The internet never worked for us, even though the staff promised twice to send a technician to the apartment. When we checked in, we were charged NOK799 extra for the cleaning service. The charge did not appear on the price page before we made a non-refundable reservation, even though the staff insisited that the extra charge was shown on the page in fine print. With the cleaning charge, hairs left over from the previous tenants were still found in the apartment. We were able to watch apartments across the street all the time because there was no curtain or shade in the bedroom. The electricity panel jumped within a minute after we turned on a movable heater provided in the apartment. It left us in the dark for more than 30 min before the staff came. The thermal control of the apartment was out of use and the room temperature was below 20 Celsius in the night. However, we were afraid of using the heater again to avoid the electricity jump, which would spoil our food in the refrigerator. The heater was finally turned on at ~7 am in the morning on the day we were about to leave, since it was quite cold. However, the electricity panel jumped right away. We were not able to use our key to access the electricity panel room for re-setting, against the claim the staff made that the key should work. The staff never came to re-set the electricity before we left at 11 am. So, we could not use the kitchen and not even make a cup of hot tea or cofee to warm up.
