Hotel vicino a Università Forestale del Nordest - Harbin

“Great service and location is close to malls. ”

“房間整體還不錯，設施設備都很新，以設備來說算是相當完善。 房間網路也還不錯，有自動窗簾和升降桌，衛浴設備也都還不錯。 旁邊就有商店，晚上有大排檔，整體來說位置也還不錯。 但服務人員處理事件的能力有待加強，住的是近吸煙樓層，連三天聞到煙味，且實際看到人在抽煙，向前台反應之後前台表示也只能勸阻，那不確定為什麼要叫做進吸煙樓層？ 一直到最後一天飯店才提問說要不要換房間，但是都最後一天也聞到煙味人也不見了，實在也沒有這個必要性，只能說對於處理事情的能力經驗不足，且應該制定既然是禁吸煙樓層，就應該好好處理事情，而不是只能勸阻，這樣嚴重影響當初選擇禁煙樓層的其他客戶的住宿品質。”

“超棒！早餐豐富、位置便利、服務人員很暖心♡”

“Friendly staff and clean room”

“房間乾淨 服務很好”

“Staff were friendly and helpful. Good spread of breakfast. Very near to the Shanghai Street Metro station, Songhua river and eateries. ”

“The hotel is showing it’s age. The carpet is old and dirty. The bed is as hard as a board. Breakfast had set menu where you pick from A to D everyday. It wasn’t quite good. The breakfast room was not very appealing. I was there during the virus outbreak where I had to be evacuated to one of their sister hotel since this hotel was very close to the train station. The sister hotel was way better although I only spent 1 night. I would recommend staying near the city center.”

“Well overpriced and not a good view surprisingly for a hotel so far from everything, practically suburbs ”

“We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!!”

“酒店服务不错，就是周边环境不太好”

“Clean room ”