Hotel LGBTQIA+ a Northampton

“The hotel seemed to be short staffed during breakfast service. The staff seemed annoyed when we ordered eggs. For some reason, the radiators were on full blast in the corridor between reception and the rooms despite it being 30+ degrees outside. So it was a bit uncomfortable. The air conditioning wasn’t great in our room. It was blowing but the air wasn’t cooled. A red light was flashing on the temperature control. To be fair, the hotel could have probably resolved these issues if we had...

“Very bad experience. It's not a 4 starts hotel, it's just an overpriced AirBnB, no breakfast, no services at all. Also rude staff who didn't provide any info about the property and surroundings. The check-in consisted in a rude woman who handed the key, rushed us into the room and left. They didn't even provide the wifi password. This is not the way to treat guests. To avoid at all costs, despite the beautiful location.”