Hotel a Sentiero Old No. 9

“The staff and management are so rude and they not friendly or helpful at all.”

“Everything about our stay was wonderful. The room was clean. Staff was very friendly and helpful. Will stay there again in the near future.”

“My stay in Boerne started with an incorrect booking that (at the beginning) the manager didn't want to change or refund. After my email to the Best Western Customer Care everything is solved. When I met the manager (after a month) he was very kind. So, good stay in Boerne... ”

“Golf course is impeccable although all other amenities plus staff service were big challenges.”

“Nice, clean. Friendly staff”

“Super easy check in, all by text. The property is beautiful and the room was very clean, modern, well decorated and the bed was SO COMFORTABLE. I would highly recommend and stay here again in a heart beat.”

“We had an awesome stay and the staff was very accommodating. The beds were super comfy and the acoustics are great as you don’t hear other guests. Would highly recommend!!”

“The air conditioner in one of the rooms didn't work”

“Clean, friendly staff Hard working lady in the kitchen”

“It just seemed dirty. The sheets smelled of mildew, felt more like a motel 6.”

“This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a "trashy carnival money grab" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included: Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water...

“Cheap and the rooms reflected the price. AC worked really well. Rest of the stay was what you'd expect for the price.”

“It was loud and the little refrigerator didn't cool the ice machine didn't work, the valet took a long time to get the vehicle even when it was called ahead of time. I think that the price was too high for the inconvenience.”

“Always a pleasure to stay here I love the staff and atmosphere.”

“Comfortable, very quiet, easy access to restaurants and stores. Easy access to get back on the road. Staff was very nice”

“Stayed for one night, clean, helpful staff, breakfast Buffett, heated pool, near I-10, gas station, restaurants.”

“The facility was totally misrepresented in Expedia. Based on the descriptions and photos and the 9.2 rating, we booked 7 nights in a “premier” room. The room we were given did not look even remotely like the photos. The “shower” was a cloth wrap around a free standing tub—away from walls with no grab bars, no place for soap/shampoo. The bathroom was a step down from the bedroom. My wife stumbled to her knees when she got up to use the bathroom at night because she missed the step in the dark....