Hotel a Nuevo Mazatlan

“Habitación y vista hermosa”

“Our experience was not the best! First getting to access the property from the app was not easy. The link didn’t work. It took us about an hour to finally get it to work. The condo was nice but needs repairs, the beds and pillow were not comfortable, there were holes on walls and the main bed room AC started to leak with water. The staff were very nice and polite, unfortunately I cannot say that about the condo owners, some were rude. As far as the view of the ocean was great, easy access to the...

“El hotel en general es muy comodo y su personal muy atento, la alberca junto al mar es hermosa pues puedes ver los aterdeceres desde ahi y sin salir del hotel, en la playa es uno de los lugares poco concurridos por lo que es muy tranquila, y sobre todo: YA NO ESTAN LOS QUE VENDEN PAQUETES VACACIONALES FRAUDULENTOS, y esto es algo que se les agradece mucho Por lo que pueden ir con toda la confiaza del mundo. ”

“I liked it has 2 pools and was very quiet ”

“I rarely leave negative reviews, but this experience was truly unacceptable. The cleanliness was extremely poor. In the first room, the chair was dirty, there was dust on the floor, and both the bed sheets and towels were unclean. After requesting a room change, the second room was not much better — the towels were still dirty, there were oil stains on the bed sheets, and even greasy handprints on the bathroom door. Housekeeping standards here are simply terrible. Room service was incredibly...

“Nos habíamos hospedado en este hotel hace un año y tuvimos una excelente experiencia: servicio impecable y comida increíble. Aunque había pocas amenidades, se compensaba perfectamente con esos dos aspectos. En esta ocasión fue totalmente diferente. Desde la llegada, la atención en recepción fue antipática. En el restaurante de lunch pedimos nuevamente la pizza de mariscos que antes nos había encantado, pero ahora no tenía sabor, y el servicio fue muy malo, prácticamente sin atención. El servicio...

“Ideal para descansar ”

“All good”

“Buena ubicación ”

“Excelente ubicación y muy amable atención ”

“si”

“Clean, spacious and beautiful room. The staff very friendly. ”

“si”