Thank you so much for your review, we really appreciate it and are so happy you enjoyed your stay.

Thank you for the awesome rating! Please come visit us again next time you are in Ouray.

Thank you so much for your lovely review, we really appreciate it when we get such nice comments. Look forward to seeing you again.

Thanks for the great rating, we really appreciate it!

Thanks for the Rating of 4 out of 5

Thank you so much for the awesome review, we are so happy you enjoyed your stay with us. Please think of us for future visits to Ouray.

Thanks so much for your great review of Hot Springs Inn, we really appreciate it!

Thank you for the Awesome rating!!!

Thanks for the awesome review, we really appreciate it!

Thank you for your review.

Thank you so much we hope to see you again.

Awesome Thank you!

Awesome! Thank you!

Thank you for the Awesome rating!!!

Thank you for the Awesome rating!!!

Thank you so much for the fantastic rating!

We are so sorry you had a negative experience and wish you had notified someone as we could have easily changed your room. We did check the room after your departure and it did appear that the room had been used so we are not sure if you might have stayed for a while. Again, we wish you had given us the chance to view the room and make it right. Thank you.

Thank you for the wonderful rating and lovely review. We really appreciate it.

Thank You

Thank you

Thanks so much for the great rating, we really appreciate it.

Thank you so much we really appreciate it and hope to see you again next time you are in Ouray.

Thank you

We are so sorry you feel that way, we do not advertise we have a Hot Springs onsite we are the closest hotel to the town of Ouray Hot Springs Pool, we are very clear that our Hot Tubs are closed from October 31 - May 21st for our guest safety as the decking becomes very icy. Our pricing is subject to change based on demand and occupancy and may go up or down at any time. You did not book through the hotel but through a online provider and they may offer different pricing as well. We are sad to hear you will not be visiting us again but hope all your future trips to Ouray will be fantastic. Thank you.

Thank you

Thank you so much for the lovely rating.

Thank you

Thank you for the great rating!

Thank you so much for the lovely review you left us here on Expedia, we really appreciate you taking the time to leave such valuable feedback and hope you will visit us again next time you are in Ouray. Thanks again!

Thank you so much for the lovely review of Hot Springs Inn. Please come see us next time you are in Ouray!

Wow we are so happy to hear how much you enjoyed your stay with us! Thanks for the great review and please come see us again.

Thank you so much for the great rating, we really appreciate it!

Thanks so much for the awesome rating!

Thank you for your review, we love the river too!

Thanks so much we really appreciate the feedback and are so glad you enjoyed your stay.

We are so happy you enjoyed your time with us at Hot Springs Inn. We also love the sound of the river here and are so pleased you did too! Please come see us again.

Thank you for the great rating, we really appreciate you!

Thanks so much we are happy you enjoyed your stay.

Thanks so much for the lovely review, we really appreciate it and are so glad you had a good time at Hot Springs Inn!

Thank you so much for your wonderful rating, we really appreciate it.

We are so happy to hear how friendly our staff was! Thanks so much for letting us know and keep us in mind next time you are in Ouray!

Thank you, we are so happy you enjoyed your stay with us at Hot Springs Inn and would love to see you again in the future.

Wow! Thank you for the awesome rating, we are so happy you enjoyed your stay! Please come see us again in the future.

Thank you so much for the great rating and mentioning our staff. Please come see us again next time you are in Ouray.

Thanks so much for the great review, we really appreciate it and hope you will come see us again soon.

Thank you - Our housekeeping staff just loves to hear that!

Thanks

Thanks for the lovely review, we are so happy you enjoyed your time with us! Please come see us again in the future.

Thank you!

Your response of a 4 out of possible 10 has us confused here, we do not know why you are giving such a poor review since we do not show any interactions with staff or any complaints or requests on your file. We would have welcomed the opportunity to help you with any problems with the room you may have had, we are sorry there was no communication from you on how to make your stay better.