Hotel vicino a Palatine Hills Estate Winery - Niagara-on-the-Lake

“We had a wonderful stay here for our anniversary and couldn't have asked for a better experience. The property was beautiful, comfortable, and had everything we needed for a relaxing getaway. Shelley was incredibly welcoming from the moment we arrived, taking the time to show us around and explain all the amenities. She even surprised us with a thoughtful anniversary gift, a kind gesture that made our trip even more memorable and is something we'll never forget. Breakfast was delicious, and...

“great!”

“great stay, wonderful location and beautiful propety!”

“We were on the package deal, wonderful Breakfast great staff”

“Fantastico Hotel. Super comfort place ”

“First and last time. Great disappointment! Would not recommend. Dirty unsanitary washroom. Trash on the floor. Staff not helpful. Paper thin walls, you could hear people talking like they are in your room. zero customer service. It’s hard for me to give this kind of review, but I’m just being honest.”

“This is a criticism of the hospitality industry, and is not specific to this property. As an asthmatic and allergy sufferer, the industry has got to take steps to understand that scents are not for everyone. From aromatic soaps and shampoos, which is pretty much a norm, it’s now stepped over to use of highly scented disinfectants and use of scented air fresheners and spraying scents on furniture, and its gotten to be a bit much. Guest experience does not start and end with a fragrant room and if...

“Excellent location, unique experience”

“The hotel was great: Breakfast Electric car charger Location”

“Had a wonderful stay! Lady at front desk especially nice thx!”

“Spacious rooms.”

“The staff were very helpful and accommodating. The rooms were clean and comfortable. Quick proximity to the highway.”

“Elegant place to stay. Staff very helpful/friendly. A mini vacation in itself.”

“Camera fredda, non andava il riscaldamento, mancano le coperte ”

“A charming Inn to stay and enjoy all that passes by in Lock 7. Hskp staff very attentive and don’t miss a thing. Room 25 on 3rd floor is not perfect for photography as the neighbouring tree blocks a full shot of the ship in the lock. Balconies are a real plus and very clean! The chairs at the table are getting tired and should be replaced. Overall we had a wonderful stay. Make sure you visit the quaint town of Thorold. Lots of cafes and shops to enjoy within walking distance!”

“Every aspect of the hotel”

“Fantastic”

“The room was a place to stay for a night. The bed was comfortable enough, there was a fridge and a microwave in the room. The clerk was pleasant. It was a no frills stay and that’s fine for the price. Only thing that might bother some is the a/c was noisy. It didn’t bother me.”