Gentile Pierpaolo, La ringraziamo per averci recensito con ottimo punteggio. Grazie di cuore torni a trovarci!

Gentile Riccardo, La ringraziamo per la positiva recensione e il buon punteggio riservatoci. Speriamo di accoglierLa nuovamente in futuro. Saluti

Carissimo Sig. Enzo grazie per averci recensito con punteggio positivo esprimendo apprezzamenti nei riguardi del personale , del servizio pulizie e ristorante. Nostro obiettivo regalare agli ospiti una bella esperienza. Ci spiace e ci rammarichiamo per la svista durante le colazioni, ce ne scusiamo. Certi di rivederLa nella prossima occasione porgiamo Cordiali saluti

Gentile Ospite che piacere ricevere la Sua approvazione con voto massimo! Grazie

Grazie Luca! Cerchiamo sempre di fare il più possibile per rendere i nostri Ospiti felici di averci scelto. Siamo entusiasti di avervi offerto un ottimo servizio. Alla prossima!

Dear Guests many thanks for this kind review you underlined our key points which make a difference! very much glad you enjoyed your stay with us. Look forward to your new visit! Regards

Dear Greg, we would like to thank you for having appreciated your stay! It seems you had a great time here at the Ostuni Palace Hotel! Best regards and wishes

Dear Arie thanks for your review, we are sorry you were unhappy and the overall impact to Hotel was disappointed because did not match your expectations. We know, descriptions were misleading, so sorry about that. We'd like to know what went wrong.best regards

Dear Ruedi, we thank you for sharing your positive opinion. Coma again to visit us!regards

Dear Adriano we thank you for sharing your positive opinion. Come again to visit us!Regards

Many thanks for your preference and appreciations. Regards

Hello Mr. Silveira, thanks for sharing your feedback. Given the low rating we'd like to know if there was anything that disappointed you in any way. You opinion is important for us to improve everyday. Kind regards

Dear Kellya big thank you for this great review which repays us for all the commitment we every day dedicate to our work.The Staff cares about every customer's request or need and is supportive with efficient service. Thanks for underlining. Warm regards

Hello Monica thanks a lot for your positive feedback, we very much committ ourselves everyday to let the Guests enjoy a good break with us. Look forward to yout next visit!! regards

Danke, dass Sie sich für uns entschieden haben! Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben

Hello Jose thanks a lot for your positive feedback, we very much committ ourselves everyday to let the Guests enjoy a good break with us. Look forward to yout next visit!! regards

Dear Guest thank you for your kind words, we are happy you enjoyed your stay with us! Regards

Dear Guest thanks so much for your review Offering a good location with efficient services, cleanliness and courtesy is one of our main aim in order to leave a good memory of the stay. Free parking and position make the difference Hope to welcoming you in the near future Regards

Dear Peter thanks for your review, we are sorry you were unhappy and the overall impact to Hotel was disappointed because did not match your expectations..As clarified with you, photos showed on websites are an idea of room general typology and setting, to be sure,a specific request should be advised at booking time. We know, descriptions were misleading, so sorry about that. Anyway thanks for having underlined we promptly changed room according to your needs , our priority is to guarantee guests comfort and a pleasant stay. Breakfast service unfortunately has been subjected to new praxis due to covid emergency .. Buffet is at the moment not allowed and according to Hotel logistic the service at the table is the most adequate even if less favourable, aimed to big attention and dedication to Guest needs. Hope to meet you in a more peaceful context we send our kind regards