Castelli a Ottawa Valley

“This hotel has a lot of growing pains to overcome before it meets the standard of service I've come to expect from most good hotels. In particular ,I made arrangements with the assistant manager a week in advance that I required a room on the first floor and assistance in getting into our room. When we arrived we were presented with a 5th floor room. They were short staffed and do it took a half hour before we were able to get assistance to get into our room. The next day we asked for our bed to...

“No bar inside…. What a pity”

“Excellent service, room was immaculate. Amenities were readily available. And accessible room was well set up for smooth use.”

“The rooms were clean and spacious. The hotel restaurant was really good. I was surprised by the quality of food being served on their dinner menu.”

“Very friendly and accommodating staff. Room was very clean. You can see they’re putting effort in to update the property and room, was a very nice stay.”