Hotel a Pacific Heights

“Room was clean and tidy. We stayed 6 nights and only had 1 set of towels. Very disappointed in the games room, machines not working. Washers not working in the laundry. The jumping pillow was flat-a new one was installed on our last day. 2 pools but no heating. A small cafe would go a long way. Considering the price we paid for the 6 nights we felt quite disappointed that facilities weren’t up to other Ingenia holiday destinations.”

“Well maintained property with great pool and bbq area”

“great location, well-kept and maintained, friendly staff, ample parking”

“Kitchen has most gear required.”

“The room was fantastic it was clean, quiet and very comfortable beds. Staff were awesome very friendly. ”

“Could not connect to wifi from our cabin.”

“La struttura mostra i segni del tempo e di una manutenzione poco curata. Il livello della pulizia non era buono (abbiamo trovato numerose formiche in camera e le stoviglie in dotazione erano piuttosto sporche). Anche l'isola mostra segni di degrado ed abbandono (ci hanno detto dopo un tifone abbattutosi alcuni anni fa). Unica nota veramente positiva è stata la gentilezza e disponibilità del personale che si è impegnato tantissimo per agevolarci e rendere piacevole il soggiorno compensando,...

“Rooms were clean but a/c struggled to keep up. WiFi was weak and only available near the reception building. Staff were friendly and helpful.”

“Lovely stay, Jess is absolutely lovely and was so helpful. She made the stay really exceptional. Ground floor rooms are a little noisy but otherwise good. ”

“The room was very neat and tidy, the bathroom was huge which surprised us.”

“An amazing property - staff were very welcoming, the property was clean, comfortable, close to everything and the views were amazing!”

“Great location, clean facilities.”

“Although the room wasn’t ready when we arrived (at 3:30pm), the staff were very friendly & attentive to get the room ready. The area around the whole ‘resort’, which is a term that should not be associated with this establishment is absolutely terrible… Pool area has peeling astroturf, there is unusable old equipment in the communal areas, rubbish everywhere, unsafe in every public area with broken floorboards, ‘gym’ equipment, bbq and seating area. This ‘resort’ should not be given the name...

“Deceiving description of accommodation No hand soap shared shower no toilet paper ”

“cabin was in excellent condition. good proximity to all shops. Check in and service at reception was terrific”

“Beautiful apartment, very clean and comfortable. The pool is amazing, one of the best I've seen. Close to shops. Easy drive to Great Keppell Island Ferry Depot and Capricorn Caves. ”