Hotel vicino a Northlake Mall - Charlotte

“Pool closed”

“Nice hotel. Expansive room. The hotel and room were very well maintained and clean. The hotel was very quiet. Good parking.”

“A”

“Good and handy for business”

“ Good. ”

“Clean room. Very smelly hallways.”

“If choosing this property, learn if they are still renovating the 1st floor areas. Be prepared to put up a $100 deposit cash or credit card 💳. The room was good but the air freshener activated my allergies.”

“Clayton was very professional in making sure the guests were comfortable with their stay”

“Room had mold and roaches. Manager refused a refund when I decided not to stay due to the conditions of the room.”

“The property was absolutely disgusting. The photos provided on here are not accurate, it is not the same property. The smell of the place was awful, there was a hole in our room wall, there was filth on the walls. This place was atrocious, I went and bought new sheets and cleaning supplies to be able to stay here. I will never and I mean EVER come back to this place.”

“I don’t think I have ever stayed at a hotel where I could literally hear every conversation going on in the other rooms. The people who were staying above me, sounded like they were having a dance party all night long. Also, not the fault of the hotel, but the location is right off the highway and you will hear traffic noise all night long. I will give the housekeeping staff my compliments because the room was clean and I was kind of surprised how nice it looked compared to the rest of the...

“Pros: breakfast was okay, you have the choices of making a waffle, eating 2 different kinds of cereals, or a couple different pastries/bagles. No protein and no drinks besides coffee and the gallon of milk they put in a bowl of ice water but don’t worry there are $3 drinks in the vending near front desk. The room was spacious and the tv was big, we brought our own Roku so I’m not sure how it works also nice deep tub. They have daily house keeping which you don’t see often anymore. It’s not...

“Maintenance overall at the facility was very unsatisfied heavy Marijuana smell all around the facility”

“Do not stay at this hotel. My daughter spent one night and was bitten by bedbugs. You read that right: bedbugs! When she informed the hotel, they demanded that she produce photos of the bedbugs, which was extremely rude and disrespectful, especially since they could see the bites on her ankle and how painful it was. They did not offer any kind of apology or help her in any way. Furthermore, the room was quite dirty (which explains the bedbugs) and many things did not work properly, e.g., the...

“Staff was great. Don't stay here unless you just want a place to squat. They don't even have a pen and pad! Again great staff this property needs work. Not worth the money.”

“I would not recommend this place. It was horrible from the time I arrived. The place was dirty, it had a horrible smell throughout the entire building. Doors were broken and were only staying closed with a door chain. Floors were dirty, fire extinguisher locations were broken. Not safe at all. As soon as I walked into the room, there was a horrible smell (pee). I tried staying there, but after not even an hour my nose was burning due to smell. If I could I would rate it a 0/10.”