6/10 Soddisfacente
Krystal
7 ott 2025
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff was friendly. However, I expected more for room that booked. I requested to change rooms due to the door having issues and the key sensor was broken. In the new room there were stains on the furniture, the shower did not have a place to put hygiene products, there were areas in the room that looked unfinished, the mini fridge did not work (food I had spoiled) and there was hair on bedding. I requested the bedding to be changed. Housekeeping changed the bedding. However the way it was done raised a level of concern. The bedding was placed on the furniture while changing. That I did not like. The roof top view was facing the highway, not much scenery. The lobby area was nice. The elevators were extremely slow as well. The hotel was in a convenient location for dining and shopping. Overall, I expected more of a luxury experience based on the pictures provided. I did not like that I not only had to pay for my stay in its entirety when I checked in as well as a deposit fee. Given the things that were wrong with my room, a courtesy discount was not offered. Not sure that I would patronize again.
Krystal
Soggiorno di 2 notti a settembre 2025
