Hotel vicino a Organizzazione non profit Heritage Sandy Springs - Atlanta

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“Clean”

“The pool was dirty; a glass bottle had been shattered and some got in the pool, but it wasn’t closed. I cleaned up what I could and warned others to not step where the glass shards were located. Our fridge broke and it was replaced, but we had to throw away food. Night staff could not be bothered for anything and treated these issues with disdain. The room smelled horrible and when I mentioned it upon check-in, a member of staff came unannounced and without knocking into the room with just...

“Great stay! Would definitely stay again’”

“Great customer service and a very clean property”

“Pull down bed dirty upon arrival , toilet and tub had massive back up so I couldn’t use to restroom the first day.Limited towels ! I was told that the hotel staff had to clean more towels so we had 2 small wash clothes the entire 3 days . Unacceptable ! No manager available during the weekend so I had to wait for a response only to receive $50. Not acceptable! Filing a dispute immediately because of the lack of sympathy on your part . Room was $358! 2 nights. The pool however was nice and I do...

“Excellent hotel. Lovely front desk services. Room very clean.”

“The staff was extremely friendly and helpful. Breakfast wasn’t great. Our room had a spatula that was melted and unusable, I asked for a new one to cook my son breakfast. It took over two hours for house keeping to bring one. All the dishes were put away dirty, I had to rewash everything! I put all the washed dishes in the dish washer to dry and when housekeeping came they just put the pan we cooked bacon in, in the dishwasher and turned it on. They didn’t rinse it or anything before hand. The...

“Clean room”

“i love it”

“This place is so much like home from the staff to the guest. I can rave and rave about how great of a property this is and just my appreciation to them always helping and making my stay a priority. Sad I’m leaving honestly but hopefully something works out and I can come back.”

“Room was not updated carpets nasty room is yellow from smoking parking lot is dangerous do not stay here!”

“The hotel is not maintained at all - it smells terribly in the hallways, most of the furniture in the room is broken, there is mold in the bathroom and moldings falling off. There are no shampoo or body wash in the bathroom, only a piece of soap. Furthermore, there is no iron in the room, and the staff refused to allow to borrow one from the reception. I made a mistake of booking this property due to the proximity to my meetings that day, but would not recommend anyone to get anywhere close to...

“n a”

“Beautiful and accommodating”

“Everything was perfect. Staff was very friendly and helpful.”