Resort a Newcastle

“I had to switch 2 rooms - staff was excellent with services though…”

“The so call breakfast isn't much, coffee,stale dounuts,pop tarts ,bananas”

“One of our rooms woke up to a good amount of water coming through the ceiling in the bathroom in the middle of the night, because the jacuzzi room above overflowed. The ceiling looked unsafe. They had to move all of their stuff and their sleeping child. We got an apologies and a room move. Would have expected some sort compensation or at least a managers outreach. The second room walked into a room that smelled like pee. We got another apologies and a room as well. As a hotel thats hosts...

“Very nice place. Close to thunder valley casino.”

“The staff was incredible and very accommodating and the pool was clean and up to par. However, our room alone, the door never closed properly and in fact someone walked in late at night on us. The phone in the room didnt work. The outlets were loose and almost unsafe. The tv cuts in and out due to poor internet connection. Other than those the property is clean. The staff is wonderful. The location is right by the hwy and close to everything you need. Still recommend”