2/10 Terribile
Collette
Viaggio con la famiglia
24 feb 2026
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dirty rooms, our door was broken, could tell it was kicked in at somepoint, once closed you could see outside, elevator broken, beds are soo old they have body part indents in them, sheets were stained. Not a Safe area. Pool was filthy dirty. We left as didn't feel safe. Pics of this place on expedia App are very misleading. We got to the hotel at 11:00 a.m. check in not til 3pm qhich we were OK with epm xheck in as we were headed to lunch anyway, just needed a place to put our luggage!! However the clerk stated although my room was ready if I wanted to put my luggage in before 3pm I would have to pay $35 USD as we were not able to leave our luggage at front desk as they had NO ROOM for luggage. So I was forced to pay early checkin, we hust dropped off our bags went to lunch game back & noticed the room not fit to stay in as stated above. I had to fight for a refund of the $35 USD early check in fee, plus I lost the cost of the room, which our safety is more important than the $ for the room. However, will talk to Expedia for a refund!! Not as represented on their site. Not same pics at all that are advertised online.
Collette
Soggiorno di 1 notte a febbraio 2026
