Hotel vicino a Palace Theatre - Westcliff-on-Sea

“Beautiful hotel Was there yo celebrate my husband birthday. Gave a free upgrade to make even more special. Breakfast was great too”

“What an awful stay - everything was OK until I woke up in the small hours of the morning with bites all over my arms. I ended up sleeping width ways at the foot of the bed as I am certain that bedbugs had bitten me whilst lying on the pillows by the headboard. I complained to Debbie in the morning and she steadfastly refused to acknowledge that it could be bedbugs even though I showed here all the bites, including 2 on my neck. I visited a pharmacist in Southend Tesco on Tuesday morning and he...

“Molto comodo per chi viaggia da e per aeroporto , in zona non c’è molto , ma è fornito molto bene con un Mc donald di fronte e dei negozi . Nel piano superiore c’è un ristorante è un bar con la visuale della posta dell aeroporto ! Davvero consigliato ”

“l'hotel in generale è bello, ben posizionato e con personale gentile. Peccato che nella prenotazione di HOTELS non è stato assolutamente specificato che la camera nostra era una specie di capsule room (penso sui 12 mt), inadatta per due persone e per muoversi con le valigie. Men che meno si poteva capire che questa tipologia fosse diversa da altre presenti in hotel, visto che era una doppia con letto doppio senza altra specifica. Inadatta a due persone, men che meno se claustrofobiche. La...

“Always very welcoming, comfy beds and easy access to local area”

“The hotel is very handy. Staff in the restaurant friendly and helpful. The first room n. 308 was very nice but unfortunately the air conditioning wasn’t working and nobody could repair it as it was a Sunday. We were moved to another room the day after. Can’t rooms be checked before the customers’ arrival?”

“Nice place and nice people. Southend is brilliant. ”

“Horrible condition The room was very dirty and small The bed and the seats very very dirty No bathroom of course Very expensive for the for literally nothing No service at all No recommendations of course”

“What a fabulous place..! Lovely comfy room with an amazing view, really friendly owners and a delicious breakfast in the morning, I would definitely stay here again and would highly recommend..! ”

“I thought the hotel had its own parking but it was a public parking. Room was lovely and clean, disappointed to be asked to hand over my card details just in case we caused any damage ”

“A functional place to stay”

“The room was beautiful so cosy spotlessly clean bathroom amazing bed very comfortable room was bright and airy location beautiful idlic views and last but not least staff were very friendly always smiling and so polite ”

“Ho prenotato, per 2 notti, 2 camere con letto matrimoniale e mi han dato 2 camere con letti singoli. Dopo la richiesta di avere la camera esatta, mi hanno dato una camera che odorava di vecchio, muffa. Ci siamo fatti spostare e ci hanno dato una camera già occupata, ci hanno spostato ancora in una camera adatta. Nulla di che la camera se non per il fatto che era in mezzo a due camere già occupate da persone che si conoscevano e che han fatto casino fino a notte fonda. Nel parcheggio è presente...

“Room was clean but damp patches in the bathroom ceiling with holes in it was not pleasant wardrobe was peeling and taps made terrible noise when you turned it on sink was cracked ”

“Lovely property and rooms in a charming location. Very comfortable. Enjoyed the continental breakfast. We also had our evening meals at The Ship which were absolutely delicious. The staff were helpful.”

“Great staff, very helpful and professional Food was great, room was clean and tidy Would definitely stay again ”