Area per barbecue/picnic

Recensioni per Best Western Catalina Inn

2.5 out of 5
Best Western Catalina Inn
2015 Mcfarland Blvd, Northport, AL

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 231 su 475 recensioni" "
Valutazione di 8 - Buono. 148 su 475 recensioni" "
Valutazione di 6 - Soddisfacente. 60 su 475 recensioni" "
Valutazione di 4 - Scarso. 20 su 475 recensioni" "
Valutazione di 2 - Terribile. 16 su 475 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Michelle

Easy and fast check in. Room was decent. Pretty good location.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Michelle,Thank you for your wonderful review and for choosing to stay with us! We're delighted that you had an easy and fast check-in experience and that you found your room to be decent. Our location is indeed pretty good, and we're glad it added to your overall experience. We hope to have the pleasure of hosting you again in the future for another great stay.Sincerely,Hotel Manager

6/10 Soddisfacente

Tanya

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
One level
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 19 feb 2024
Dear Tanya,Thank you for your rating and feedback. We appreciate your input, and we'll strive to improve to meet your expectations in the future. If there's anything specific, you'd like us to address, please feel free to let us know. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager

10/10 Eccellente

Norma, Northport

Viaggio con la famiglia
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 10 gen 2024
Dear Norma,Thank you for your positive rating! We're delighted to hear that you had a 5-star experience. If there's anything specific you loved about your stay at Best Western Catalina Inn or if you have any suggestions for improvement, please let us know. We appreciate your feedback and look forward to hosting you again in the future.Sincerely,Hotel Manager

8/10 Buono

KATHY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stop heading south
The hotel is older but has been totally updated. We always like parking by our room since we travel with a car load. The bed was comfortable, staff nice, the bathroom was small, but the room is large. The breakfast was good. We will make this a regular stop in the future.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager , il giorno 2 gen 2024
Dear KATHY,Thank you for sharing your experience, and we appreciate the 8 out of 10 rating. It's great to hear that you enjoyed the updated facilities, comfortable bed, and friendly staff. We understand the preference for parking convenience, and we're pleased to know you plan to make this a regular stop in the future. If there's anything specific, you'd like us to improve or maintain for your next visit, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager

6/10 Soddisfacente

John

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 21 nov 2023
Dear John,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

8/10 Buono

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel, but wasn't worth $477.00 a night!!!
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager , il giorno 12 nov 2023
Dear Joseph,Thank you for sharing your feedback. We appreciate your positive rating and are pleased to hear that you found the hotel nice. We understand your concern about the price, and we apologize if it did not meet your expectations. Your input is valuable, and we'll use it to review our pricing structure. We value your feedback and hope to have the opportunity to welcome you back at a more reasonable rate in the future. Safe travels!Sincerely, Hotel Manager

2/10 Terribile

Stephen, Loxley

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Charged me $50 to get a “non smoking” room at 10pm at night. Hotel is definitely not 8.4 stars. It’s old and run down. Enter from the outside parking lot to each room. Wouldn’t refund money to go stay somewhere nicer. I’ll never stay here again. $400 for a sh!thole.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 10 nov 2023
Dear Stephen,We apologize for the inconvenience you experienced during your stay, and we're sorry to hear about your dissatisfaction. The additional charge and the condition of the room do not align with our standards, and we understand your frustration. We appreciate your feedback, and it will be shared with the management team for improvements. We regret that we fell short of your expectations, and we hope to have the opportunity to address your concerns in the future.Sincerely, Hotel Manager

10/10 Eccellente

Adem

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 6 nov 2023
Dear Adem,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

8/10 Buono

Janis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was clean and comfortable. The proximity to campus activities was good. There were many options for shopping and dining nearby.
Soggiorno di 4 notti a novembre 2023
Risposta di Hotel Manager., il giorno 6 nov 2023
Dear Janis,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nearby to everything
Soggiorno di 4 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 4 nov 2023
Dear Michael,Thank you for your perfect 5 out of 5 rating. We're glad to hear that the hotel is conveniently located near everything. We look forward to serving you again on your next visit.Sincerely, Hotel Manager

10/10 Eccellente

Meg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A great place to stay
This was our third time staying at this hotel. It is always exceptionally clean and quiet. The staff is very friendly.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 30 ott 2023
Dear Meg,Thank you for the perfect 10 out of 10 rating and your wonderful feedback! We're delighted to hear that you had a great experience during your third stay. Your comments about the cleanliness, quietness, and friendly staff are appreciated. We look forward to welcoming you back for a fourth visit!Sincerely, Hotel Manager

10/10 Eccellente

Gerald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel staff were very accomodating to my family and needs during my stay for my fathers funeral. Even though the price hike during Alabama Football home games is the norm, i was able to secure an extra room at a decent rate. The rooms are very clean and spaciuos too. I'll have no problem staying here again when visiting my relatives in Aliceville whenever I return. True southern hospitality!
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel manager , il giorno 28 ott 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Erich, Innisfail

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The owners were very helpful and friendly.
Soggiorno di 4 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 25 ott 2023
Dear Erich,We're delighted to hear that you had a positive experience during your stay. The owners and our entire team aim to provide a welcoming and friendly environment for our guests. If you have any further feedback or if there's anything specific you appreciated about your stay, please let us know. We look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Eccellente

Virgil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It's all good👍 . Large roomy clean. Comfortable beds.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 18 ott 2023
Dear Guest,Thank you for your fantastic rating and kind words. We're delighted to hear that you had a positive experience with us and that you found our rooms spacious, clean, and comfortable. Your satisfaction is our top priority, and we hope to welcome you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Door numbers are a little small
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 15 ott 2023
Dear Charles,Thank you for your feedback. We appreciate your input, and we'll take your comment about the door numbers into consideration to make improvements. If you have any other suggestions or concerns, please feel free to reach out. We hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

2/10 Terribile

Debrita, Birmingham

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 10 ott 2023
Dear Debrita, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms and nice breakfast selection
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager, il giorno 11 set 2023
Dear Guest,We appreciate your feedback and are pleased to hear that you found our location convenient and our staff helpful. However, we apologize for any inconvenience you experienced due to the outdated and old condition of our rooms. We understand the importance of maintaining our facilities, and your comments will be shared with our management team for consideration in future improvements.We value your business and hope to have the opportunity to serve you again in the future with upgraded accommodations that meet your expectations.Sincerely,Hotel Manager

10/10 Eccellente

Patricia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 6 set 2023
Dear Guest,Thank you for your perfect rating! We are thrilled to know that you had such a wonderful experience during your stay at our hotel. We appreciate your support and hope to welcome you back for another great stay soon.Sincerely,Hotel Manager

10/10 Eccellente

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 5 set 2023
Dear Kimberly,Thank you for taking the time to rate your recent stay with us a perfect 10 out of 10! We're delighted to know that you had a wonderful experience at our hotel. If you have any specific comments or suggestions for us, please feel free to share.We hope to welcome you back in the near future for another fantastic stay.Sincerely,Hotel Manager

10/10 Eccellente

Cheryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 5 set 2023
Dear Cheryl,Thank you for taking the time to rate your recent stay with us a perfect 10 out of 10! We're thrilled to know that you had an excellent experience at our hotel. If you have any specific comments or suggestions for us, please feel free to share.We look forward to having the pleasure of hosting you again in the future.Sincerely,Hotel Manager

6/10 Soddisfacente

Kathy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The staff was very friendly and helpful. Our room was clean and tidy but the property could use a little TLC/updating. The bathroom had a mildewy smell which I'm sure is a result of a hot/humid climate but makes you feel like it isn't clean
Soggiorno di 3 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 24 ago 2023
Dear Kathy,Thank you for your stay. We're grateful for your positive comments regarding our friendly and helpful staff, as well as the cleanliness of your room. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

10/10 Eccellente

David

Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 14 ago 2023
Dear Guest,Thank you for your perfect rating of 10/10! We're thrilled that you had such a wonderful experience during your stay. If there are any specific aspects you'd like to highlight that contributed to your high rating, or if you have any suggestions for us to maintain this level of service, please feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

8/10 Buono

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 10 ago 2023
Dear Patricia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 Terribile

Gabriel

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
I was charged a $100 deposit for a non-smoking room, which won't be returned for 5 business days. However, one of the comforters had a cigarette burn. The bathroom had hair strands on the walls, and mildew seeped out from the edges around the bathtub. The TV had no service. It's the worst hotel experience ever. I will never stay here again and recommend anyone contemplating staying at this Best Western Catalina location seriously refrain from doing so.
Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 8 ago 2023
Dear Gabriel,We are distressed to see your comments. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

10/10 Eccellente

Randy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Manager, il giorno 15 lug 2023
Dear Randy,Thanks for staying with us and giving 10- star rating. We appreciate your feedback. We are sure that you may have got a great experience and value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 Buono

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was up to date, clean, and the staff were friendly. The neighbors and outside noise was inconvenient at times.
Soggiorno di 2 notti a giugno 2023
Risposta di Hotel Manager, il giorno 27 giu 2023
Dear Denise,Thanks for taking the time to offer your comments. Although we are glad we met your needs, I apologize we did not exceed your expectations due to noise. We are dedicated to providing an experience that everyone can enjoy. It would be my pleasure if you decided to work with us again in this area in the future, and I am hopeful we can improve. Sincerely, Hotel Manager.

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quick, responsive staff. Property and rooms just as advertised. Would definitely stay here again!
Soggiorno di 1 notte a giugno 2023
Risposta di Hotel Manager, il giorno 26 giu 2023
Dear Charles,It is a pleasure to hear from you. It would be great if you could stay with us again soon, and I hope you will be able to do that. Our hotel and its amenities are truly a source of pride for us, and we would like to earn your trust. We're glad to satisfy you, as we do so many others every day. Please accept our thanks once more. Sincerely,Hotel Manager.

10/10 Eccellente

andia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy check in and check out,glad to have extra pillows.very clean room and great shower.
Soggiorno di 1 notte a maggio 2023
Risposta di Hotel Manager, il giorno 2 giu 2023
Dear andia, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager.

10/10 Eccellente

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great owners. Very friendly and helpful. Clean and comfortable!!
Soggiorno di 2 notti a maggio 2023
Risposta di Hotel Manager, il giorno 9 mag 2023
Dear Amy,Thank you for your kind words. We strive to provide our customers with a clean and comfortable stay, and we are glad to hear that we have achieved that. We really appreciate your feedback and are so glad you enjoyed your stay.Sincerely, Hotel Manager.

10/10 Eccellente

Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean! Breakfast was good!
Soggiorno di 2 notti a maggio 2023
Risposta di Hotel Manager, il giorno 8 mag 2023
Dear Marie,We are delighted to hear that you enjoyed your stay with us and that you were pleased with the cleanliness of our hotel. We strive to make sure our guests have the most comfortable and enjoyable experience possible, and we are delighted that we were able to meet your expectations. We are also delighted that you enjoyed our breakfast and look forward to having you stay with us again soon!Sincerely,Hotel Manager.

10/10 Eccellente

Nobuchika

Soggiorno di 6 notti ad aprile 2023
Risposta di Hotel Manager, il giorno 20 mag 2023
Dear Nobuchika, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 Buono

Raven

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay was short but the customer service was perfect. I asked for another set of sheets and the staff changed them quickly with a great attitude.
Soggiorno di 1 notte ad aprile 2023
Risposta di Hotel Manager, il giorno 29 apr 2023
Dear Raven,Thank you for your kind words! We are glad that you enjoyed your stay and that we were able to provide you with excellent customer service. We strive to offer the best experience possible to all our guests and it is great to hear that we are achieving that goal. We look forward to welcoming you back soon!Sincerely,Hotel Manager.

10/10 Eccellente

Emma

Soggiorno di 1 notte ad aprile 2023
Risposta di Hotel Manager, il giorno 16 mag 2023
Dear Emma, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2023
Risposta di Hotel Manager, il giorno 24 apr 2023
Dear Steven,Thanks for staying with us and giving 10- star rating. We appreciate your rating. We are sure that you may have got a great experience and value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 Buono

Heidi, Littleton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2023
Risposta di Hotel Manager, il giorno 9 mag 2023
Dear Heidi, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager.

8/10 Buono

Debbie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
3 night business stay
Room was clean and comfortable. Nothing fancy. If I was in the area I would consider staying there again.
Soggiorno di 3 notti ad aprile 2023
Risposta di Hotel Manager, il giorno 15 apr 2023
Dear Debbie,We are pleased to hear from you, and hope you will be able to stay with us again soon. Our hotel and its amenities are a source of pride for us, and we look forward to earning your trust. We would like to thank you again.Sincerely,Hotel Manager.

4/10 Scarso

Michele

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The bathroom was not very clean.
Soggiorno di 2 notti a marzo 2023
Risposta di Hotel Manager, il giorno 11 mar 2023
Dear Guest,We apologize for the lack of cleanliness in the bathroom. We strive to keep all of our rooms clean and comfortable for our guests and are sorry that we did not meet your expectations. We will make sure to take extra care to ensure that all bathrooms are thoroughly cleaned for our future guests. Thank you for bringing this to our attention.Sincerely,Hotel Manager

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff and very clean property.
Soggiorno di 2 notti a febbraio 2023
Risposta di Hotel Manager, il giorno 28 feb 2023
Dear Michael,Thanks for helping us by offering this review. You are kind to let us know that our clean hotel and great staff. The experience here has proven to be more than satisfactory to most guests who leave content and happy. Our guest feedback keeps us motivated and focused to be the best hotel. We trust you will give us one more chance. We appreciate the valuable time you spent in sharing your feedback. Thank you so much.Sincerely,Hotel Manager.

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2023
Risposta di Hotel Manager, il giorno 28 feb 2023
Dear Gary,It is a great delight to see 10/10-star rating.I hope that you had a marvelous and awesome stay.Our team is very much overwhelmed by the rating.It is a privilege to host guests like you.Await your next visit.Sincerely,Hotel Manager

8/10 Buono

Stephen

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Better than expected
Much better than what it looks like on the outside. Quieter too. Bed was squeaky and bathroom floor was a little dirty. Love the chairs and couch had vynyl covers.
Soggiorno di 1 notte a febbraio 2023
Risposta di Hotel Manager, il giorno 20 feb 2023
Dear Stephen,Thank you for taking the time to provide us with your feedback! We are so pleased to hear that you enjoyed your stay with us and that it was better than you expected. We apologize for the squeaky bed and the dirty bathroom floor. We will take your comments into consideration and work on improving our services. Thank you again for your review!Sincerely,Hotel Manager.

10/10 Eccellente

jennifer

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a febbraio 2023
Risposta di Hotel Manager, il giorno 16 feb 2023
Dear jennifer,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome rating. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager.

10/10 Eccellente

Caitlin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Truck parking
Soggiorno di 2 notti a febbraio 2023
Risposta di Hotel Manager, il giorno 14 feb 2023
Dear Caitlin,Thanks for choosing our hotel for your stay and giving us a 5-star rating. We are glad to know that you had a great experience, got value for your money while staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and is thrilled to know that we were successful during your stay. I hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Dated but very well reconditioned. Convenient to waffle house (24 hr food)
Soggiorno di 4 notti a dicembre 2022
Risposta di Hotel Manager, il giorno 2 gen 2023
Dear John,Thank you for the kind review! We are so glad to hear that you found our facility to be well reconditioned and convenient to waffle house. We strive to provide our guests with the best possible experience, and we appreciate your feedback. Thank you again for taking the time to review us!Sincerely, Hotel Manager.

8/10 Buono

A. Monique G.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and comfortable room. Friendly staff. Would stay again.
Soggiorno di 3 notti a dicembre 2022
Risposta di Hotel Manager, il giorno 14 dic 2022
Dear A. Monique G,Thank you for your kind words. We hope to see you again soon and look forward to providing you with the same outstanding service that we provide all of our guests every day.Sincerely,Hotel Manager.

10/10 Eccellente

Alfred

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di Hotel Manager, il giorno 26 nov 2022
Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

10/10 Eccellente

Nathan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Better than expected
Tremendous stay. Better than i expected. Room was clean and comfortable the breakfast was ample, but the staff is what made the difference. Very professional and accommodating.
Soggiorno di 1 notte a novembre 2022
Risposta di Hotel Manager, il giorno 21 nov 2022
Dear Nathan,It was great to have you with us. It's great that you were so impressed with our hotel. Offering a wide range of guests an excellent experience is what we are striving for. Please make us your top choice if you're in the area again. You can expect another great stay from us when you need it.Sincerely, Hotel Manager.

8/10 Buono

Nancy

Soggiorno di 1 notte a novembre 2022
Risposta di Hotel Manager, il giorno 8 mar 2023
Dear Nancy, Thanks for the stay at our hotel and the feedback with 4 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

4/10 Scarso

David

Viaggio di coppia
Non mi è piaciuto: Servizi
It was and old building, very over priced . I was charged 450 for one night just because there was a game in town . This facility should never charge more than 80 dollars . It’s was not worth the money I paid for it. Very disappointed
Soggiorno di 1 notte a ottobre 2022
Risposta di Hotel Manager, il giorno 24 ott 2022
Dear David, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. As we have to set the price as per our management policy. Our management will look in this if there is any possible solution. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.

10/10 Eccellente

Vernon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really liked that the Hotel was in walking distance to a store and restaurants.
Soggiorno di 1 notte a ottobre 2022
Risposta di Hotel Manager, il giorno 19 ott 2022
Dear Vernon,Thanks for your nice comments. We are pleased that our location was convenient for you as it was close to your areas of interest. We'll be here for you when you need us again. Sincerely, Hotel Manager.

6/10 Soddisfacente

Susan

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Went to check in and the desk guy didn’t show up for a good 10 minutes. Room was clean and bed was comfortable but the light in the shower and vanity outside also turned on a very loud fan,.very annoying. One light didn’t work and the conditioner in the shower didn’t work.
Soggiorno di 1 notte a ottobre 2022
Risposta di Hotel Manager, il giorno 18 ott 2022
Dear Susan,Please accept my thanks for your comments. It's good to know that you had a good experience with us, even if I regret that we weren't able to completely satisfy you. Taking great pride in our hotel, I apologize for any inconvenience caused. We want you to have the best possible stay here, and we are striving to satisfy all our guests to the fullest extent possible.Sincerely,Hotel Manager.