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Recensioni per Beach Cove Resort

3 out of 5
Beach Cove Resort
4800 S Ocean Blvd, North Myrtle Beach, SC

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 422 su 1001 recensioni" "
Valutazione di 8 - Buono. 335 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 142 su 1001 recensioni" "
Valutazione di 4 - Scarso. 56 su 1001 recensioni" "
Valutazione di 2 - Terribile. 46 su 1001 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Marion

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and comfortable rooms. Staff very accomodating.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 1 mag 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

4/10 Scarso

Shane

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property is old and in poor maintence. 2 of the 4 elevators don't work. Lazy river and one pool closed because of "construction" though aside from the scaffolding, I saw no signs of any construction or renovations happening. Hot tub had cold water. Extra blankets had hair on them like they weren't laundered. Stains on all upholstery. Only good things were nice staff and it was right on the beach with all balconies facing ocean. Location is decent.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 27 apr 2024
I am very sorry that this was your experience. We are in the process of renovating to make it a much better experience for all guests. I hope you might consider staying with us again as you are very important to us. If I can be of any assistance in the future, please let me know.Thank you so much,Sabrina D. Hilliard, GM

10/10 Eccellente

Kyle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
While it is an older property now, it is still very nice and clean. It’s super close to Barefoot Landing and tons of restaurants nearby
Soggiorno di 2 notti a marzo 2024
Risposta di Sabrina Hilliard, il giorno 24 apr 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Eduardo

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Servizi
The hotel was good over all, not the best place we have stayed but it was very decent for the price. I will defenetly stay again in there Kids enjoy the pools and hot tubs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 23 apr 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for a quick get away while maintaining style and class
Soggiorno di 2 notti ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 16 apr 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

Shanquavious

Soggiorno di 2 notti ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 16 apr 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

Shante

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
You can definitely tell there has been some renovating going on… the one elevator for 16 floors was TERRIBLE check out was a hassle due to only having one elevator! Overall vacation was good my daughter didn’t want to leave
Soggiorno di 3 notti ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 8 apr 2024
I am very sorry that this was your experience. We are in the process of renovating to make it a much better experience for all guests. I hope you might consider staying with us again as you are very important to us. If I can be of any assistance in the future, please let me know.Thank you so much,Sabrina D. Hilliard, GM

6/10 Soddisfacente

Stephanie

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice for ocean front property. Kitchen appliances we up to date Bedrooms and bathroom not up to date furniture dated and not upscale. We stayed in tower A trash was outside of doors for 2 days down hall we didn’t have any house keeping towels were dinghy… I’m glad we bring our own linen and towels The elevators were broke only one operable so had wait til went up 16 floor then pass back down so had do that like 3 times before you get on… just so inconvenient. I felt bad for some senior citizens and got off a time or 2 to allow them on!!! On front desk lady on Friday night was rude to a couple people with her harsh tone. Not to me and my party Has good potential just need to renovate
Soggiorno di 2 notti ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 8 apr 2024
I am very sorry to hear that this was your experience. I assure you that I will look into the issues you mentioned and be sure to have them corrected. I hope you might consider staying with us again in the future as you truly are important to us.Thank you so much,Sabrina D. HIlliard, GM

10/10 Eccellente

Norma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is very helpful and friendly. Facility is clean. My only recommendation would be to have more luggage carts.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sabrina Hilliard, il giorno 5 apr 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

4/10 Scarso

GREGORY

Risposta di Sabrina D. Hilliard, il giorno 31 mar 2024
I am so sorry to hear that this was your experience. I would love an opportunity to speak with you further about this, if you would like to contact me. I hope that we might be able to have you stay with us again in the future.Thank you so much,Sabrina D Hilliard, GM

8/10 Buono

Lori Ann

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a marzo 2024
Risposta di Sabrina Hilliard, il giorno 12 mar 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Maricela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great, the area is nice and safe
Soggiorno di 3 notti a marzo 2024
Risposta di Sabrina Hilliard, il giorno 11 mar 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

Sonja

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The proximity to the beach and ocean cannot be beat. The 2 bed 2 bath unit we stayed in was beautifully decorated, spacious and the beds were so comfortable. Unfortunately the construction going on at the resort diminished our ability to enjoy our unit and our balcony, which we weren’t allowed to use. Because I booked through a third party, I was not made aware of this. Additionally, the resort was still in its off season so many of the amenities I was looking forward to were unavailable. The resort was in a great location and I would love to give it another try when there isn’t construction going on and more amenities are open.
Soggiorno di 6 notti a febbraio 2024
Risposta di Sabrina Hilliard, il giorno 4 mar 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

DeAndre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Sabrina Hilliard, il giorno 4 mar 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

2/10 Terribile

Casey

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Indoor pool was not In service which is much needed during winter and not mentioned upon booking. Arcade was closed half the time. Would have booked elsewhere had we known.
Soggiorno di 3 notti a dicembre 2023
Risposta di Sabrina Hilliard, il giorno 8 gen 2024
I am so sorry that this was your experience. The indoor pool project unfortunately ran into some delays and we truly had hoped it would be finished by now. Your family is important to us and I am very sorry that this happened.Thank you so much,Sabrina D. Hilliard, GM

10/10 Eccellente

Jackie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was awesome! Overlooking the beach and plenty of room
Soggiorno di 1 notte a dicembre 2023
Risposta di Sabrina Hilliard, il giorno 8 gen 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

2/10 Terribile

Jacquise

Soggiorno di 2 notti a dicembre 2023
Risposta di Sabrina Hilliard, il giorno 8 gen 2024
I am so sorry that your experience was not as it should have been. I would be happy to speak with you further to discuss what happened. Thank you so much,Sabrina D. Hilliard, GM

10/10 Eccellente

Yesenia, Lacey

Soggiorno di 1 notte a dicembre 2023
Risposta di Sabrina Hilliard, il giorno 31 gen 2024
We are so happy to hear that you had a great time during your stay. Thank you for sharing your experience with everyone. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Sabrina Hilliard, il giorno 6 gen 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

KAISHA

Mi è piaciuto: Pulizia e personale e servizio
The rooms were spacious. There was a lot of construction at the property. Lots of pools on the property.
Soggiorno di 1 notte a dicembre 2023
Risposta di Sabrina Hilliard, il giorno 2 gen 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Kendrick

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Sabrina Hilliard, il giorno 2 gen 2024
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Rebeca

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No tuvimos servicio de limpieza y avía cucarachas.
Soggiorno di 3 notti a novembre 2023
Risposta di Sabrina Hilliard, il giorno 29 nov 2023
Lamento mucho que esta haya sido tu experiencia. No brindamos servicio de limpieza diario automáticamente en este momento y lo hemos compartido en el sitio web de Expedia. Nuestro edificio es proactivo en el tratamiento y eliminación de plagas. No tengo conocimiento de ningún problema de plagas específicamente, pero lo investigaré más a fondo.Muchas gracias,Sabrina D. Hilliard, gerente general

8/10 Buono

Dale

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Stayed in #513A. Room was obviously old and in need of renovation. Breakfast was way more expensive than I read on the web. May have been Expedia's fault. The refrigerator sounded like a helicopter whenever it turned on. All the staff we interacted with were great. Bed was average comfort. Pools were great, as was the beach.
Soggiorno di 2 notti a novembre 2023
Risposta di Sabrina Hilliard, il giorno 20 nov 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Robert

Old and beaten up… it’s a 3 star from 15 years ago.
Soggiorno di 1 notte a novembre 2023
Risposta di Sabrina Hilliard, il giorno 17 nov 2023
I am very sorry to hear that this was your experience. We are currently working on replacing and modernizing all of the elevators and the indoor pool. We have updated the lobby desk and the pool deck earlier this year. I hope that you might give us another opportunity in the future when everything is finished.Thank you so much,Sabrina D. Hilliard, GM

4/10 Scarso

Angelina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The Oceanview was amazing. Pools and hot tub were plenty big enough. We went during off season and wish we would've known that there was only one place to get food on the grounds. When we first checked in, we were shocked at the state of our room. I know that pictures on the website don't represent the whole of the condos at the resort. However, the condo we were given was appalling and gross. Air vent was covered in dust, mold in the bathroom, carpet felt wet, there was no way we could stay. Luckily the front desk accommodated a change in condos and very pleasant about our concerns. We had a good stay for the remainder of the week but checkout was difficult. Left the room an hour before check out to wonder multiple floors to try to find an elevator that worked and would connect us to the lobby. We ended up having to call the front desk and asking for help. They sent someone up to help us and the maintenance guy told us all the elevators went down that morning. There were no signs up, the floor plan was very confusing how the elevators connected the floors and buildings. Our guide had to help multiple guest en route to check out as well. When I told the front desk that they needed to put signs up about the elevators for their guests the lady told me it wasn't their job it was the maintenance of the condo. I was baffled because as a guest, we don't have contact with the maintenance, I couldn't take my concern to them. We won't be coming back, nor recommending this place, ever.
Soggiorno di 3 notti a novembre 2023
Risposta di Sabrina Hilliard, il giorno 14 nov 2023
I am so very sorry to hear about your experience specifically on the morning of your check out. I will address these issues with my staff. There was one elevator that went down that morning and I am very sorry that happened. It truly made things very inconvenient for our guests and I am so sorry that this happened. If you were to ever change your mind, I would be happy to help you in any way that I can if you choose to return. Thank you so much,Sabrina D. Hilliard, GM

2/10 Terribile

' Diane

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Never go back
Furniture was uncomfortable. Room was divided bedroom and living room cut off from each other. Only one elevator working for 15 floors. Indoor pool was broke in the middle of winter.
Soggiorno di 2 notti a novembre 2023
Risposta di Sabrina Hilliard, il giorno 13 nov 2023
I am so sorry to hear that this was your experience. I am not able to tell which unit you were in so that I can look into the furniture further. The elevators are being replaced which we are very excited about as this is a huge benefit for all of the guests. The indoor pool is also be renovated and we are hoping to have it back in January. There is never a best time to do this type of work but we are excited that these improvements will be a huge difference moving forward. I hope you might reconsider and choose to stay with us again in the future.Thank you so much,Sabrina D. Hilliard

10/10 Eccellente

Amanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Weekend trip
Me and my son had a Amazing time staying here he enjoyed the pools and the hot tubs it’s conveniently located near lots of attractions and the beach views are amazing
Soggiorno di 2 notti a ottobre 2023
Risposta di Sabrina Hilliard, il giorno 3 nov 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Annabelle

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
nothing great
we had little flying insects dead all over the floors would clean up an few hrs later see more. Overall i would never stay in your facility or reccommend to anyone
Soggiorno di 3 notti a ottobre 2023
Risposta di Sabrina Hilliard, il giorno 30 ott 2023
I am very sorry to hear that this was your experience. I am not able to see which room you were in. Is it possible to ask you to contact me with that information so that I may have an opportunity to address this further?Thank you so much,Sabrina D. Hilliard, GM

8/10 Buono

Soummer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Sabrina Hilliard, il giorno 20 ott 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

william

Soggiorno di 2 notti a ottobre 2023
Risposta di Sabrina Hilliard, il giorno 11 nov 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

nam

Soggiorno di 1 notte a ottobre 2023
Risposta di Sabrina Hilliard, il giorno 4 ott 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Jeana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great nothing to change i love it
Risposta di Sabrina Hilliard, il giorno 3 ott 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

Loretra

Mi è piaciuto: Personale e servizio e comfort della camera
7th floor view
This building needs a major upgrade. Oh and be prepared, there is a $200 refundable security deposit. Our room had a great view and nice kitchen area. But the air handler was so loud all night.
Soggiorno di 2 notti a settembre 2023
Risposta di Sabrina Hilliard, il giorno 27 ott 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

4/10 Scarso

Randy

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Needs updated for the price you pay
Soggiorno di 2 notti a settembre 2023
Risposta di Sabrina Hilliard, il giorno 25 set 2023
I am so sorry to hear that this was your experience. Are you able to share your room number with me so that I can continue to look into this further?Thank you so much,Sabrina D. Hilliard, GM

10/10 Eccellente

Tracie M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Sabrina Hilliard, il giorno 20 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Sharron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A great stay
Our unit was very clean. We had a great view, was all we expected. Hotel is some what dated and a bit of work need to be done in the rooms, but all in all it was great. No complaints
Soggiorno di 2 notti a settembre 2023
Risposta di Sabrina Hilliard, il giorno 19 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

John

Viaggio di coppia
Mi è piaciuto: Servizi
I liked everything about my experience. Except the balcony. The floor of the balcony was disgusting. Reminded me of a dirty factory floor. Part of the furniture was broken.
Soggiorno di 1 notte a settembre 2023
Risposta di Sabrina Hilliard, il giorno 19 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

4/10 Scarso

Kelly, SUGAR HILL

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Sabrina Hilliard, il giorno 6 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

Miranda

Soggiorno di 1 notte a settembre 2023
Risposta di Sabrina Hilliard, il giorno 25 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Cindy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Sabrina Hilliard, il giorno 4 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

jane, churchville

Soggiorno di 1 notte ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 11 nov 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Ziyad

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 25 ago 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Juan, siler city

Soggiorno di 3 notti ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 12 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

4/10 Scarso

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Pros-Location, Ocean views from each unit. Cons-Limited dining and small elevators for the number of people using them. The unit needs updating with a new sofa.
Soggiorno di 3 notti ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 22 ago 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Jessica

Viaggio con la famiglia
PRO- Great location in that it’s close to Barefoot Landing. Great view from every room. The way the hotel is laid out, everyone gets a great view of the ocean. Lots of parking available. CON-Rooms are pretty dated. Not a major problem for us as we don’t spend much time in the room. Our room also had some mold issues around where the AC comes out. Phone in bedroom didn’t work either which normally wouldn’t matter but we had a security issue in the middle of the night and it took almost 10 minutes of googling to find a # to call the front desk so having a working phone in our room would have been great in that moment. Limited food options available. Went into the entertainment center restaurant and there was no staff. Not sure if they are struggling to find people or what the deal was there. We tried twice going in with no luck. So just kinda gave up on that option. I’d recommend stocking up on what you need at the store or go out to eat. Went to enjoy a drink at the pool bar after a few hours on the beach. There were no posted times on it, so we asked a staff member when it opened and her response was they open when someone shows up. So that was less than helpful. Finally got a drink an hour later and there were ants in it. Took it to back to the bartender and she acted as though she didn’t believe us. But then remade the drink when she saw one floating.
Risposta di Sabrina Hilliard, il giorno 15 ago 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Hinh

Soggiorno di 4 notti ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 1 set 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

DAVID, covington

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good for families. Great beach location but the room could use a little remodeling and monitor people leaving towels on pool chairs and returning hours later.
Soggiorno di 4 notti ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 15 ago 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

6/10 Soddisfacente

Carolyn

Soggiorno di 4 notti a luglio 2023
Risposta di Sabrina Hilliard, il giorno 9 ago 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

10/10 Eccellente

Chris

Soggiorno di 3 notti ad agosto 2023
Risposta di Sabrina Hilliard, il giorno 28 ago 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

8/10 Buono

Zenawi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Overall it was good. Rooms and pools are clean the rest needs cleaning plus renovation. Also we had to ask three times to get towels
Soggiorno di 3 notti a luglio 2023
Risposta di Sabrina Hilliard, il giorno 27 lug 2023
Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM