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Recensioni per Baymont by Wyndham Orangeburg North

2.5 out of 5
Baymont by Wyndham Orangeburg North
3583 Saint Matthews Rd, Orangeburg, SC

Recensioni

6,6
Valutazione di 10 - Eccellente. 194 su 1000 recensioni" "
Valutazione di 8 - Buono. 302 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 191 su 1000 recensioni" "
Valutazione di 4 - Scarso. 161 su 1000 recensioni" "
Valutazione di 2 - Terribile. 152 su 1000 recensioni" "

6,8/10

Pulizia

7,8/10

Personale e servizio

6,2/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Denia

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Property needs to be upgraded and get better cleaning. Beds sheets had hairs and inside shower tub too. Air quality was not good due to the dirty dusty carpet in room 220. The light labs in the between the beds did not work to connect a phone charger. It was not a pleasant stay.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Denia, We appreciate your feedback and apologize for any inconvenience during your stay. Your comments will be shared with the appropriate team for review and improvement. Our goal is always to provide a clean and comfortable environment for our guests to enjoy their stay. Thank you for bringing these matters to our attention.

8/10 Buono

Tynisha

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Needs remodeling and upgrading
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Tynisha, Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to our management team for their consideration and future planning. We strive to improve our guests' experience continually.

6/10 Soddisfacente

Tom

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It is a low-middle grade hotel. Ok for a quick stop-over.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Tom, We appreciate your feedback and are glad to hear that you found our hotel suitable for a quick stop-over. If you have any further comments or suggestions, please feel free to share them with us.

10/10 Eccellente

Judy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Judy,We're thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

10/10 Eccellente

Virginia R

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
It is okay but could be a little cleaner. The outside looks abandoned.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 5 apr 2024
Hello Virginia R, Thank you for sharing your feedback with us. We appreciate your comments about cleanliness and the appearance of the hotel's exterior. We will address these areas to enhance the overall guest experience.

6/10 Soddisfacente

Charles Bruce

Mi è piaciuto: Pulizia e personale e servizio
Nice for the low price!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Charles Bruce,We are pleased that you found our hotel to be a good value for your stay. Our team aims to provide a comfortable experience for all our guests. Should you have any further feedback or suggestions, please do not hesitate to reach out.

6/10 Soddisfacente

Christopher

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very dated facility. In dire need of a makeover. Not what we expected of a Windham…Location is fine, right off highway and next to a chick fil a….. Very nice staff member checked us in.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Christopher, We appreciate your feedback regarding your recent stay with us. We are pleased to hear that you found our staff member welcoming. Our convenient location near the highway and local amenities is enjoyed by many of our guests. Your comments have been duly noted for future considerations.

2/10 Terribile

Ray

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This was the worst hotel I've ever stayed in, the room was run down and stank to high hell, the light switch didn't work and the bathroom was nasty, furniture and carpet stained yuk
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Ray, We're sorry to hear about your recent experience at our hotel. We take guest feedback seriously and will share your comments with our team for review and improvement. Your comfort and satisfaction are important to us, and we strive to provide a pleasant stay for all our guests.

4/10 Scarso

Carlyle

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room was large and comfortable but needed cosmetic upgrades. We could not use the shower because there was no way to turn the shower head on. There was a pipe for the water but no faucet on the pipe and no way to turn on the shower head. The mini fridge didn't work and the cover on the back of the toilet was not the right fit for the toilet. We spoke to the clerk at the desk who took our information and said the manager would contact us about getting a refund. The manager never contacted us. Glad we had only needed the room for one night as we were just passing through.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Carlyle, We appreciate you sharing your experience with us. We apologize for the inconveniences you faced and thank you for bringing them to our attention. Our team is dedicated to addressing and improving our guests' experiences. For any further assistance or concerns, please feel free to contact our management team directly. Thank you for choosing to stay with us during your travels.

8/10 Buono

ANGEL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have no complaints. Came in was greeted well and that’s was it. Check was smooth and slept good.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello ANGEL, We are delighted to hear that you had a smooth check-in experience and a good night's sleep during your stay with us. If you have any suggestions for how we can enhance your next visit, please feel free to share them with us. Hope to welcome you back soon!

10/10 Eccellente

Dominique

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 20 feb 2024
Hello Dominique,We are delighted to hear that you had an exceptional experience during your stay with us. We hope to welcome you back soon for another wonderful visit!

10/10 Eccellente

Nyesha

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Nyesha,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Soddisfacente

Denise

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Motel status
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 3 feb 2024
Hello Denise,Thank you for choosing to stay at our hotel. We appreciate your rating and are glad that you chose to stay with us. If you have any feedback or concerns about your stay, please do not hesitate to reach out to us directly. We value your input and would like to address any issues you may have experienced. We hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Elaine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stop on our way down to Florida
Good place to stay, convenient on and off the highway. Reasonable price.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Hello Elaine,Thank you for choosing our hotel for your recent stay! We're glad to hear you found our location convenient and our prices reasonable. We strive to provide a comfortable and affordable experience for all our guests. Please feel free to reach out if there's anything else we can assist you with.

2/10 Terribile

Garlin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Horrible place!
It was so loud. They were having a party in one of the rooms and people kept running up and down the hallway and for someone who had to get up early and drive for 9 hours was horrible. Will NEVER stay here again!!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Garlin, We sincerely apologize for the disturbance caused by the noise during your stay. We strive to ensure a peaceful environment for all our guests and regret that we fell short on this occasion. We appreciate your feedback and will address the issue with our team to prevent similar incidents in the future. Thank you for bringing this to our attention and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

6/10 Soddisfacente

William Shawn

Viaggio con la famiglia
Rooms
Best in the room would not stay on. Keep flipping the GFC switch. We had to constantly reset it. No room service the entire weekend. Ice machines were out of order. Customer service not very friendly.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello William Shawn, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with the room's amenities and the availability of room service. We appreciate your patience with the GFC switch and the ice machines. Our team strives to provide exceptional customer service, and we regret any shortcomings you encountered. We value your patronage and hope to have the opportunity to host you again in the future.

4/10 Scarso

Nancy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Nancy, We're sorry to hear that you didn't fully enjoy your stay. We encourage you to reach out to our hotel directly to share any specific feedback you may have, as we always strive to provide the best experience for our guests. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.

8/10 Buono

ron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello ron, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

4/10 Scarso

Leela

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Leela, We're sorry to hear that you didn't have a great experience at our hotel. We value your feedback and would appreciate it if you could reach out to us directly to discuss any concerns or issues you may have encountered during your stay. We want to make sure we address these to improve our services for future guests.

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall good value if discounted.
It was fine. We were in the back of the hotel, and it is very near train tracks, so there was some noise to deal with. No elevators, but only 2 floors. Free breakfast was very good, including hot choices. Older property, but kept up reasonably well. We happened to have a discount that was a little more than half-off the walk-in rate, so a decent value for that amount.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Michael,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the train noise. We appreciate your understanding regarding the lack of elevators in our two-story property. It's great to hear that you enjoyed our complimentary breakfast, especially the hot options. Our team works diligently to maintain the property to ensure a pleasant stay for our guests. We hope you consider staying with us again in the future.

2/10 Terribile

Laure

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely disgusting room. Damaged light, bathroom light barely works, everything filthy, walls damaged.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Laure, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will ensure that our maintenance team addresses the issues you mentioned. Please feel free to reach out to our management team for further assistance.

8/10 Buono

Marilyn

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Marilyn, Thank you for choosing our hotel for your recent stay. We hope you had a pleasant experience with us. If you have any feedback or further comments about your stay, we encourage you to reach out to our hotel directly. We value your input and look forward to serving you again in the future.

10/10 Eccellente

Theresa

Mi è piaciuto: Pulizia e servizi
The room was efficient and service was quick.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 5 dic 2023
Hello Theresa,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our room efficient and our service quick. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Jim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would definitely stay again. Friendly staff, clean property. Room was nice and clean and everything worked. Maybe not the newest stuff in the rooms but not important. A
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Jim,Thank you for choosing our hotel for your stay. We are delighted to hear that you found our staff friendly and our property clean. We appreciate the feedback and hope to welcome you back in the future.

4/10 Scarso

Steven

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Noisy people in the parking lot kept us up
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Steven, We apologize for any disturbance caused by other guests during your stay. Our team strives to maintain a peaceful environment and we encourage guests to notify us immediately so that we can address any noise concerns promptly. If you have any further feedback or questions, please feel free to reach out to our management directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Buono

Catherine

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Catherine, We appreciate you choosing our hotel for your stay. We apologize if there were any issues that affected your experience. We encourage you to reach out to our hotel directly so that we can address your concerns. We value your feedback and hope to have the opportunity to provide you with an improved stay in the future.

8/10 Buono

Taunjanese

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 16 nov 2023
Hello Taunjanese,Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and apologize for any inconvenience you may have experienced. Our team strives to provide exceptional service, and we regret that we did not meet your perfect 10 expectations. We hope to have the opportunity to welcome you back in the future.

8/10 Buono

Phyllis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was nice enough, I could see some updates but a complete remodel would do it good. Nice bed and shower. Good location b
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Phyllis,Thank you for your feedback on our hotel. We're glad you found the bed and shower to your liking, and our location convenient. We appreciate your suggestion for a remodel, and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

Deborah

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Deborah,Thank you for your high rating! We are thrilled to hear that you had an amazing experience at our hotel. Your satisfaction is our top priority and we appreciate your feedback. Please feel free to share your positive experience with others and we hope to welcome you back soon for another outstanding stay.

6/10 Soddisfacente

Cella

Viaggio con la famiglia
Nothing
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 9 nov 2023
Hello Cella, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any further concerns, we recommend reaching out to our management team directly. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Eccellente

Lamar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 9 nov 2023
Hello Lamar,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.

2/10 Terribile

Jeremy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property is outdated and unkept. Mold in the room and bathroom.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 9 nov 2023
Hello Jeremy, Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and property maintenance seriously and appreciate you bringing this to our attention. We encourage all guests to contact management directly with any concerns to ensure they are promptly addressed and resolved.

4/10 Scarso

Deloris

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Trash hotel!
Filthy hotel. I left in the middle of the night after seeing multiple bugs. Gives you roach motel on a scary movie vibes. I dont recommend to anyone.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 3 nov 2023
Hello Deloris, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Soddisfacente

Cody

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was run down but clean. My shower curtain rod was literally falling out of the wall.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Cody, Thank you for sharing your experience at our property. We appreciate your feedback and are glad to hear that you found the hotel clean. We apologize for the inconvenience you encountered with the shower curtain rod. Our maintenance team has been notified to address this issue to prevent it from happening in the future. We value your input and hope to have the opportunity to serve you better in the future.

2/10 Terribile

Erick

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Overall pretty bad. Not clean at all. Mold in the shower, dirt in the bed, hair on the towels, carpet filthy. Smell of mildew and pee.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Erick, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments and will make sure to address these concerns with our Housekeeping team to ensure a better experience for our guests in the future.

8/10 Buono

Henry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our first room had blood on the sheets in the bed
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Henry,We deeply apologize for any inconvenience caused. Our housekeeping team will ensure this is addressed immediately to maintain our high standards of cleanliness. Thank you for bringing this to our attention.

6/10 Soddisfacente

Patrice

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Patrice,Thank you so much for your exceptional rating! We strive to provide the best possible experience and are thrilled that we exceeded your expectations. We look forward to welcoming you back soon!

4/10 Scarso

Jackqueline

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not worth the money.
Room has bugs in it. AC where plugged into outlet, outlet is pulled out of wall. Bath tub water dripping. Musty smell when opening door. Outlet/usb connection partially busted and one each of outlet/usb non working. Backup latch for security fastened but has been ripped off previously. Would not take off socks due to live bugs in room. Nice plastic shutters for window though for full privacy.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello Jackqueline ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Soddisfacente

Deborah

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 18 ott 2023
Hello Deborah, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. Please let us know how we can improve your experience in the future.

10/10 Eccellente

Lori, Bloomington

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Lori,Thank you for giving us a perfect rating! We are glad to hear that you had a great experience during your stay with us. We strive to provide excellent service to all our guests, and it is rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our priority, and we hope to welcome you back in the future for another exceptional stay.

4/10 Scarso

Randy

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 13 ott 2023
Hello Randy,Thank you for your positive rating! We're glad to hear that you had a great experience at our hotel. We hope to welcome you back soon!

6/10 Soddisfacente

jacquelyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
When I tried to enter my room the key wouldn't Thd door wasn't closed. It was alrwady opened. I pushed it open. My husband and I looked around in the room. Thankfully we didn't have any of our belongings in there. I told the desk attendant at checkout. She gave the card to call management.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 9 ott 2023
Hello jacquelyn,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Eccellente

Darlene

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 7 ott 2023
Hello Darlene,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Scarso

Steve

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very old property, smelled like animal pee inside room.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 5 ott 2023
Hello Steve ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terribile

Jim

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 27 set 2023
Hello Jim, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terribile

Alejandro

Viaggio di coppia, Viaggio di lavoro
Muy sucia, nos fuimos en menos de 20 minutos y no nos reembolsaron nuestro dinero
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 27 set 2023
Hello Alejandro, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Soddisfacente

Reanna

Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 13 ott 2023
Hello Reanna, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Soddisfacente

Phern

Non mi è piaciuto: Personale e servizio
Not recomended
We don't understand how Baymont rates as many stars as they have. The service was less than average, the a/c was not on in the room, and the refrigerator was unplugged. They were not ready for us to check-in even though we had reservations.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 18 set 2023
Hello Phern,Thank you for sharing this experience with us. We truly value you feedback with regards to our service and room. We appreciate you taking the time to share your experience.

8/10 Buono

paulia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just OK
Property is older and has much more potential than it is given. Overall for what we needed it was good enough. Pros; Beds were clean, the AC was in working condition and it had hot and cold water for a shower. Cons; the room had visible dust and cobwebs, meaning they had been neglected for some time. The area has a lot of consistent humidity therefore rust I am sure is a constant battle, one that the property is losing. Rust on the window seals, the AC unit vents at first glance I was convinced it was something worse, but after a closer look, just a lot of different colors and stages of rust. Towels were clean but threadbare and mismatched. The pool had water in it but the sign said Pool Closed the whole time we were there. The water was clear, the only visible problem was leaves and a small amount of dirt on the bottom. Nothing to the customer's eyes that a little TLC could not have remedied. As stated above for our needs, a quick overnight on a 3 day drive to our destination.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 19 set 2023
Hello paulia ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Buono

Dayl

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
not the grand Hyatt
i did not expect the grand Hyatt hotel, but for the price the room was good/good fridge, comfortable bed, hot water and working AC.
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 17 set 2023
Hello Dayl,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our bed and your insights regarding our price. We hope to see you again and that you will be truly impressed with our continued improvements.