Hotel in zona Northside, Syracuse

“Toilet seat broken. Tv and WiFi not working even after resetting multiple times. Stains and holes in duvet. Curtains broken- didn't close all the way. Had to use hair clips to keep them closed so people didn't see us undress and maintain privacy. Walls peeling and like dripping. Light in ceiling doesn't work. Although it looks like they tried to upgrade, there are small details they miss. Staff was nice but next time the cleaners/ maintenance people need to fix things.”

“The hotel and room were clean. Beda were comfortable. Staff was friendly and helpful”

“Wifi was not working hotel historical well kept plenty of voice for dinner 3 restaurants at the hotel lake and Village really nice”

“Ok if you are looking for a quirky inn. Condition issues. Would not stay here again.”

“The air/heating systems need to be upgraded - noisy. No ceiling fan. Tech charging system needs all types. Room was nice and bath too”

“This really is a great little getaway. Very clean and a great staff. The prices are quite reasonable”

“The location, the decor and furnishings, especially the layout of the suite were all good. However, there are several shortcomings that hugely let down the profile of the property (e.g.,upscale restaurant onsite) and hence the guest experience: 1) Housekeeping - it was not spelled out clearly during check in that it was by request only, but mentioned in fine print on the jacket for the access keys, which is easy to miss. There was no literature related to the property in the room (nor was a...

“Clean, but definitely needs upgraded/renovated.”

“Our bathroom door did not lock”

“A lot of the occupants appeared to be long term residents. Heavy deodorizer smell and very limited tv channel options. No frills, pleasant staff.”

“Nice place for the money in the area. Having a kitchen and table go a long ways for someone spending lots of time in a hotel. Was in a bit secluded area, which has its benefits. But not really walking many places.”

“The staff Outdid themselves for there friendliness helpfulness.”

“Everything was amazing, only issue we had was the spotlight a foot away from the window shining in, made it seem like daylight outside even with both blinds closed. Other than that, staff was very friendly, breakfast was good. Would stay again”

“When we were checking out, the elevators didn’t work. This was not the fault of the staff but it made checking out harder.”

“15 minutes from center city. convenient and many utilities available. Room clean up is on demand ”

“Very nice room, clean, large, and great staff.”