Castelli a Ouagadougou

“'The boss' and the other male at reception were welcoming. However the other staff members were not. Iam English speaking I feel they could have tried even a smile. Wifi and aircon good Its safe there is security at night. Feel they should have cleaned my room once in the 4 days I stayed there. That they provide free shuttle should be taken down from travel sites because you pay 5000xfo each way.”

“The rooms were big and clean, breakfast was delicious, the staff was very helpful and friendly. I had a blast there, and I would definitely stay there again. ”

“Gran bel Hotel, pulito silenzioso con personale molto cordiale. Unica pecca il ristorante, pochi piatti tempi lunghi (circa 1 ora) .”

“Nessuno è venuto a prendermi in aeroporto, come concordato. Ho scelto questo hotel perché arrivavo di notte e mi hanno confermato il pick up. All’arrivo c’erano solo I pick up dell’hotel Splendid e Palm beach con tanto di cartello. I driver si conoscono e ho chiesto se avevano visto il loro collega del Bravia Hotel. Hanno controllato anche nel parcheggio e purtroppo non c’era nessuno dell’hotel Bravia! Arrivata in hotel (grazie al passaggio del driver dell’hotel Splendid) il receptionist di...

“RAS”

“Très null, il n'y avait pas de chambre disponible et j'ai été dans un autre établissement pour mon séjour, de mes propres moyens”

“Yes, room was extremely clean, the staff were very courteous, breakfast that was included was freshley prepared.”

“Tres bon sejour, tout pret de l'aeroport. Personnel très agréable et serviable”

“Dear Management On April 17, 2025, through your online booking link,  I made a reservation and paid with my Mastercard for a hotel room at Residence Yipene in Ouagadougou, Burkina Faso from April April 28 - May 4, 2025. Upon arrival in Burkina Faso, I was shocked that there was no such a hotel as advertised on booking site. The building was not in use.  I had to make other arrangements for my stay. I am therefore requesting a full refund of my paid reservation in the amount of 208,26 € Please...