Vista aerea

Recensioni per Barefoot Suites

3 out of 5
Barefoot Suites
2750 Florida Plaza Blvd, Kissimmee, FL

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 1003 su 1591 recensioni" "
Valutazione di 8 - Buono. 418 su 1591 recensioni" "
Valutazione di 6 - Soddisfacente. 106 su 1591 recensioni" "
Valutazione di 4 - Scarso. 34 su 1591 recensioni" "
Valutazione di 2 - Terribile. 30 su 1591 recensioni" "

9,2/10

Pulizia

8,8/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Maurizio , milan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kissimmee 2015
Residence in fantastic condition. Safe, clean , big rooms with all needs & confortable ( washing machine and drier included) when I'll have chance to be back in USA I'll stay there for sure

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Ottimo perché vicino ai parchi
Camera con molti comfort, secondo letto distrutto, vicino alle migliori attrazioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grazioso ben posizionato rispetto ai parchi
Soggiorno di 3 notti piacevole in zona tranquilla a pochi chilometri dai parchi Disney (magic kingdom, epcot...)

10/10 Eccellente

Denise

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
.
Soggiorno di 18 notti a marzo 2024
Risposta di Management, il giorno 16 apr 2024
We're thrilled to hear that you had such a fantastic experience during your stay! Thank you for taking the time to share your positive feedback with us. We strive to provide exceptional service and amenities to all of our guests, and we're delighted to see that reflected in your review. If you ever find yourself back in the area, we would love to welcome you back for another wonderful stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you again for choosing to stay with us!

8/10 Buono

Bruce

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice and handy to Old Town for a stroll at any time. Friendly staff and a clean, cozy property.
Soggiorno di 7 notti ad aprile 2024
Risposta di Management, il giorno 10 apr 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our property convenient for exploring Old Town and that you appreciated our friendly staff and clean accommodations. We strive to provide a cozy and welcoming environment for our guests, and we're glad to know that we succeeded during your stay. We hope to have the pleasure of welcoming you back again soon for another enjoyable visit!

8/10 Buono

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
We stay here each year. Its a great location for going to Old Town & its nicely centralized to many area activities.
Soggiorno di 4 notti ad aprile 2024
Risposta di Management, il giorno 9 apr 2024
Thank you for your continued patronage and for taking the time to share your positive experience with us. We're thrilled to hear that you enjoy staying with us each year and that our location and centralized amenities suit your needs. Your satisfaction is our utmost priority, and we look forward to welcoming you back for many more enjoyable stays in the future.

10/10 Eccellente

Yves, Rouyn Noranda

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Bien situé et près de Old Town, bel endroit idéal pour des vacances en famille
Soggiorno di 7 notti a marzo 2024
Risposta di Management, il giorno 1 apr 2024
Merci d'avoir choisi de rester avec nous et d'avoir pris le temps de partager vos commentaires positifs. Nous sommes ravis d'apprendre que notre emplacement près de la vieille ville répondait à vos besoins et que vous avez trouvé notre logement charmant et idéal pour des vacances en famille.Garantir à nos clients un merveilleux séjour est toujours notre priorité absolue et nous sommes ravis de savoir que nous avons répondu à vos attentes.Nous espérons avoir l'occasion de vous accueillir à nouveau pour un autre séjour agréable dans le futur.

8/10 Buono

Angela

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Close to old town , small quiet area .... room had full size kitchen .....
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 1 apr 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location near Old Town and the peaceful atmosphere of our property.It's fantastic to know that you found your room with a full-size kitchen to be accommodating for your needs. We strive to provide all the comforts of home to our guests, and we're glad that this aspect of your stay met your expectations.Should your travels bring you back to the area, we would love to welcome you again for another enjoyable experience.

6/10 Soddisfacente

john

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
well as a vip I was let down by the way we were not given our upgrade to the perks. when I called to speak about my concern everyone acted like my business didnt matter. the front desk did not give my upgrade because the people waiting for others not to arrive were given the upgrade because they had to wait to check in. Not my fault and bad business to tell me that I can be asked to leave .
Soggiorno di 3 notti a marzo 2024
Risposta di Management, il giorno 1 apr 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for any disappointment or inconvenience you experienced during your recent stay, especially as a valued VIP guest.We strive to provide exceptional service to all our guests, and it is regrettable to hear that we fell short of meeting your expectations on this occasion. Your feedback regarding the handling of your upgrade request and the response from our team is concerning, and we will be addressing this internally to ensure that such incidents do not recur in the future.Please rest assured that your feedback is taken seriously, and we are committed to improving our service standards. We value your loyalty and hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.

6/10 Soddisfacente

Patricia

Viaggio di coppia
Mi è piaciuto: Pulizia
The beds are horrible. We had a one bedroom Queen and while the bed frame was a queen, the bed fell short by 2-3 inches all around. The pull out couch was bigger but the mattress was so worn you could feel the springs. The pool area is nice but the hot tub was barely warm. the adjoining room doors let in ALOT of noise. We had people with kids who woke us between 530-600am. We complained after two mornings and it got better. The condos are spacious and clean with a large screened balcony. The pond on the property was really neat. We saw alligators, turtles, water snakes and deer!
Soggiorno di 10 notti a marzo 2024
Risposta di Management, il giorno 25 mar 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the spacious and clean condos, as well as the large screened balcony and the natural surroundings of our property.We apologize for the discomfort you experienced with the beds and the pull-out couch. Ensuring our guests' comfort is important to us, and we'll certainly look into improving the quality of our bedding to provide a better sleep experience.Regarding the noise from adjoining rooms, we're sorry for any inconvenience caused. We appreciate your feedback, and we'll take steps to address this issue to ensure a more peaceful stay for all our guests.We're also sorry to hear that the hot tub temperature did not meet your expectations. We'll investigate this matter further to ensure that all our amenities are functioning properly.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 Eccellente

Billie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean & quiet with lots of space. No baking sheets for the oven. Had a tiny issue with the keycards not working, maintenance came and fixed it really quickly.
Soggiorno di 4 notti a marzo 2024
Risposta di Management, il giorno 25 mar 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found your stay clean, quiet, and spacious.We apologize for the inconvenience regarding the baking sheets for the oven. We will ensure that our kitchen amenities are fully stocked to meet the needs of our guests in the future.However, we're pleased that our maintenance team was able to promptly resolve the issue with the keycards. Ensuring a seamless experience for our guests is a top priority for us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

10/10 Eccellente

john

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
place is qlways awesome
Soggiorno di 3 notti a marzo 2024
Risposta di Management, il giorno 15 mar 2024
Thank you for your kind words! We're thrilled to hear that you find our place consistently awesome.Ensuring that our guests have a fantastic experience each time they stay with us is our top priority, and we're glad to know that we've been able to meet your expectations.We appreciate your continued support and look forward to welcoming you back for many more awesome stays in the future!

8/10 Buono

Katia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
This villa was pretty old. The room smelled a bit, and the bathroom cabinets were broken at the bottom. This room in particular needs a bit of renovation. I’ve stayed here before, in a two bedroom villa and it was amazing! Other than that, I had no issues with anything.
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 12 mar 2024
Thank you for your feedback, we will share this information with our maintenance team.We hope to welcome you back in the near future!

2/10 Terribile

Jessica

Soggiorno di 2 notti a febbraio 2024
Risposta di Management, il giorno 26 mar 2024
Thank you for sharing your feedback with us, although we're disappointed to hear that your experience fell short of your expectations. Thank you for your time, and we hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Catharine, Stratham

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property was clean, quiet and comfortable and walkable to the convention center
Soggiorno di 2 notti a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for providing your feedback, we are delighted to know that enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Teresa

Viaggio con la famiglia
Mi è piaciuto: Servizi
This was a wonderful place to stay for 4 people. Clean and quiet. The kitchen was well stocked. Beds were comfortable. Would definitely recommend to others. The price was right as well.
Soggiorno di 4 notti a febbraio 2024
Risposta di Management, il giorno 7 mar 2024
Thank you for providing your feedback! We are delighted to know you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 Eccellente

john

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
they really honor platnum members here
Soggiorno di 2 notti a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for rating us a 5 out of 5, we are delighted to know that enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Buono

sharon, Monroe

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
nice and clean,very quiet
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for providing your feedback, we are delighted to know that enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Yves, Rouyn Noranda

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Très bel endroit bien situé et le personnel est très gentil
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 6 mar 2024
Thank you for providing your feedback, we are delighted to know that enjoyed your stay and gave us a 5 out of 5. We look forward to welcoming you back in the near future!

10/10 Eccellente

Sherry, Dunedin

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Every thing about the stay was great, the location, staff, room
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

8/10 Buono

Deodat

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Accessibility to activities within walking distance
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Dean, Markham

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very well kept units Spacious and clean. They are a little dated but many are being renovated and look very nice
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

6/10 Soddisfacente

Natalee

Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Alberto

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

John

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property was great. Check in was amazingly fast and no issues whatsoever.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Daryl

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We enjoyed our stay at Barefoot Suites. Very quiet and welcoming place to stay. Our family liked how we could walk across the way to a family friendly space of restaurants, entertainment, and shopping. We would definitely recommend staying here, especially those with family and want a home-feeling place to stay.
Soggiorno di 6 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Kissimmee YES!
Apartment style property Great for family! Nice property, very good location, and friendly staff
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Robert, Ft Pierce

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

NURIA

Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

8/10 Buono

Robert, Ft Pierce

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Seems 2 properties managed out of same reception and in both have no ability to do reservations. Merely to check you in and out. Even within that situation, staff very helpful and extremely friendly.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

8/10 Buono

Curtis

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good location for most of our needs. The rooms were clean and spacious and the furniture and beds were typical of most places. The internet was poor and there were firewalls in place to prevent gaming and streaming.
Soggiorno di 9 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Matthew

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Lisa, Pearl River

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was big and with full kitchen. All was very cleaned, a bit old but not bad. Walkable area and no so far in car to Disney attractions and malls.
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Fun Spot
Comfortable stay and nearby many places to shop, eat and have fun!
Soggiorno di 4 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Cynthia, Miami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice family place to stay
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

EDWARD

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

JEAN

Viaggio con la famiglia
Family weekend
Stayed with the family here for a 3 day weekend. Room was great with plenty of room and very clean and comfortable! Close to Old Town and Fun Spot which we love. Will definitely be staying here again!
Soggiorno di 3 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Pedro

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Exelente estancia todo super limpio! Todo en Exelente condición muy familiar y tranquila el proximo año ya planeo para volver....por mucho mi favorita!
Soggiorno di 5 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

8/10 Buono

Bernadette

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
2 bedroom stay
The two bedroom needs two beds in the 2nd bedroom. Other than that, the place is fine.
Soggiorno di 4 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia e comfort della camera
Barefoot suites
Easy checkin and out.gated property.room was clean, spacious and very comfortable.screened balcony was awesome watched the deer every evening.across the street from Old Town can walk over for dinner and or snacks.
Soggiorno di 3 notti a dicembre 2023
Risposta di Management, il giorno 22 feb 2024
Thank you for providing your feedback from your recent stay and look forward to welcoming you back in the near future!

10/10 Eccellente

Stevie Ray

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Management, il giorno 5 dic 2023
Thank you for taking the time to leave a perfect 10 out of 10 review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide the best possible experience for our guests, and we're delighted to see that reflected in your feedback. We appreciate your positive comments and hope to welcome you back for another fantastic stay in the future.

8/10 Buono

Dawn

Not great
Room needs repairs. No shelves in cupboard. Water damaged cupboards. Bath was dirty and smelt of drains. Stayed there many times before and getting worse each time.
Soggiorno di 2 notti a dicembre 2023
Risposta di Management, il giorno 5 dic 2023
We sincerely apologize for the issues you encountered during your recent stay. It is disheartening to hear that the room did not meet your expectations, and we appreciate your loyalty as a repeat guest. Please rest assured that your feedback has been shared with our maintenance and housekeeping teams to address and rectify the issues promptly. We are committed to providing a comfortable and enjoyable experience for all our guests, and we will take immediate steps to ensure the necessary repairs and improvements are made. We value your continued patronage and hope to have the opportunity to regain your trust during your next visit.

10/10 Eccellente

Rosa

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 4 dic 2023
Thank you for taking the time to leave a perfect 10 out of 10 review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide the best possible experience for our guests, and we're delighted to see that reflected in your feedback. We appreciate your positive comments and hope to welcome you back for another fantastic stay in the future.

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The building itself and room was like new and very clean. The room had a good view and was well appointed with everything needed for our stay. The downside was the furnishings; the chairs in living room we very outdated, dirty, and uncomfortable and should be recliners. The beds/mattresses in both rooms were also old and uncomfortable. The master bedroom bed was way to firm and the second bed had very little support. The master bath shower needs to have a wand not a showerhead as its impossible to turn on without getting sprayed by cold water and add more shelving in shower as well. However, the sofa bed was excellent. That said, we will be back next year!
Soggiorno di 3 notti a novembre 2023
Risposta di Management, il giorno 28 nov 2023
Thank you for taking the time to share your detailed feedback. We are delighted that you found our building and rooms to be well-maintained, with a good view and all necessary amenities. However, we regret that some furnishings did not meet your expectations, and we appreciate your suggestions for improvement. Your comments about the master bath shower and the need for additional shelving are duly noted.We're thrilled to hear that you plan to return next year, and we look forward to the opportunity to welcome you back for another enjoyable stay.

10/10 Eccellente

Danny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Muy limpia,cuartos expectaculares a precios razonables
Soggiorno di 8 notti a novembre 2023
Risposta di Management, il giorno 27 nov 2023
Thank you for taking the time to share your perfect 5/5 experience! We're delighted to hear that your stay met or exceeded your expectations. Our team works hard to provide exceptional service, and your positive feedback is truly rewarding. We look forward to the pleasure of hosting you again in the future and providing another outstanding experience.

2/10 Terribile

Kayla

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property was horrible. I would not recommend to my worst enemy! First I called to make sure our room would be ready and they gratudeed it was available and ready and it was not so we had to wait an additional two days until our room was ready. Very dirty and appliances didn't work, bed was extremely uncomfortable, squeaky and unsteady. TVs barely worked and hanging off the walls, ice maker dirty and slimy. Bathtub was falling apart (whole side of tub falling off out of nowhere), no toilet paper and refused to bring us any until the next day, no soap, multiple light bulbs out, no one at the front desk for help and housekeeping was a joke. Also multiple issue with the cards to get in to the room, constantly not working or being shut off. We were told we would be refunded for two days due to the inconvenience of not having our room available and have yet to receive anything, also called the hotel multiple times no one answered and no supervisor present ever, and spoke to expedia but no one is unable to help. We also checked out a day early due to all the issues and still have not been refunded for that either. I'm highly disappointed in this hotel and expedia. This was our first family vacation and this place absolutely ruined it. Beware of this place and stay far away!
Risposta di Management, il giorno 22 nov 2023
We sincerely apologize for the numerous inconveniences you experienced during your stay at our property. It is disheartening to hear that your first family vacation was marred by such a disappointing experience. We deeply regret the issues with your room availability, cleanliness, and the functionality of various appliances. Your detailed feedback is invaluable, and we assure you that we are thoroughly investigating each concern to address and rectify them promptly. We would like to extend our sincerest apologies.

10/10 Eccellente

James

Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 21 nov 2023
We're thrilled to receive your perfect 5 out of 5 rating! It's wonderful to know that you had an outstanding experience, and we're grateful for your high praise. We look forward to the opportunity to host you again and provide you with another excellent stay in the future.

8/10 Buono

christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Nice place
Would have given 5stars except located across from major attraction, which was expected but one ride had squealing tires constantly and made rest/sleep before 11pm challenging. But property and staff are great
Soggiorno di 4 notti a novembre 2023
Risposta di Management, il giorno 17 nov 2023
Thank you for sharing your feedback with us, and we're delighted to hear that you found our property and staff great. We apologize for the challenge posed by the noise from the nearby attraction, particularly the ride with squealing tires, which impacted your rest and sleep. Your understanding is appreciated, and we acknowledge that this is an aspect beyond our control. If you have any specific suggestions or preferences for future stays, please feel free to share them with us. We value your insights and hope to have the opportunity to welcome you back for an even more enjoyable experience. Safe travels, and thank you for choosing us!

10/10 Eccellente

JONI

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was a nice place in a great location. Only complaint was it is not very handicapped friendly when it comes to the side walks. There is no way to get a wheelchair on the side walk when going out of the gate so you have to be in the road and some one has to go to the car gate and put in a code for the gate to open to get out if you are in a wheelchair. The sidewalks need to be handicapped accessible.
Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 13 nov 2023
Thank you for providing you feedback, rest assure we will look into this matter. Thank you and we look forward to welcoming you back in the near future!