Hotel vicino a Northlake Mall - Charlotte

“great breakfast ”

“Friendly people at the desk, good breakfast, quiet.”

“For the one night that i stayed, it was clean nice and quiet. I’d definitely return.”

“Beds were comfortable and hotel was quiet for a Saturday night. Pool water was warm and there were towels readily available.”

“Good and handy for business”

“The rooms are huge. ”

“Reserved a room in advance and with no prior warning, I arrived to the location and was told they were "sold out" of rooms even though I paid and Reserved my room in advance. The lady at the desk told me she called me and canceled my reservation but that was a lie and I did not receive a phone call and my reservation did not show up at canceled at any point even now a day later it does not show as canceled. Every other hotel around was completely sold out so I had to drive to a different city to...

“Ran in to a small hiccup when we arrived late night for check-in , Brittany literally got in her car and drove to location to help us at 11 pm and served with a smile . We unfortunately had to move rooms next morning due to an appliance situation ( no one's fault ) again here comes Brittany serving with a smile . We get settled they checked on us to make sure everything was ok and it was . We stayed for 8 nights and every single worker we encountered from the front desk to back of the house...

“there was a smell in the room, wall cracking, floor tiles cracked, paint peeling. ”

“We have a very nice room. The pool wasn't avaliable yet. The breakfast was fruit, waffles, or bagels. Coffee only to drink unless you wanted to buy drinks from a machine. ”

“Zimmer hat nach Hund gerochen. Personal ist freundlich. Essensmöglichkeiten in der Nähe. Ansonsten ist man mit dem Auto in ca.17 Minuten am Flughafen CLT.”

“Rooms need an upgrade, walls and door banged in with dents. Room was clean.”

“Bed bugs, roaches in the bathroom, reeked of cigarettes, tv didn’t load.”

“We checked in at 4:15 and our room was still not cleaned. We had to wait another 15 minutes for our room to be cleaned. The bed was so hard and the pillows were throw pillow size instead of King sized and the ac unit was not getting the room cold. I would have hated to stay here in the summer. The best part was the breakfast and that was alright for a free breakfast.”

“They need to fix the ceiling outside when u drive up into the hotel but other then thst I go there every month ”

“The lobby was dirty, staff wasn’t friendly, the room was not cleaned, and the property is not well managed. ”