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Recensioni per Comfort Hotel

3.5 out of 5
Comfort Hotel
5700 Stanley Ave, Niagara Falls, ON

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 960 su 2533 recensioni" "
Valutazione di 8 - Buono. 775 su 2533 recensioni" "
Valutazione di 6 - Soddisfacente. 386 su 2533 recensioni" "
Valutazione di 4 - Scarso. 197 su 2533 recensioni" "
Valutazione di 2 - Terribile. 215 su 2533 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Victor

Viaggio con la famiglia
Las areas alrededor del hotel estaban limpias
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 27 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Victor

Viaggio con la famiglia
Los empleados del hotel son muy atentos, nos saludan con una sonrisa siempre 👍
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 27 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Melisa, Welland

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Bed was uncomfortable. Pillows weren't the greatest.
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 27 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Would prefer if parking was included
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 27 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Dianne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 26 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Alonzo

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ok
Soggiorno di 3 notti a maggio 2024
Risposta di David Wei, il giorno 25 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

hello

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was clean, and breakfast and service were good but the pool was a little bit small
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 25 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Darshan Dilip, Toronto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is at the best location. Walkable to the falls and many restaurants around. All at walking distance.
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Jason

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Greatvstaff.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Victoria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, safe, nice place to stay and breakfast included. They charge you for parking so be careful! But will stay again! Highly reccomend want walking distance from everything
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

4/10 Scarso

Steve

Good breakfast and pretty clean room. But, gosh, they are extremely nit-picky about extended check-out time policies. They gave us an extra 45 minutes past our 11am check out time. That was great and I was grateful for it. But, we were 5 minutes late in making it out at that exact time, primarily because I have a broken arm and everything takes more time, especially in the morning. The maid knocked at exactly the 45 minute mark with an angry expression. We said we'd be a few minutes because I had a broken arm. She returned 2-3 minutes later with a supervisor. I expressed how unreasonable this was given my broken arm, but they didn't seem to get it. I then mentioned this rigidity to the front desk supervisor, and he said their approach was totally reasonable and that I was merely unappreciative. I have never experienced this kind of nit-picky behaviour from any hotel in the past.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

iman

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great.i really like it. It’s more than my expectations.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Guy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Treasea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All was good
Soggiorno di 3 notti a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terribile

AISHAN

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bad service
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Myriam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Merci!
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Aristotle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and food is good.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 21 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Christina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Vereen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
AJ was extremely welcoming! He made check in and check out quick and easy. The handle of my toilet came off, and I called the front desk, in no less than 5mins someone came up. I was so surprised at the quick serivce. The free breakfast had a great selection as well. I will DEFINITELY be staying here again and have already posted that on my social media. Thanks again
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 21 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Mailen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only thing they need is freezer in the room but another stuff we’re god
Soggiorno di 1 notte a febbraio 2024
Risposta di David Wei, il giorno 21 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Javaira

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Property is but old,and washrooms r tiny but good value of money and clean
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 24 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terribile

Danna

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s a dump and staff is horrible. Should not be under a chain name.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Yugraj

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Lydia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
C est vraiment près de la grosse rue et il y a du stationnement :)
Soggiorno di 4 notti a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Soddisfacente

Dan

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The bath tub had an extremely slow drain. The breakfast was outstanding!
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Vincenza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pleasantly surprised. This was a clean cozy comfortable hotel. Beds & pillows super comfortable. Breakfast included & it consisted of everything you’d want except not enough lactose free items such as yogurt. Would’ve been nice to have coffee set up at coffee station on ground floor in early morning as our keurig wasn’t working very well in our room. The pool was great! Nice size pool & water temperature good. Overall great value for the price. I would stay here again.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Irina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ycyocoyxigxigchbhdez
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Ilarion

Mi è piaciuto: Pulizia e personale e servizio
It is a good place to stay.
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 20 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Jeanine Jeanine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We made a very last minute reservation here for two rooms after arriving at a less than desirable Airbnb and deciding not to stay. It was perfect. Clean, comfortable, very, very nice staff. Parking was easy, plentiful and not priced too outrageously (for Niagara Falls). We would definitely be happy to stay here again and probably will.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Soddisfacente

Zachary

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel was a bit dated and run down. With that being said everything was very clean. The staff was very friendly and helpful, and the breakfast although your standard hotel breakfast was good and provided value to the stay. All and all I think this is the perfect property if you just need something quick. It’s cheap and in a good location.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Mohammad

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
It was ok
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Joe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terribile

Vincenzo

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Room was tiny and we had ants coming from back of air conditioner.Also bathroom fan never worked.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Amile

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
clean, pool, free breakfast
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Soddisfacente

Eric

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Dining for breakfast was great. Lots of extra seating and the breakfast staff was fantastic keeping up the food and maintenance during the crazy rush of people each morning. The room was ok and a bit outdated however we had a few ants everyday on the walls or floors (bigger ants) which was a bit of a turn off. The bathroom has no exhaust fan so bathroom steams up pretty bad while showing. The pool deck has rust and hair clumps around, could be cleaner.
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Annmarie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Leila

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Bad smell in the room
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terribile

Maria

Viaggio con la famiglia
Staff was friendly but did nothing to truly address our issues and the hotel was highly undesirable. We were there with a large group of people and had a number of problems. My hotel room smelled like chemicals were used to cover up smoke in the room. The walls were paper thin and sounded like the room next to us was in our room and we could hear their AC running all night long. Another room had a bed that broke when they sat on it. A third room had ants that were everywhere. Staff came to spray for ants and put tape in the room but wouldn’t give them a different room. Absolutely disgusting that they had to stay in a room that was sprayed and that has ants!!!! Bathrooms didn’t have vents and windows don’t open so no circulation. Overall too many problems. We go to Niagara Falls on a regular basis for both basketball tournaments and visit as we live 2 hours away. We have stayed at many hotels and this one was by far the worst experience.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

sophie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bon service a la clientele. Eepond rapidement aux demandes.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 17 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

wayne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very courteous friendly and professional to entire stay
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 11 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Ella

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms and great breakfast.
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 11 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Megan

Soggiorno di 1 notte ad aprile 2024
Risposta di David Wei, il giorno 27 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 Eccellente

Gina

Good service and environment
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 11 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 Terribile

Mayank

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thank you for sharing your experience. Here's a bad review for Comfort Hotel based on your feedback: I recently booked a room at Comfort Hotel based on the pictures I saw on Expedia, and let me tell you, the reality was a far cry from what was advertised. The room I booked, supposedly with two queen beds, had barely enough space to turn around in. The cleanliness was subpar at best, with stains on the linens and questionable hygiene overall. To add insult to injury, the breakfast, while decent in terms of food quality, was served in a cramped space that hardly accommodated the guests. It felt more like a rush-hour subway than a relaxing dining experience. For the exorbitant room rate charged, this hotel falls woefully short of expectations. In summary, if you're looking for comfort and cleanliness, look elsewhere. Comfort Hotel fails to live up to its name and certainly doesn't justify its high price tag. Save yourself the disappointment and book somewhere else.
Soggiorno di 2 notti a maggio 2024
Risposta di David Wei, il giorno 11 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Eddy

Viaggio di gruppo
If they can make more efforts to clean the rooms and hallways
Soggiorno di 4 notti a maggio 2024
Risposta di David Wei, il giorno 11 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 Buono

Bascaran

Soggiorno di 1 notte ad aprile 2024
Risposta di David Wei, il giorno 25 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 Soddisfacente

Steve

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Convenience and location
Soggiorno di 1 notte a maggio 2024
Risposta di David Wei, il giorno 11 mag 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon