting with our management team. We appreciate guests like you letting us know when we fall short so that we can make the necessary adjustments to issues we may not know about. We hope to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda

8/10 Buono

John, Huntsville

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a massive hotel geared to conventions. The only breakfast choice in the hotel is a $27 buffet, which is hard to justify. There are other options a block or so away and there is a Starbucks that has some breakfast options in the hotel.
Soggiorno di 3 notti ad aprile 2024
Risposta di John, il giorno 23 apr 2024
Hello John,Thank you for adding this review of our Hyatt Regency New Orleans. I am sorry that our breakfast buffet did not meet your expectations. I hope you can stay with us again.Best Regards,John

10/10 Eccellente

Billy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great time!
Soggiorno di 1 notte ad aprile 2024
Risposta di Laura, il giorno 21 apr 2024
Dear Billy,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you had a great time while staying with us. We hope to have the opportunity to welcome you back in the near future. Best regards,

10/10 Eccellente

LaTrina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This hotel is beautiful. It’s conveniently located near Bourbon Street and Canal. Staff were pleasant and professional.
Soggiorno di 2 notti ad aprile 2024
Risposta di Candace, il giorno 19 apr 2024
Dear LaTrina,Thank you for taking the time to review your recent stay at our hotel. We are happy to hear that our hotel met your expectations and that the location offered ease of access to local attractions. We are delighted that the staff was pleasant and professional. Our team will appreciate your positive feedback. We look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace

10/10 Eccellente

Lanequia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved everything about the stay. We will definitely be back.
Soggiorno di 2 notti ad aprile 2024
Risposta di Candace, il giorno 19 apr 2024
Dear Lanequia,Thank you for taking the time to leave a 5-star rating and review of our hotel. We are so glad that you enjoyed your stay and look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace

10/10 Eccellente

tatyania

Viaggio di gruppo
Mi è piaciuto: Servizi
I like that the parking garage was right next to the hotel. I love the staff for answering any questions that I may had during my stay!
Soggiorno di 1 notte ad aprile 2024
Risposta di Candace, il giorno 19 apr 2024
Dear tatyania,Thank you for taking the time to leave a 5-star rating review of our hotel. We are glad that the parking was convenient for you and to hear that the staff was wonderful. We look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace

10/10 Eccellente

Lakeya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Gale, il giorno 17 apr 2024
Good afternoon, Lakeya,Thank you for your 5 Star review! We look forward to seeing you in the near future. If you need any assistance in making your new reservation don't hesitate to contact us.Warm Regards,

8/10 Buono

Tameeka

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel and staff were very nice but the parking situation is mess when there are many local events in town.
Soggiorno di 2 notti ad aprile 2024
Risposta di Betsy, il giorno 16 apr 2024
Dear Tameeka,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel and staff were very nice. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

4/10 Scarso

Eric L.

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel was basically OK. No maid service for three days – no towels, no coffee no beds fixed. No services whatsoever.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ana, il giorno 16 apr 2024
Dear Eric L.Thank you for taking the time to provide insightful feedback. We're sorry to hear that your room did not include the amenities. We'd like to discuss this further with you; please contact us through our social or chat platforms. We hope to improve your experience the next time you come.

10/10 Eccellente

Michael

Viaggio con animali domestici, Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room and amazing staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Laura, il giorno 15 apr 2024
Dear Michael,Thank you so much for your patronage and for the 5-star rating, We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Eccellente

Joshua, Gulfport

Soggiorno di 1 notte ad aprile 2024
Risposta di Melinda, il giorno 2 mag 2024
Dear Joshua,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda

10/10 Eccellente

Yvette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location is excellent. Many dining options and walking distance from the French Quarter.
Soggiorno di 2 notti a marzo 2024
Risposta di Jamie, il giorno 7 apr 2024
Dear Yvette,Thank you for your delightful 5/5 rating and review of our Hyatt Regency New Orleans! It was great to read that you enjoyed your stay with us, and that you found our hotel conveniently located for your stay. Thank you for staying with us, we hope to welcome you back as our guest again soon!Warm regards,Jamie

8/10 Buono

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel, some worn furniture Staff is very friendly. We did ask for extra towels twice and didn’t receive them. We also asked for coffee which we did receive but no cups. Hotel restaurant food was very good and friendly service. Room is large, comfortable bed, although the toilet sits low and a flaw design with the door.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jamie, il giorno 7 apr 2024
Dear Patricia,Thank you for taking the time to review our Hyatt Regency New Orleans! It was great to read that you enjoyed your stay with us, and that our team's service helped contribute to an enjoyable stay experience. We appreciate your feedback, and hope to welcome you back as our guest on your future visits to New Orleans!Warm regards,Jamie

8/10 Buono

Cheickh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Jamie, il giorno 7 apr 2024
Dear Cheickh,Thank you for taking the time to leave our Hyatt Regency New Orleans a rating. We were glad to see that you enjoyed your stay with us! We hope to welcome you back as our guest for an even better stay experience in the future.Warm regards,Jamie

10/10 Eccellente

Sharice

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Huge hotel and plenty of rooms. Would recommend this hotel for any event near the stadium!! Walking distance from Bourbon Street!!
Soggiorno di 2 notti a marzo 2024
Risposta di Melinda, il giorno 5 apr 2024
Dear Sharice,Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us and found our location convenient. We hope to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda

10/10 Eccellente

Carlos

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Two room changes: 1st one, canabis smell, 2nd one: nail polisher
Soggiorno di 1 notte a marzo 2024
Risposta di Rebecca, il giorno 5 apr 2024
Hello Carlos,Thank you for your feedback and recent stay at Hyatt Regency New Orleans. We are sorry for the issues of the room smelling resulting in having to change rooms. We certainly understand the disappointment. We hope to have the opportunity to welcome you back. Warm regards,RebeccaGuest Experience

6/10 Soddisfacente

Juyeon

Soggiorno di 2 notti a marzo 2024
Risposta di John, il giorno 23 apr 2024
Hello Juyean,Thank you for adding this score for our Hyatt Regency New Orleans. I am sorry to see your stay was not perfect. I hope you can give us another chance.Best Regards,John

8/10 Buono

Marcus

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cleanliness, customer service, House keeping, Bellman were Awesome!
Soggiorno di 3 notti a marzo 2024
Risposta di Melissa, il giorno 2 apr 2024
Hello Marcus,I am very pleased that you enjoyed your stay with us! Thank you for letting us know that the hotel was clean and that all the staff provided excellent customer service as well. Come back soon!Best regards,

10/10 Eccellente

John

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Michelle, il giorno 2 apr 2024
Hello John! Thank you for taking the time to send in your 5 out of 5 reviews, Happy you enjoyed your stay with us, and hope to see you again soon.Best Regards,

10/10 Eccellente

Antwane

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best location for sporting events
Soggiorno di 1 notte a marzo 2024
Risposta di Betsy, il giorno 1 apr 2024
Dear Antwane,Thank you for your 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our location is the best for sporting events. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 Eccellente

Adam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location near the stadium
Soggiorno di 2 notti a marzo 2024
Risposta di Michelle, il giorno 2 apr 2024
Hi Adam, Thank you for taking the time to review your stay with us. I'm happy to hear our location was convenient for you. We hope to welcome you back again soon. Best Regards,

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to the basketball area
Soggiorno di 1 notte a marzo 2024
Risposta di Laura, il giorno 31 mar 2024
Greetings John,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that our location was perfect for your needs. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Eccellente

Carline

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very safe and active area. Staff were very helpful.
Soggiorno di 4 notti a marzo 2024
Risposta di Laura, il giorno 31 mar 2024
Dear Carline, Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you felt safe and comfortable during your stay with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Eccellente

Jacob

Soggiorno di 1 notte a marzo 2024
Risposta di Janet, il giorno 19 apr 2024
Greetings Jacob,It is fantastic to see the rating you gave our Hyatt Regency New Orleans! We appreciate you taking the time to provide a rating. We hope the next time you are in our city we will have the pleasure of welcoming you back for another stay.Warm regards,

10/10 Eccellente

Timisha

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property. And it’s huge. Great place for multiple conferences to happen at once.
Risposta di Candace, il giorno 30 mar 2024
Dear Timisha,Thank you for your 5-star rating of our hotel. I am glad to hear that you enjoyed the property and look forward to welcoming you again at Hyatt Regency New Orleans.Warm regards,Candace

6/10 Soddisfacente

Nancy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Jamie, il giorno 6 apr 2024
Dear Nancy,Thank you for taking the time to leave a rating for our Hyatt Regency New Orleans. Your feedback is important to us as we continually strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a five-star stay experience!Warm regards,Jamie

10/10 Eccellente

Marlene

Soggiorno di 2 notti a marzo 2024
Risposta di Janet, il giorno 19 apr 2024
Dear Marlene,Thank you for providing a rating on our Hyatt Regency New Orleans. We are overjoyed to see the 5/5 rating. It was a pleasure having you as our guest and we hope to welcome you back again soon for another outstanding experience.Warm regards,

4/10 Scarso

DEANDREA

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Travis, il giorno 31 mar 2024
Hello DEANDREA! Thank you for taking the time to rate our hotel. We would like the opportunity to speak with you more about your stay. Please reach out to us via any of our social or chat channels. Warm Regards, Travis

10/10 Eccellente

ARMANDO

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Limpio y seguro
Soggiorno di 1 notte a marzo 2024
Risposta di Betsy, il giorno 26 mar 2024
Dear ARMANDO,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel was safe and clean. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

2/10 Terribile

Diane

Soggiorno di 2 notti a marzo 2024
Risposta di Lindsey, il giorno 12 apr 2024
Hello Diane, Thank you for your rating. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We would love to welcome you as our guest again!! Warm Wishes

10/10 Eccellente

Sonya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and fancy. Cons, it was very hard at first to navigate the hotel. Didn’t understand the check in staff, bit of a language barrier another customer had to help us figure out the elevator and the numbers for our floor and hotel room number. But once figured out, it was manageable.
Soggiorno di 2 notti a marzo 2024
Risposta di Larissa, il giorno 23 mar 2024
Dear Sonya,Thank you for your feedback and rating. We are thrilled to hear that you enjoyed your stay with us over all and find joy in knowing that you found our hotel nice and fancy. We hope to have the pleasure of welcoming you again the next time you are in the area. Kind regards,

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What we liked: The hotel was clean and has a pleasant scent. The staff were friendly and attentive. What we didn’t like: The hotel didn’t feel safe. After arrival and checking in. We were asked to show our room card to hotel employees before entering the elevator area. Although we appreciate there being a checkpoint, it made us feel alarmed that there was a need to do so as we’ve never seen the practice at any Hyatt property before. Also, the entrance of the hotel where vehicles arrive for valet had random people loitering and walking throughput the area. It was obvious that they were not guests of the hotel.
Soggiorno di 3 notti a marzo 2024
Risposta di Melinda, il giorno 22 mar 2024
Dera Michael,Thank you for taking the time to review our property. We are so glad to hear you found our hotel had a clean and pleasant scent and that our staff provided friendly and attentive service. Please allow me to apologize for not feeling safe. We will be sure to share your concerns with our management team. We hope to have the opportunity to welcome you back to Hyatt Regency New Orleans again soon!Warm regards,Melinda

10/10 Eccellente

Madisen

Soggiorno di 1 notte a marzo 2024
Risposta di Jamie, il giorno 10 apr 2024
Dear Madisen,Thank you for your great 5/5 rating for our Hyatt Regency New Orleans! We were delighted to see that you enjoyed your stay with us. We hope to welcome you back as our guest on your future visits to New Orleans!Warm regards,Jamie

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay, would come back
Soggiorno di 3 notti a marzo 2024
Risposta di Betsy, il giorno 19 mar 2024
Dear Kevin,Thank you for the 5/5 feedback and rating. We are happy that you felt your stay at our hotel was excellent. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 Eccellente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Dacia, il giorno 19 mar 2024
Hi Danielle,Thank you so much for your 5-star rating. We are so happy to know you had wonderful stay. We will look forward to welcoming you to Hyatt Regency New Orleans again soon.Kind regards,

10/10 Eccellente

LaTonya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Jamie, il giorno 20 mar 2024
Dear LaTonya,Thank you for your excellent 10/10 rating for our Hyatt Regency New Orleans! It was a delight to see that you had an enjoyable stay with us. We hope to welcome you back as our guest on your future visits to New Orleans!Warm regards,Jamie

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a marzo 2024
Risposta di Jamie, il giorno 7 apr 2024
Dear Jennifer,Thank you for your great 5/5 rating for our Hyatt Regency New Orleans! We were thrilled to see that you enjoyed your stay with us. We hope to welcome you back as our guest on your future visits to New Orleans!Warm regards,Jamie

10/10 Eccellente

todd

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved it.
Soggiorno di 1 notte a marzo 2024
Risposta di Travis, il giorno 17 mar 2024
Hello Todd!Thank you for taking the time to provide your review of our hotel. We are glad to hear you enjoyed your stay with us. Thank you for staying with us at the Hyatt Regency New Orleans. We look forward to welcoming you back soon. Warm Regards, Travis

8/10 Buono

Kim

Soggiorno di 3 notti a marzo 2024
Risposta di Jamie, il giorno 6 apr 2024
Dear Kim,Thank you for taking the time to leave our Hyatt Regency New Orleans a rating! We were glad to see that you enjoyed your stay with us, and we hope to welcome you back as our guest for an even better stay in the future!Warm regards,Jamie

10/10 Eccellente

Lore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Soggiorno di 3 notti a febbraio 2024
Risposta di Tieysha, il giorno 16 mar 2024
Hello Lore,Thank you for your 5 out of 5 rating. We are so pleased to hear that you had a great stay. We look forward to welcoming you back to Hyatt Regency New Orleans in the future.Best Wishes,

8/10 Buono

Safia M

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hand basin faucets is sputtering water allover . Moreover, there was unpleasant/ nasty smell come off the basin drains
Soggiorno di 3 notti a marzo 2024
Risposta di Melinda, il giorno 15 mar 2024
Dear Safia M,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Hyatt Regency New Orleans for an improved stay that exceeds all expectations.Warm regards,Melinda