Resort e hotel con spa a Odawara

“Everything organized well! I’d like to visit there again.”

“Overall, the stay was disappointing. On the positive side, the onsen was lovely and the attendant on the ladies side was very helpful. That said, nothing is available until 3 and you have to rush to make an on-site reservation for the open air area after 3 (there was not an option to reserve prior to 3). The front desk staff provided inconsistent information on check in and was initially unhelpful in storing luggage that did not fit in the automated storage machine. Bottom line, do not arrive...

“ゆったりと温泉に浸かってゆったりと時を過ごすことができました。”

“4th time here and managed to catch a practice race luckily. Best hotel I’ve ever been to!”

“海外のお客さんが多かったです。 素敵な場所でした”

“夕方、日帰り風呂に入りに来る方が多く、駐車場、風呂ともに大混雑だった。”

“This place is awful. It is the dirtiest place I’ve been in all of Japan. Staff was even worse. No one would help us check in. You have to use a tablet that times out after you enter the info. It was truly horrible. Took 30 min to check in. Why are we replacing humans with tablets? It doesn’t work and is so impersonal. The room was gross and Old. Needs updating. Bathroom is small and dark. Boards on the patio are molded and deteriorated. Plain terrible. Way way way overpriced.”