Hotel LGBTQIA+ a Newcastle under Lyme

“Breakfast menu was limited. Overheard the chef saying to staff member they had mushrooms but will take some time to bring out but then comes to me an says they’re completely out and won’t be adding to breakfast despite there being hour or so to breakfast time finishing. Headboard in bedroom had a dangerous nail sticking out. The en-suite was ridiculously tight with the toilet placed so close to the bathtub there was no room- maybe for a small child. Room wasn’t hovered after we’d been out all...

“Room was clean and well maintained and staff were helpful ”

“First time staying at hotel. First impressions good in general. Only complaint is the stairlifts. Trying to get my disabled partner to breakfast in the upstairs restaurant was virtually impossible. One stairlift had been left at top of stairs with no way to bring it down and other stairlift was out of order. Why can't the breakfast be served in the ground floor restaurant? Especially as its near the only elevator in the building?”

“Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience.”

“Me and my daughter had a lovely stay here. Breakfast was lovely too and Rebecca couldn’t of made you feel more welcome , lovely place to stay would definitely recommend!”

“NUOVA E PULITA”