2/10 Terribile
Mandy
Viaggio con famiglia e bambini piccoli
1 ago 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would not recommend staying here.
At check in we were given no information regarding the hotel. ( pool opening and closing time, breakfast time, where the elevator is...)I was litterly handed the key card and was told "your room number is ___".
The hallways smelled, carpets were very stained and duct tape was used to hold wall corner protectors on.
Our room floor was clearly not cleaned and our feet got dirty walking on the floor leading to dirt in the bed.
Private swim lessons were happening in the tiny pool which prevented the children from using the pool as the pool is not large enough for lessons and play swim to be happening at the same time.
At check out I waited a good 5-10 minutes for the reception to actually come to the front desk as he was to busy chatting with another coworker (and he was I was waiting). While I was waiting a man came into the hotel and was waiting a good distance away from me. When the reception finally came, he walked right in front of me to the men standing and asked him if he was checking out. He completely ignored me and it was obvious the other man and myself were not together and I was waiting infront of the reception desk and this man was not.
Once the man was helped the reception ignored me walked away and entered the reception area. I then had to say that I was not with the man and that I wanted to check out. I got absolutely no respect or care from the man at reception.
Apparently being a female without a man at this hotel does not earn
Mandy
Soggiorno di 2 notti a luglio 2025