Thank you for choosing Emerald Hotel to accommodate youMalo LahiEmerald Hotel

Thank you for your review and staying with us.

Thank you for your review. We will do better next time.

thank you very much for your positive review.Malo

Thank you for your positive review. Malo

Malo for your positive review.

Thank you for your kind review and for taking the time to do this. Malo 'aupito.

Thank you for your constructive review. Our hotel will be undergoing renovations shortly and address the same issues you raised. Malo.

Thank you, Rajesh for your kind words.Malo aupitoManagement & Staff

Thank you for your review. We will undergo renovations once the busy season ends.

Malo 'aupito for your kind words and we are very happy you enjoyed your stay with us. God bless.

Hi Stephane. We're terribly sorry that your experience with us was as your description. We would have made your 1x night stay with us to be as pleasant as if you were in a 5Star hotel if you had promptly escalated your concerns to any of our staff as we're very responsive when any of our Guests raises a concern. But you probably did not have time to as it was of essence to you given that your duration of stay was only a night. All our rooms have both hot and cold water and wifi. We would of kindly assisted instantly if you had let us know right away to ensure these concerns are promptly resolved. Again, we're terribly sorry that this was your experience whilst staying with us. We highly appreciate your constructive feedback as this will help us in a way to be more attentive and directive in the future to ensure our Guests won't ever get to feel this way. Best on your endeavors.

Thank you for your positive review. We are glad you found the experience positive.Malo 'aupitoTEAM EMERALD

Thank you for your review. We will learn from your review and address your concerns during our upcoming renovation.Malo 'aupitoTEAM EMERALD

Thank you for your review. Your comment about staff is much appreciated. We will work on the other areas of concern to improve. Malo 'aupito.

Thank you for your positive review. Do visit us again soon.MaloTEAM EMERALD

Thank you Isla for our review. We will try to do better next time. Malo

Malo Semisi for the review.

We apologize for the state of the room and the late response. We have addressed this issue already. Our sincere apolgies.

I am sorry Athol that you did not enjoy your stay with us and that our Hotel did not measure up to your standards. The Covid lock-down did not help things but we will work hard to address your concerns. I hope your experience with us does not affect your doing business with Expedia. Malo.

Thank you Mele for choosing to stay with us. Thank you for your kind words. We hope you will visit us again in future. Malo 'aupito! Management & Staff of Emerald Hotel.

Malo Kalo for the positive review. It was a pleasure having you and your husband at our Hotel. Hope to see you again on your next visit to the Kingdom.

Thank you Rebecca for staying with us. Safe travels home today and hope to see you again on your next visit to Tonga. Malo.

Thank you for taking the time to review your experience at Emerald Hotel and for choosing to stay with us. We hope you will choose to stay with us the next time in the Kingdom.

Thank you for taking the time to review our hotel. We appreciate your feedback.

Thank you for taking the time to review our hotel. We appreciate your feedback.

Thank you for taking the time to review our hotel. We appreciate your feedback.

Thank you for taking the time to review our hotel. We appreciate your feedback.

Thank you for taking the time to review our hotel. We appreciate your feedback.

Thank you Masayuki for your review. We hope you enjoyed your stay with us. Do visit us again next time you’re in Tonga. Malo ‘aupito

Thank you for your review. We will try to do better next time. Thank you for staying at our Hotel and hope you will visit us again in future. Malo 'aupito. Management & Staff of Emerald Hotel.

Malo ‘aupito for your comments. You’re very kind. It was our pleasure to serve you while you were with us at Emerald Hotel and we hope to see you again in future. Good bye for now and God bless.

Thank you for your review. We will try to do better next time and we hope you will give us another chance to do better. Malo 'aupito from Management & Staff of Emerald Hotel.

Thank you for your constructive comments. We will try to fix the issues you raised as soon as possible and we apologize for the issue with the sea view door. Thank you for staying with Emerald Hotel.