Resort e hotel con spa a Oak Creek

“The property had a lot of families with kids, which made it quite loud throughout our stay. On the first night, we had a serious issue in our room—the bathroom door locked automatically and we were unable to access it until maintenance arrived the next morning. When we called the front desk, they did not seem surprised and suggested using a paper clip to unlock the door, which did not work. We ultimately had to wait until maintenance arrived, which was both unsafe and extremely...

“There was no check in at the lodge, we had to drive to the casino and check in and drive back to the lodge. No fridge or microwave without an additional charge. Room was pretty generic.”

“All’arrivo in hotel abbiamo scoperto che eravamo stati trasferiti ad un’altra struttura (senza ben precisare il motivo, nè anticiparci la cosa via telefono/email/altro): il nuovo resort, pur essendo della medesima classificazione, si trova dall’altro lato della città (lontano da dove volevamo stare), manca di svariati servizi e non è nelle stesse condizioni di manutenzione. Avremmo apprezzato un preavviso con magari una proposta di rimborso o la scelta tra 2 strutture!”

“Nice people ”

“Beautiful accommodations in a great location.”

“The ULTIMATE Sedona retreat just so peaceful and clean and Modern the rooms are impeccable. The whole hotel feels like a spa. it’s also amazing that the spa amenities are included like the hot tub sauna and steam room. The pool is lovely too- small but great. staff go above and beyond- cruz at the front desk gave my son sparkling cider and allowed him to pick one item from the gift shop for his birthday. Would recommend 100% and we cannot wait to return.”

“I had high hopes for this place. The description said that we would be treated more than a number, as soon as we checked in, it felt rushed. There was an envelope with our name on it outside. A staff member I think came to show us where our room was again, felt rushed. In the description it said fresh fruit and snacks would be provided, there wasn’t any at all. There was a glass bottle of water, and some ice in the small fridge. Absolutely no snack, no fruit nothing. The breakfast menu gave us...